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公开(公告)号：US20210233146A1
公开(公告)日：2021-07-29
申请号：US16774200
申请日：2020-01-28
Applicant: salesforce.com, inc.
Inventor： Joel Ragnar Palmert , Kiran Hariharan Nair , Merwan Hade , Nikhil Kataria , Jia Lian Wang , Michael Moriarty
IPC: G06Q30/06 , G06F16/28 , G06F16/242
Abstract: System and methods are described for generating recommendations from dynamically-mapped data. In one implementation, a database system receives a first request to generate a recommendation objection and a second request to retrieve additional data to include in the recommendation object. The database system retrieves the recommendation data from a first database table. The database system identifies the additional data in a second database table that is stored separately from the first database table. The database system generates the recommendation object to include the recommendation data from the first database, and maps the additional data to one or more fields of the recommendation object.
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2.发明申请公开(公告)号：US20190236213A1
公开(公告)日：2019-08-01
申请号：US15885641
申请日：2018-01-31
Applicant: salesforce.com, inc.
Inventor： Joel Ragnar Palmert , Zhenhua Xu
CPC classification number: G06F16/9535 , G06F16/24578 , G06Q30/0631
Abstract: An application server platform operated by a cloud computing services provider receives input from a customer organization application executing on the application server platform, the input specifying a first action on a first item type, and a second action on a second item type to recommend in response to the specified first action on the first item type. The application server platform searches for a record in a permanent data store that contains the first action, the first item type, the second action, and the second item type, and assigns a value to a token associated with the record based on when the application server platform most recently generated a recommendation that included the first action on the first item type and the second action on the second item type from the record, when the search locates the record in the permanent data store. One embodiment further comprises generating a current recommendation that includes the first action on the first item type and the second action on the second item type from the located record, based on the assigned value of the token associated with the located record.
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Patent Agency Ranking
公开(公告)号：US10375184B2
公开(公告)日：2019-08-06
申请号：US14749982
申请日：2015-06-25
Applicant: salesforce.com, inc.
Inventor： Johan Philip Magnusson , Joel Ragnar Palmert
Abstract: This disclosure provides various techniques that may allow for tracking how a user interacts with content. For example, a user may interact with various types of content, such as web pages, applications, text, multimedia, or any other type of content. In one example of web page content, for example, this disclosure provides that executable code may be included with a web page and run on a user's system (e.g., via a web browser). The code may be capable of monitoring which content is visible in a viewport of the web browser, when the content is visible, and what part of the viewport contains the content. This monitoring data may be used to measure user interaction or engagement with the content.
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公开(公告)号：US20160381157A1
公开(公告)日：2016-12-29
申请号：US14749982
申请日：2015-06-25
Applicant: salesforce.com, inc.
Inventor： Johan Philip Magnusson , Joel Ragnar Palmert
Abstract: This disclosure provides various techniques that may allow for tracking how a user interacts with content. For example, a user may interact with various types of content, such as web pages, applications, text, multimedia, or any other type of content. In one example of web page content, for example, this disclosure provides that executable code may be included with a web page and run on a user's system (e.g., via a web browser). The code may be capable of monitoring which content is visible in a viewport of the web browser, when the content is visible, and what part of the viewport contains the content. This monitoring data may be used to measure user interaction or engagement with the content.
Abstract translation: 本公开提供了可以允许跟踪用户如何与内容交互的各种技术。 例如，用户可以与诸如网页，应用程序，文本，多媒体或任何其他类型的内容的各种类型的内容进行交互。 在网页内容的一个示例中，例如，本公开提供可执行代码可以包括在网页中并在用户的系统（例如，经由网络浏览器）上运行）。 代码可能能够监视哪些内容在Web浏览器的视口中可见，内容可见时，以及视口的哪一部分包含内容。 该监视数据可用于测量用户与内容的交互或参与。
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5.发明授权公开(公告)号：US11017041B2
公开(公告)日：2021-05-25
申请号：US15885641
申请日：2018-01-31
Applicant: salesforce.com, inc.
Inventor： Joel Ragnar Palmert , Zhenhua Xu
IPC: G06F16/9535 , G06Q30/06 , G06F16/2457 , G06F16/9536
Abstract: An application server platform operated by a cloud computing services provider receives input from a customer organization application executing on the application server platform, the input specifying a first action on a first item type, and a second action on a second item type to recommend in response to the specified first action on the first item type. The application server platform searches for a record in a permanent data store that contains the first action, the first item type, the second action, and the second item type, and assigns a value to a token associated with the record based on when the application server platform most recently generated a recommendation that included the first action on the first item type and the second action on the second item type from the record, when the search locates the record in the permanent data store. One embodiment further comprises generating a current recommendation that includes the first action on the first item type and the second action on the second item type from the located record, based on the assigned value of the token associated with the located record.
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公开(公告)号：US20200097588A1
公开(公告)日：2020-03-26
申请号：US16137353
申请日：2018-09-20
Applicant: salesforce.com, inc.
Inventor： Joel Ragnar Palmert , Greg Smolyn , Matthew Van Wely , Glyn Able Burton , Martin Holladay , Michael Coughlin , Amar Gajanan Deogirika , Caroline Joan Liu , Alex Edelstein
IPC: G06F17/30
Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for facilitating the debug tracing of a Next Best Action (NBA) strategy engine. During debug tracing, a user may interact with a user interface representing execution of the NBA strategy engine. Upon interacting with a node representing a decision point, a corresponding ordered list of options generated by the NBA strategy engine and a set of time values resulting from execution of the corresponding segment of the NBA strategy engine are provided for display in proximity to the node.
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7.发明申请公开(公告)号：US20180246970A1
公开(公告)日：2018-08-30
申请号：US15442854
申请日：2017-02-27
Applicant: salesforce.com, inc.
Inventor： Joel Ragnar Palmert
Abstract: A method implemented in a database system for providing an information feed from a social networking system is provided. The method comprises receiving a request from a requesting user for an information feed of the social networking system according to configuration information customized by the requesting user. The configuration information identifies a plurality of information sources and has a set of rules for identifying which updates from the identified information sources to include in the information feed. Each information source has one or more associated updates. The method further comprising selecting a first set of updates from a plurality of updates wherein each selected update complies with the set of rules identified in the configuration information, excluding a second set of updates from the plurality of updates wherein each excluded update does not comply with the set of rules identified in the configuration information, and generating the information feed.
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