公开(公告)号：WO2013141894A1

公开(公告)日：2013-09-26

申请号：PCT/US2012/048811

申请日：2012-07-30

Applicant: TYCO FIRE & SECURITY GMBH ,  VAN NEST, Nancy Lee ,  HALL, Stewart E. ,  LEON, Gustavo ,  RASBAND, Paul Brent ,  RELIHAN, Timothy J. ,  SALCEDO, David M.

Inventor： VAN NEST, Nancy Lee ,  HALL, Stewart E. ,  LEON, Gustavo ,  RASBAND, Paul Brent ,  RELIHAN, Timothy J. ,  SALCEDO, David M.

IPC: G06Q30/06 ,  H04L29/08

CPC classification number: G06Q30/0617 ,  G06Q10/103 ,  G06Q20/20 ,  H04L51/00 ,  H04L67/04 ,  H04W4/02 ,  H04W4/12

Abstract: A method and computer for responding to an assistance request message. An assistance request message from a requester mobile device associated with a requester is received at a response computer. The assistance request message includes at least one input parameter. A responder is determined, from multiple potential responders, to respond to the assistance request message. The responder is associated with responder data corresponding to the at least one input parameter. An availability inquiry message to a responder device associated with the responder is transmitted. A response to the availability inquiry message is received from the responder device. When the response to the availability inquiry message indicates that the responder is available to respond to the assistance request message, the requester mobile device is notified that the responder is available.

Abstract translation: 一种用于响应辅助请求消息的方法和计算机。 在响应计算机处接收来自与请求者相关联的请求者移动设备的辅助请求消息。 辅助请求消息包括至少一个输入参数。 来自多个潜在响应者的响应者被确定以响应协助请求消息。 响应者与对应于至少一个输入参数的响应者数据相关联。 发送到与响应者相关联的应答器设备的可用性查询消息。 从应答器设备接收到对可用性查询消息的响应。 当对可用性查询消息的响应指示响应者可用于响应辅助请求消息时，请求者移动设备被通知响应者可用。

公开(公告)号：WO2013028846A1

公开(公告)日：2013-02-28

申请号：PCT/US2012/052037

申请日：2012-08-23

Applicant: SENSORMATIC ELECTRONICS, LLC ,  RASBAND, Paul, Brent ,  HALL, Stewart, E. ,  HO, Wing Kei ,  MOHIUDDIN, Mohammad ,  VAN NEST, Nancy, Lee ,  RAO, Manjuprakash, Rama ,  RELIHAN, Timothy, J. ,  COPELAND, Richard, L.

Inventor： RASBAND, Paul, Brent ,  HALL, Stewart, E. ,  HO, Wing Kei ,  MOHIUDDIN, Mohammad ,  VAN NEST, Nancy, Lee ,  RAO, Manjuprakash, Rama ,  RELIHAN, Timothy, J. ,  COPELAND, Richard, L.

IPC: G06F17/30 ,  G06Q30/00

CPC classification number: G06F17/30879 ,  G06Q30/0241 ,  G06Q30/06

Abstract: A product information system including a server having an item database that stores at least one item identifier and corresponding item data for at least one item. Also, the item database is associated with a predetermined vendor. The server also includes a receiver that receives a message including tag data captured from a tag by a portable wireless device. The tag data includes an item identifier. Also, the server includes a processor that operates, in response to the received message, to select item data from the item database that corresponds to the received item identifier. The server also includes a transmitter that transmits the selected item data to the portable wireless device.

Abstract translation: 一种产品信息系统，包括具有存储至少一个项目标识符的项目数据库的服务器和用于至少一个项目的相应项目数据。 此外，项目数据库与预定供应商相关联。 服务器还包括接收器，其接收包括由便携式无线设备从标签捕获的标签数据的消息。 标签数据包括项目标识符。 而且，服务器包括处理器，其响应于接收到的消息操作从项目数据库中选择与所接收的项目标识符相对应的项目数据。 该服务器还包括将所选项目数据发送到便携式无线设备的发射机。