COMPUTER-IMPLEMENTED METHOD FOR EMULATING A PHYSICAL, OPEN-OFFICE ENVIRONMENT, UC APPLICATION FOR CARRYING OUT THE METHOD, AND COMMUNICATION SYSTEM FOR REAL-TIME COMMUNICATION AND COLLABORATION

    公开(公告)号:WO2021013364A1

    公开(公告)日:2021-01-28

    申请号:PCT/EP2019/070136

    申请日:2019-07-25

    Inventor: KOLAXIS, Ioannis

    Abstract: The present invention relates to a computer-implemented method for emulating a physical, open-office environment in which a plurality of teams (5, 6, 7) are working, each team (5, 6, 7) having a plurality of team members (1, 2, 3), wherein at least one team member (1) of a first team (5) is working remotely, and wherein the at least one remotely working team member (1) is connected to the other team members and to other teams (6, 7) by using a Unified Communications, UC, application for collaborating and communicating with the other team members and the other teams (6, 7), wherein the method comprises the steps of providing a list of team members (1, 2, 3), wherein the team members (1, 2, 3) are grouped according to the team (5, 6, 7) they are working with; establishing a virtual floor plan comprising the location of every team (5, 6, 7) in a virtual office, wherein the location of every team (5, 6, 7) on the virtual floor plan corresponds to the arrangement of the teams (5, 6, 7) in a real physical office building; determining the distance between the teams (5, 6, 7) on the virtual floor plan according to the distance between the teams in the real physical office building; detecting the conversations of the respective teams (5, 6, 7); and outputting the conversations of the respective teams (5, 6, 7) via an output device located at the least one remotely working team member (1, 2, 3), wherein the volume of the conversations of the respective teams is adapted according to the distance between the teams (5, 6, 7) so as to provide a working atmosphere according to the real physical office building. Further, the present invention relates to a communication system for real time communication and collaboration, which comprises a server and a plurality of clients, wherein the server is adapted to run the UC application and to a communication system with each client comprising at least one output device.

    VOICEMAIL CONNECTION CONTROL
    2.
    发明申请

    公开(公告)号:WO2020177875A1

    公开(公告)日:2020-09-10

    申请号:PCT/EP2019/055785

    申请日:2019-03-07

    Abstract: The present invention relates to a method and system for call party-controlled avoidance of voicemail redirection, the method comprises the steps of initiating a first call from a call party's system to a called party's system, an initiation of a timer to calculate a timer value once this call has reached the called party's system and is ringing, a termination of the timer once a connection with the voicemail of the called party's system is established or the first call is answered or the first call is terminated unanswered, a storage of the timer value and the called party's system; an initiation of a second call from the call party's system to the called party's system, an activation of the stored timer value once the second call has reached the called party's system and is ringing until the stored timer value expires and a disconnection of the second call to avoid redirection to voicemail of the called party's system.

    METHOD FOR HANDING OVER A CALL FROM A FIRST COMMUNICATION NETWORK TO A SECOND COMMUNICATION NETWORK AND COMMUNICATION SYSTEM

    公开(公告)号:WO2020151820A1

    公开(公告)日:2020-07-30

    申请号:PCT/EP2019/051652

    申请日:2019-01-23

    Abstract: A method for handing over a call from a first communication network (6) to a second communication network (7) is provided, wherein the method comprises the steps of registering, by a first mobile client (3), in particular, an IP-PBX VoIP client, running on a mobile device (2), the mobile device (2) with an IP-based PBX (4) for the first communication network (6), following a naming convention, by sending a registration message from the first mobile client (3) to the IP-based PBX (4), the registration message comprising an endpoint ID (epid), establishing an active conversation over the first communication network (6), detecting, on the mobile device (2), a connectivity change with respect to the first communication network (6), wherein the further steps of retrieving, by the first mobile client (3), the status of the call impacted by the connectivity change, and subsequently transferring the call to the second communication network (6) are carried out using SIP NOTIFY messages. Further, a communication system (1) for carrying out the method is provided.

    METHOD FOR MARKING TEXT IN ELECTRONIC MESSAGES, COMMUNICATION SYSTEM, AND COMMUNICATION DEVICE

    公开(公告)号:WO2020147945A1

    公开(公告)日:2020-07-23

    申请号:PCT/EP2019/051046

    申请日:2019-01-16

    Abstract: A computer-implemented method of marking text in an electronic message sent from a first communication device (1) of a first user via a communication network to a second communication device (2) of a second user is provided, wherein the text is marked on the basis of eye tracking data relating to the second user collected by an eye tracking device associated with the second communication device (2). Further, a corresponding communication system and communication device are provided.

