公开(公告)号：US20210149964A1

公开(公告)日：2021-05-20

申请号：US16685909

申请日：2019-11-15

Applicant: salesforce.com, inc.

Inventor： Yuanxin Wang ,  Anuprit Kale ,  Zachary Alexander ,  Na Cheng

IPC: G06F16/9032 ,  G06N20/00 ,  G06K9/62 ,  G06F17/27

Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for integrating question generation and answer retrieval in a question answer system. The system generates a question using a set of documents and determines whether it is semantically distinct from questions in a question-answer repository. After determining that the question is semantically distinct from questions in the question-answer repository, the system adds the question to the question-answer repository. Upon receipt of a user-submitted question, the system uses the question-answer repository to identify a semantically similar question. The system retrieves an answer corresponding to the identified question from the question-answer repository and provides the answer in response to the user-submitted question.

公开(公告)号：US12001801B2

公开(公告)日：2024-06-04

申请号：US16685909

申请日：2019-11-15

Applicant: salesforce.com, inc.

Inventor： Yuanxin Wang ,  Anuprit Kale ,  Zachary Alexander ,  Na Cheng

IPC: G06F40/30 ,  G06F16/9032 ,  G06F18/22 ,  G06F40/205 ,  G06N20/00

CPC classification number: G06F40/30 ,  G06F16/90332 ,  G06F18/22 ,  G06F40/205 ,  G06N20/00

Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for integrating question generation and answer retrieval in a question answer system. The system generates a question using a set of documents and determines whether it is semantically distinct from questions in a question-answer repository. After determining that the question is semantically distinct from questions in the question-answer repository, the system adds the question to the question-answer repository. Upon receipt of a user-submitted question, the system uses the question-answer repository to identify a semantically similar question. The system retrieves an answer corresponding to the identified question from the question-answer repository and provides the answer in response to the user-submitted question.