公开(公告)号：US20220012227A1

公开(公告)日：2022-01-13

申请号：US17162433

申请日：2021-01-29

Applicant: salesforce.com, inc.

Inventor： Nathaniel BOTWICK ,  Norris LEE

IPC: G06F16/23 ,  G06F16/25 ,  G06F16/21 ,  G06F9/54

Abstract: Described herein are a system, apparatus, device, method, and/or computer program product embodiments and/or combinations and sub-combinations thereof for managing alerts and subscriptions in a cloud collaborative system. In one embodiment, a modification notice identifying a change to a field of a record is obtained, and the change is compared with a criterion specified in a subscription for a user. If the change satisfies the criterion, an alert is generated based on the modification notice. An alert GUI is transmitted to a user device to display alerts for the user. The user may access an expanded view of the record through the alert in the alert GUI. The user may also publish the alert to a chat session involving other users of the cloud collaborative system.