公开(公告)号：US11328032B1

公开(公告)日：2022-05-10

申请号：US17247738

申请日：2020-12-21

Applicant: salesforce.com, inc.

Inventor： Mathew Kwok ,  Helder Rocha ,  Timothy Witzenman ,  Lucinda Waysack

IPC: G06F16/955 ,  G06F3/01 ,  G06F3/04886 ,  G06F3/04817 ,  G06F16/957

Abstract: Methods and systems for building a demo to interact with a customer including causing to display by a processor, a link for accessing the demo; initiating, by the processor, the demo by actuation of the link wherein the demo includes a set of webpage images, each configured as a screen with animations to mimic an interaction between a user and the customer; and presenting, by the processor, a storyboard of a dialog composed of a set of screens mimicking an ongoing customer dialogue for a service wherein the set of screens includes a first subset of webpage images of a customer view and the second subset of webpage images of a backend analytical view that are configured with animation to build on the ongoing customer dialogue based on mimicked data received from a suite of customer apps to enable the demo to have an appearance of actual customer exchange.