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公开(公告)号：US10546301B2
公开(公告)日：2020-01-28
申请号：US16400561
申请日：2019-05-01
Applicant: eBay Inc.
Inventor： Erik Anderson Stuart , Brian Alan Grove
Abstract: Embodiments for presenting real-time contact options are described herein. In example embodiments, as system identifies a number of user devices actively viewing a web page that includes a real-time contact option. The system then determines whether the number of user devices actively viewing the web page that includes the real-time contact option exceeds a predetermined limit. If the number of user devices actively viewing the web page that includes the real-time contact option exceeds the predetermined limit, the system prevents presentation, to a further user device, of the real-time contact option on the web page. Conversely, if the number of user devices actively viewing the web page that includes the real-time contact option does not exceed the predetermined limit, the system causes presentation of the web page with the real-time contact option to the further user device.
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公开(公告)号：US20180041640A1
公开(公告)日：2018-02-08
申请号：US15787012
申请日：2017-10-18
Applicant: eBay Inc.
Inventor： Erik Anderson Stuart , Valerie K. Shirk , Jason Scott Steinhorn
Abstract: A computer-implemented method and a system to contact a provider via a Graphical User Interface (GUI) are described. The method comprises obtaining, via the GUI, selection criteria provided by a user with respect to a provider of a service and initiating a communication with a provider that was automatically selected based on the selection criteria. The method further comprises obtaining a further input provided by the user and communicating the further input to the selected provider.
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公开(公告)号：US11288680B2
公开(公告)日：2022-03-29
申请号：US17065855
申请日：2020-10-08
Applicant: eBay Inc.
Inventor： Erik Anderson Stuart , Brian Alan Grove
Abstract: Embodiments for presenting real-time contact options are described herein. In example embodiments, as system identifies a number of user devices actively viewing a web page that includes a real-time contact option. The system then determines whether the number of user devices actively viewing the web page that includes the real-time contact option exceeds a predetermined limit. If the number of user devices actively viewing the web page that includes the real-time contact option exceeds the predetermined limit, the system prevents presentation, to a further user device, of the real-time contact option on the web page. Conversely, if the number of user devices actively viewing the web page that includes the real-time contact option does not exceed the predetermined limit, the system causes presentation of the web page with the real-time contact option to the further user device.
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公开(公告)号：US20210027304A1
公开(公告)日：2021-01-28
申请号：US17065855
申请日：2020-10-08
Applicant: eBay Inc.
Inventor： Erik Anderson Stuart , Brian Alan Grove
Abstract: Embodiments for presenting real-time contact options are described herein. In example embodiments, as system identifies a number of user devices actively viewing a web page that includes a real-time contact option. The system then determines whether the number of user devices actively viewing the web page that includes the real-time contact option exceeds a predetermined limit. If the number of user devices actively viewing the web page that includes the real-time contact option exceeds the predetermined limit, the system prevents presentation, to a further user device, of the real-time contact option on the web page. Conversely, if the number of user devices actively viewing the web page that includes the real-time contact option does not exceed the predetermined limit, the system causes presentation of the web page with the real-time contact option to the further user device.
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公开(公告)号：US10325267B2
公开(公告)日：2019-06-18
申请号：US15963247
申请日：2018-04-26
Applicant: eBay Inc.
Inventor： Erik Anderson Stuart , Brian Alan Grove
Abstract: Embodiments for presenting real-time contact options described generally herein. The system receives information from a first user about an offered item via a web page and communication preferences for use with a real-time contact option to be presented on the web page, whereby the communication preferences including a first-user-defined real-time contact option presentation condition. The system selectively presents to a second user the information about the offered item and the real-time contact option based on a determination that the first-user-defined real-time contact option presentation condition is satisfied. The system enables the second user to select the real-time contact option. In response to the second user selecting the real-time contact option, the system communicates to the first user a real-time contact request and information identifying the second user.
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Patent Agency Ranking
6.发明申请公开(公告)号：US20180247315A1
公开(公告)日：2018-08-30
申请号：US15963247
申请日：2018-04-26
Applicant: eBay Inc.
