公开(公告)号：US11010558B2

公开(公告)日：2021-05-18

申请号：US15885355

申请日：2018-01-31

申请人： salesforce.com, inc.

发明人： Molly Mahar ,  Jonathan Rico Morales ,  Jacob Mumm ,  Karson Miller

IPC分类号： H04L12/58 ,  G06F40/30 ,  G06F8/34

摘要： This disclosure relates to configuration tools for interactive agents, sometimes referred to as bots, chatbots, virtual robots, or talkbots. Such interactive agents utilize slots for organizing and storing data received as inputs and displayed as outputs. These slots can be configured such that a slot is temporary and does not persist beyond its source dialog. Slots can also be configured such that a slot is pre-populated with information contain in incoming passed parameters.

公开(公告)号：US11087333B2

公开(公告)日：2021-08-10

申请号：US16526887

申请日：2019-07-30

申请人： salesforce.com, inc.

发明人： Santhosh Kumar Kuchoor ,  Orjan N. Kjellberg ,  Jonathan Rico Morales ,  Michael Macasek ,  Parvinder Ghotra ,  Nathan Hess ,  Vartika Vaish

IPC分类号： G06Q30/00 ,  G06F16/903 ,  H04L12/58

摘要： The communication system includes a core system having a processor storing user variables representing user-specific information. A messaging system supports communication between a user and an automated bot agent over at least one user-chosen channel employing channel-agnostic context variables. A runtime system mediates a conversation session between user and bot agent, using at least one predefined context variable. A context mapping data store stores a mapping configuration representing a correlation between the channel-agnostic variable of the user-chosen channel and a field in the core CRM system. Using the context mapping data store, the messaging system responds to a communication from the user by querying the context mapping data store to acquire and pass to the runtime system the resolved mapping configuration values corresponding to the user-chosen channel for each defined context variable.

公开(公告)号：US10698581B2

公开(公告)日：2020-06-30

申请号：US15884011

申请日：2018-01-30

申请人： salesforce.com, inc.

发明人： Arvind Krishnan ,  George Hu ,  Benjamin Myles ,  Jonathan Rico Morales ,  Gregory A. Bennett ,  Molly Mahar

IPC分类号： G06F3/048 ,  G06F3/0484 ,  H04L12/58 ,  G06F3/0482 ,  G06Q10/00 ,  G06F40/30 ,  G06F40/35 ,  G06F40/232 ,  G06F8/34

摘要： Disclosed herein are embodiments for a visual bot builder. An embodiment operates by visually displaying, within a user interface, a plurality of selectable chat bot functions associated with a first dialog. A first selection of one of the bot functions is received. It is determined that the first selection corresponds to calling a selectable second dialog from a one or more previously configured dialogs. A link to the one or more selectable previously configured dialogs is provided and a second selection of one of the previously configured dialogs is received as the second dialog. The execution of the first dialog is linked to an execution of the second dialog. A preview of the execution of the first dialog including the second dialog is provided.

公开(公告)号：US20210035113A1

公开(公告)日：2021-02-04

申请号：US16526887

申请日：2019-07-30

申请人： salesforce.com, inc.

发明人： Santhosh Kumar Kuchoor ,  Orjan N. Kjellberg ,  Jonathan Rico Morales ,  Michael Macasek ,  Parvinder Ghotra ,  Nathan Hess ,  Vartika Vaish

IPC分类号： G06Q30/00 ,  H04L12/58 ,  G06F16/903

摘要： The communication system includes a core system having a processor storing user variables representing user-specific information. A messaging system supports communication between a user and an automated bot agent over at least one user-chosen channel employing channel-agnostic context variables. A runtime system mediates a conversation session between user and bot agent, using at least one predefined context variable. A context mapping data store stores a mapping configuration representing a correlation between the channel-agnostic variable of the user-chosen channel and a field in the core CRM system. Using the context mapping data store, the messaging system responds to a communication from the user by querying the context mapping data store to acquire and pass to the runtime system the resolved mapping configuration values corresponding to the user-chosen channel for each defined context variable.

