公开(公告)号：US10122862B2

公开(公告)日：2018-11-06

申请号：US11648400

申请日：2006-12-29

申请人： Douglas Tucker

发明人： Douglas Tucker

IPC分类号： H04M7/12 ,  H04M3/22 ,  H04L29/06 ,  H04L29/08

摘要： The present invention comprises systems and methods for controlling a connection between and IT infrastructure and a telephony network. In one embodiment, the present invention allows such control through the use of application services adapted for use with a telephony network, a telephony application server that exposes the telephony network to the application services, and a service mediation platform controlling the interaction between the application services and the telephony application server. The service mediation server may comprise a user profile manager for handling the user profiles of a subscriber database, a service level agreement manager for invoking a set of application services, and a resource policy enforcement manager for managing the resources of the telephony network.

公开(公告)号：US08027446B2

公开(公告)日：2011-09-27

申请号：US11626093

申请日：2007-01-23

申请人： Douglas Tucker

发明人： Douglas Tucker

IPC分类号： H04M3/42

CPC分类号： H04L67/28

摘要： A system for providing service mediation comprising a service enablement platform between a service network and a telephony application external to the service enablement platform, the service enablement platform comprising an adaptor providing an interface between the external telephony application and the service enablement platform, the adaptor exposing functionality of the external telephony application to one or more functional units of the service enablement platform.

摘要翻译： 一种用于提供服务中介的系统，其包括在所述服务网络与所述服务启用平台外部的电话应用之间的服务启用平台，所述服务启用平台包括适配器，所述适配器提供所述外部电话应用和所述服务启用平台之间的接口，所述适配器暴露 将外部电话应用程序的功能提供给服务启用平台的一个或多个功能单元。

公开(公告)号：US08099716B2

公开(公告)日：2012-01-17

申请号：US11288026

申请日：2005-11-28

申请人： Douglas Tucker ,  James Steadman

发明人： Douglas Tucker ,  James Steadman

IPC分类号： G06F9/44 ,  G06F1/16 ,  G06F3/00

CPC分类号： G06F8/24 ,  H04Q3/0058

摘要： Systems and methods defining a service oriented object framework for use in providing an open application environment facilitating application function integration are shown. Embodiments provide object life management, platform resources management, and event management capabilities. A multi-layer architecture, defining object layers within an application container, may be used. A primary layer of such an architecture may comprise infrastructure objects providing foundational element blocks embodying protocol specific functions of the services that are to be built on top of a development container. An intermediate layer of such an architecture may comprise service objects providing service level functions. An upper layer of such an architecture may comprise business objects providing application orchestration element blocks defining the logical application created by combining the foregoing objects. Embodiments implement a framework that provides utilities that enable the object hierarchy to interact and function on top of a corresponding development container platform.

摘要翻译： 示出了定义面向服务的对象框架的系统和方法，用于提供促进应用功能集成的开放应用环境。 实施例提供对象寿命管理，平台资源管理和事件管理功能。 可以使用在应用程序容器内定义对象层的多层体系结构。 这种架构的主要层可以包括提供构建在开发容器之上的服务的协议特定功能的基础元素块的基础设施对象。 这种架构的中间层可以包括提供服务级功能的服务对象。 这种架构的上层可以包括提供定义通过组合前述对象而创建的逻辑应用程序的应用程序编排元素块的业务对象。 实施例实现了一个框架，该框架提供使对象层次结构能够在相应开发容器平台之上进行交互和运行的实用程序。

公开(公告)号：US08139752B2

公开(公告)日：2012-03-20

申请号：US11495018

申请日：2006-07-28

申请人： Matthew Darby

发明人： Matthew Darby

IPC分类号： H04M3/00 ,  H04M5/00

CPC分类号： H04M3/5322 ,  H04M3/56 ,  H04M2203/4536 ,  H04M2203/652

摘要： A system and method for using one communication mode, such as instant messaging, to initiate and manage an alternative communication mode conversation. In one exemplary embodiment, an automated agent transfers conversation participants from an instant messaging conversation to a voice conversation by accepting an instant message command from a conference organizer and interacting with a voice conversation platform to call the instant messaging conversation participants on the telephone. One or more conversation participants can manipulate the conversation via commands to the automated agent using the first communication mode.

摘要翻译： 一种用于使用一种通信模式（例如即时消息）来发起和管理替代通信模式对话的系统和方法。 在一个示例性实施例中，自动代理通过从会议组织者接受即时消息命令并且与语音对话平台交互来呼叫电话上的即时消息传递对话参与者来将对话参与者从即时消息对话转移到语音对话。 一个或多个对话参与者可以通过使用第一通信模式的自动代理的命令来操纵对话。

公开(公告)号：US07873034B2

公开(公告)日：2011-01-18

申请号：US11477314

申请日：2006-06-29

申请人： Douglas Tucker

发明人： Douglas Tucker

IPC分类号： H04L12/66

CPC分类号： H04L65/1096

摘要： Systems and methods for providing feature mediation and orchestration on SIP-enabled networks are shown. In one exemplary embodiment, a method may include providing a first telephony services application, providing a second telephony services application, and combining a feature of the first telephony services application with a feature of the second telephony services application to form a logical telephony services application. In another exemplary embodiment, a system may include an application server platform and a feature mediation layer operable upon the application server platform, where the feature mediation layer provides a subscriber with a feature of the first telephony services application and a feature of the second telephony services application.

摘要翻译： 显示了在启用SIP的网络上提供功能中介和业务流程的系统和方法。 在一个示例性实施例中，方法可以包括提供第一电话服务应用，提供第二电话服务应用，以及将第一电话服务应用的特征与第二电话服务应用的特征组合以形成逻辑电话服务应用。 在另一示例性实施例中，系统可以包括应用服务器平台和可在应用服务器平台上操作的特征中介层，其中特征中介层向订户提供第一电话服务应用的特征和第二电话服务的特征 应用。