Inventor： Erik Anderson Stuart , Brian Alan Grove
CPC classification number: G06Q30/00 , G06Q30/0601
Abstract: Embodiments for presenting real-time contact options described generally herein. The system receives information from a first user about an offered item via a web page and communication preferences for use with a real-time contact option to be presented on the web page, whereby the communication preferences including a first-user-defined real-time contact option presentation condition. The system selectively presents to a second user the information about the offered item and the real-time contact option based on a determination that the first-user-defined real-time contact option presentation condition is satisfied. The system enables the second user to select the real-time contact option. In response to the second user selecting the real-time contact option, the system communicates to the first user a real-time contact request and information identifying the second user.
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公开(公告)号：US20170286968A1
公开(公告)日：2017-10-05
申请号：US15626932
申请日：2017-06-19
Applicant: eBay Inc.
Inventor： Erik Anderson Stuart , Brian Alan Grove
CPC classification number: G06Q30/00 , G06Q30/0601
Abstract: Embodiments for presenting real-time contact options are described generally herein. The system receives information from a first user about an offered item via a web page and communication preferences for use with a real-time contact option to be presented on the web page, whereby the communication preferences including a first-user-defined real-time contact option presentation condition. The system selectively presents to a second user the information about the offered item and the real-time contact option based on a determination that the first-user-defined real-time contact option presentation condition is satisfied. The system enables the second user to select the real-time contact option. In response to the second user selecting the real-time contact option, the system communicates to the first user a real-time contact request and information identifying the second user.
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公开(公告)号：US20220198462A1
公开(公告)日：2022-06-23
申请号：US17691355
申请日：2022-03-10
Applicant: eBay Inc.
Inventor： Erik Anderson Stuart , Brian Alan Grove
Abstract: Embodiments for presenting real-time contact options are described herein. In example embodiments, as system identifies a number of user devices actively viewing a web page that includes a real-time contact option. The system then determines whether the number of user devices actively viewing the web page that includes the real-time contact option exceeds a predetermined limit. If the number of user devices actively viewing the web page that includes the real-time contact option exceeds the predetermined limit, the system prevents presentation, to a further user device, of the real-time contact option on the web page. Conversely, if the number of user devices actively viewing the web page that includes the real-time contact option does not exceed the predetermined limit, the system causes presentation of the web page with the real-time contact option to the further user device.
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9.发明申请公开(公告)号：US20200134634A1
公开(公告)日：2020-04-30
申请号：US16731699
申请日：2019-12-31
Applicant: eBay Inc.
Inventor： Erik Anderson Stuart , Brian Alan Grove
Abstract: Embodiments for presenting real-time contact options are described herein. In example embodiments, as system identifies a number of user devices actively viewing a web page that includes a real-time contact option. The system then determines whether the number of user devices actively viewing the web page that includes the real-time contact option exceeds a predetermined limit. If the number of user devices actively viewing the web page that includes the real-time contact option exceeds the predetermined limit, the system prevents presentation, to a further user device, of the real-time contact option on the web page. Conversely, if the number of user devices actively viewing the web page that includes the real-time contact option does not exceed the predetermined limit, the system causes presentation of the web page with the real-time contact option to the further user device.
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10.发明申请公开(公告)号：US20190259035A1
公开(公告)日：2019-08-22
申请号：US16400561
申请日：2019-05-01
Applicant: eBay Inc.
Inventor： Erik Anderson Stuart , Brian Alan Grove
Abstract: Embodiments for presenting real-time contact options are described herein. In example embodiments, as system identifies a number of user devices actively viewing a web page that includes a real-time contact option. The system then determines whether the number of user devices actively viewing the web page that includes the real-time contact option exceeds a predetermined limit. If the number of user devices actively viewing the web page that includes the real-time contact option exceeds the predetermined limit, the system prevents presentation, to a further user device, of the real-time contact option on the web page. Conversely, if the number of user devices actively viewing the web page that includes the real-time contact option does not exceed the predetermined limit, the system causes presentation of the web page with the real-time contact option to the further user device.
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