公开(公告)号：US10261890B2

公开(公告)日：2019-04-16

申请号：US15140803

申请日：2016-04-28

申请人： salesforce.com, inc.

发明人： Vamshidhar Rao Gandham ,  Adarsh Ramakrishna ,  Scott Glaser ,  Ashwin Simha Reddy Vengareddy ,  Jonathan Rico Morales

IPC分类号： G06F11/36 ,  G06F9/50 ,  H04L29/08

摘要： Computer implemented methods and systems are provided for executing tests in a system that includes a user system and a cloud-based computing platform. The user system includes a processing system, memory and an input system that receives input parameters specified by a user of the user system. The memory can store a test class filter module executable by the processing system. Upon being executed by the processing system, the test class filter module can, based on one or more of the input parameters, group and filter test class identifiers to generate a unique test class identifier array of filtered test class identifiers that correspond to a particular subset of tests that are to be executed during testing of an application. A test execution engine can then execute the particular subset of tests corresponding to the filtered test class identifiers specified in the unique test class identifier array.

公开(公告)号：US10114737B2

公开(公告)日：2018-10-30

申请号：US15140771

申请日：2016-04-28

申请人： salesforce.com, inc.

发明人： Adarsh Ramakrishna ,  Scott Glaser ,  Vamshidhar Rao Gandham ,  Ashwin Simha Reddy Vengareddy ,  Jonathan Rico Morales

IPC分类号： G06F11/36

摘要： Computer implemented methods and systems are provided for computing code coverage in a system that includes a user system and a cloud-based computing platform. The user system includes a processing system, memory and an input system that receives input parameters specified by a user of the user system. The memory can store a source class filter module executable by the processing system. Upon being executed by the processing system, the source class filter module can, based on one or more of the input parameters, group and filter source class identifiers to generate a unique source class identifier array of filtered source class identifiers that correspond to a particular subset of source classes that targeted code coverage metrics are to be computed for during code coverage computations when testing an application. A code coverage computation unit can then compute the targeted code coverage metrics for the particular subset of source classes corresponding to the filtered source class identifiers of the unique source class identifier array.

公开(公告)号：US20170075791A1

公开(公告)日：2017-03-16

申请号：US15140803

申请日：2016-04-28

申请人： salesforce.com, inc.

发明人： Adarsh Ramakrishna ,  Scott Glaser ,  Vamshidhar Rao Gandham ,  Ashwin Simha Reddy Vengareddy ,  Jonathan Rico Morales

IPC分类号： G06F11/36 ,  G06F3/0484

CPC分类号： G06F11/3664 ,  G06F11/3684 ,  G06F11/3688 ,  G06Q30/00 ,  H04L43/50

摘要： Computer implemented methods and systems are provided for executing tests in a system that includes a user system and a cloud-based computing platform communicatively coupled to the user system. The user system includes a processing system, memory and an input system that receives input parameters specified by a user of the user system. The memory can store a test class filter module executable by the processing system. Upon being executed by the processing system, the test class filter module can, based on one or more of the input parameters, group and filter test class identifiers to generate a unique test class identifier array of filtered test class identifiers that correspond to a particular subset of tests that are to be executed during testing of an application. A test execution engine of the cloud-based computing platform can then execute the particular subset of tests corresponding to the filtered test class identifiers specified in the unique test class identifier array.

摘要翻译： 提供了计算机实现的方法和系统，用于在包括用户系统和通信地耦合到用户系统的基于云的计算平台的系统中执行测试。 用户系统包括处理系统，存储器和接收由用户系统的用户指定的输入参数的输入系统。 内存可以存储可由处理系统执行的测试类过滤器模块。 在被处理系统执行时，测试类过滤器模块可以基于一个或多个输入参数，组和过滤器测试类标识符来生成对应于特定子集的过滤的测试类标识符的唯一测试类标识符数组 在测试应用程序期间执行的测试。 然后，基于云计算平台的测试执行引擎可以执行与唯一测试类标识符数组中指定的过滤的测试类标识符相对应的特定测试子集。

公开(公告)号：US10713101B2

公开(公告)日：2020-07-14

申请号：US15867799

申请日：2018-01-11

申请人： salesforce.com, inc.

