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公开(公告)号：US11010558B2
公开(公告)日：2021-05-18
申请号：US15885355
申请日：2018-01-31
Applicant: salesforce.com, inc.
Inventor： Molly Mahar , Jonathan Rico Morales , Jacob Mumm , Karson Miller
Abstract: This disclosure relates to configuration tools for interactive agents, sometimes referred to as bots, chatbots, virtual robots, or talkbots. Such interactive agents utilize slots for organizing and storing data received as inputs and displayed as outputs. These slots can be configured such that a slot is temporary and does not persist beyond its source dialog. Slots can also be configured such that a slot is pre-populated with information contain in incoming passed parameters.
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