公开(公告)号：US20150379131A1

公开(公告)日：2015-12-31

申请号：US14315823

申请日：2014-06-26

Applicant: salesforce.com, inc.

Inventor： Maxim Gurevich ,  Gary Lerhaupt ,  Kunal Punera

IPC: G06F17/30

Abstract: A method and apparatus for determining connection strength for users of a relationship management system is described. The method may include receiving a request from a first user of a relationship management system user for a connection strength score associated with a relationship management system account. Furthermore, the method may include determining connection strength scores between each of the plurality of contacts in the account and the organization based on communications exchanged between each of the plurality of contacts with users of the relationship management system. The method may also include selecting a subset of contacts from the account based on the determined connection strength scores, and presenting the selected subset of contacts from the account to the first relationship management system user.

Abstract translation: 描述了一种用于确定关系管理系统的用户的连接强度的方法和装置。 该方法可以包括从关系管理系统用户的第一用户接收与关系管理系统帐户相关联的连接强度分数的请求。 此外，该方法可以包括基于在关系管理系统的用户之间与多个联系人中的每一个之间交换的通信来确定帐户中的多个联系人中的每一个和组织之间的连接强度分数。 该方法还可以包括基于所确定的连接强度分数从帐户中选择联系人的子集，以及将所选择的联系人的子集从该帐户呈现给第一关系管理系统用户。