发明人： Luis Campos-Guajardo ,  Jonathan Rico Morales ,  Carlos Enrique Mogollan Jimenez

IPC分类号： G06F9/54 ,  G06F21/31 ,  G06F3/0482 ,  G06F21/62

摘要： In accordance with embodiments, there are provided mechanisms and methods for facilitating client-based control and experience of application programming interfaces in an on-demand services environment according to one embodiment. In one embodiment and by way of example, a method comprises offering, by application programming interface (API)-usage server device (“API-usage device”), a client interface package including a user interface for facilitating client-based control of APIs at a client computing device over a network. The method may further include facilitating, by the API-usage device, the client-based control of the APIs using an API menu accessible through the user interface, where the API menu is selectively populated with one or more of documentation, working code samples, and application protocol clients.

公开(公告)号：US20190213061A1

公开(公告)日：2019-07-11

申请号：US15867799

申请日：2018-01-11

申请人： salesforce.com, inc.

发明人： Luis Campos-Guajardo ,  Jonathan Rico Morales ,  Carlos Enrique Mogollan Jimenez

IPC分类号： G06F9/54 ,  G06F3/0482 ,  G06F21/31

摘要： In accordance with embodiments, there are provided mechanisms and methods for facilitating client-based control and experience of application programming interfaces in an on-demand services environment according to one embodiment. In one embodiment and by way of example, a method comprises offering, by application programming interface (API)-usage server device (“API-usage device”), a client interface package including a user interface for facilitating client-based control of APIs at a client computing device over a network. The method may further include facilitating, by the API-usage device, the client-based control of the APIs using an API menu accessible through the user interface, where the API menu is selectively populated with one or more of documentation, working code samples, and application protocol clients.

公开(公告)号：US20170075794A1

公开(公告)日：2017-03-16

申请号：US15140771

申请日：2016-04-28

申请人： salesforce.com, inc.

发明人： Adarsh Ramakrishna ,  Scott Glaser ,  Vamshidhar Rao Gandham ,  Ashwin Simha Reddy Vengareddy ,  Jonathan Rico Morales

IPC分类号： G06F11/36

CPC分类号： G06F11/3676 ,  G06F11/3616 ,  G06F11/3692

摘要： Computer implemented methods and systems are provided for computing code coverage in a system that includes a user system and a cloud-based computing platform. The user system includes a processing system, memory and an input system that receives input parameters specified by a user of the user system. The memory can store a source class filter module executable by the processing system. Upon being executed by the processing system, the source class filter module can, based on one or more of the input parameters, group and filter source class identifiers to generate a unique source class identifier array of filtered source class identifiers that correspond to a particular subset of source classes that targeted code coverage metrics are to be computed for during code coverage computations when testing an application. A code coverage computation unit can then compute the targeted code coverage metrics for the particular subset of source classes corresponding to the filtered source class identifiers of the unique source class identifier array.

摘要翻译： 提供了计算机实现的方法和系统，用于在包括用户系统和基于云的计算平台的系统中计算代码覆盖。 用户系统包括处理系统，存储器和接收由用户系统的用户指定的输入参数的输入系统。 存储器可以存储可由处理系统执行的源类过滤器模块。 在由处理系统执行时，源类别过滤器模块可以基于一个或多个输入参数，组和过滤器源类别标识符来生成与特定子集对应的经过滤的源类别标识符的唯一源类标识符数组 在测试应用程序时在代码覆盖计算中计算定位代码覆盖度量的源类。 代码覆盖计算单元然后可以计算与唯一源类别标识符数组的经滤波的源类别标识符相对应的源类别的特定子集的目标代码覆盖率度量。