    COMMUNICATION SYSTEM, END DEVICE, AND METHOD FOR ESTABLISHING A COMMUNICATION CONNECTION BETWEEN A FIRST END DEVICE AND A SECOND END DEVICE

    公开(公告)号:WO2019129370A1

    公开(公告)日:2019-07-04

    申请号:PCT/EP2017/084845

    申请日:2017-12-29

    CPC classification number: H04L65/1069 H04L65/4015 H04L65/80 H04L69/40

    Abstract: A call comprising a first end device (2) and a second end device (3) in a communication network (4), the first end device (2) being adapted to establish a first communication connection (5) to the second end device being performed via a first communication path (5a) and a second communication path (5b), the first communication path (5a) being used for a voice and/or video stream, and the second communication path being used for a data stream, the first end device (2) is adapted to establish a second communication connection (6) simultaneously to the first communication connection (5) to the second end device comprising at least a third communication path (6a) being used for the voice and/or video stream redundantly transmitting the same voice and/or video stream as the first communication path wherein during the call, the first end device is adapted to continuously evaluate the quality of both voice and/or video streams and to select from the first and third communications paths (5a, 6a) the one with the better quality of the voice and/or streams as an active voice and/or video stream for output.

    METHOD OF PROVIDING BACKUP FOR AN OPENSCAPEVOICE REGISTER CONFIGURATION

    公开(公告)号:WO2019025567A1

    公开(公告)日:2019-02-07

    申请号:PCT/EP2018/071058

    申请日:2018-08-02

    Abstract: The present invention relates to a method of providing backup for an OpenScapeVoice (OSV) register configuration, with at least one OpenScapeBranch (OSB), the at least one OSB providing communications to Session Initiation Protocol (SIP) subscribers, and communicating on a main routing path, via a main Session Boarder Controller (SBC) configuration (SBC1, SBC2) with an OSV server on the basis of SIP protocol, the OSB maintaining a database in which SIP subscribers currently communicating are registered, the method comprising the following steps: - copying the database to a redundancy SBC configuration (SBC3, SBC4) on the basis of the SIP protocol, - establishing an alternative routing path for communication of the OSB via the redundancy SBC configuration (SBC3, SBC4) to the OSV server, - continuing the providing of the communications of the SIP subscribers via the redundancy SBC configuration (SBC3, SBC4). Further, the present invention also relates to a system for providing backup for an OSV register configuration, a non-transitory computer readable medium, and a terminal device.

    METHOD FOR PROVIDING AN EMERGENCY RESPONSE SERVICE AND EMERGENCY RESPONSE SERVICE SYSTEM

    公开(公告)号:WO2021073715A1

    公开(公告)日:2021-04-22

    申请号:PCT/EP2019/077804

    申请日:2019-10-14

    Abstract: The present invention relates to a method for providing an emergency response service based on the Internet Protocol, IP, wherein an emergency call initiated by a subscriber (15) due to an emergency situation is received by a SIP proxy (3) together with location information, and wherein the SIP proxy (3) associates the location information with the subscriber (15) that initiated the emergency call, wherein the method comprises the steps of connecting at least one Internet of Things IoT device (9) belonging to the subscriber (15) to the SIP proxy (3); associating, in the SIP proxy (3), the at least one IoT device (9) to the location information; receiving at the SIP proxy (3), from the at least one IoT device (9), real time data associated with the emergency situation; and transmitting the real time data associated with the emergency situation to an emergency service routing proxy ESRP of an emergency IP network solution EsiNet. (5). Further, the present invention relates to an emergency response service system comprising at least one branch office (1) connected to a VoIP network (2) by a SIP proxy server (3), the branch office (1) being served by an Emergency IP Network Solution EsiNet (5), wherein the system is adapted to carry out the method for providing an emergency response service based on the Internet Protocol.

    COMPUTER-IMPLEMENTED METHOD OF RUNNING A VIRTUAL REAL-TIME COLLABORATION SESSION, WEB COLLABORATION SYSTEM, AND COMPUTER PROGRAM

    公开(公告)号:WO2021023385A1

    公开(公告)日:2021-02-11

    申请号:PCT/EP2019/071250

    申请日:2019-08-07

    Abstract: The present invention relates to a computer-implemented method of running a virtual real-time collaboration session with at least one first client (2) used by a moderator of the collaboration session and at least one second client (2', 2'', 2''') used by at least one participant of the collaboration session, the first and second clients (2, 2', 2'', 2''') being connected to each other via a web collaboration server (5) over a communication network (4), wherein the method comprises the steps of receiving, at the web collaboration server (5), during the web collaboration session, first data from the first client (2) relating to content of a first view (8) displayed on a screen of a display device (3) of the first client (2) and intended to be shared so as to be displayed on a respective display device (3', 3'', 3''') of the at least one second client (2' 2'', 2'''), transmitting, by the web collaboration server (5), the first data to the at least one second client (2', 2'', 2''') so as to display the first view (8) on the display device (3', 3'', 3''') of the at least one second client (2', 2'', 2'''), receiving, at the web collaboration server (5), an actor event from the first client (2), the actor event comprising an information that, at the first client (2), the content displayed at the display device (3) has changed, in particular, from the first view (8) to a second view (11), wherein the second view (11) is intended to be shared with the at least one participant (2', 2'', 2'''), and upon receipt of the actor event at the web collaboration server (5), opening a time window for a predetermined amount of time, receiving, at the web collaboration server (5), second data from the at least one second client (2', 2'', 2'''), the second data relating to a pointing event, and if the second data is received within the time window, then sending an alert notification to the first client (2) and the at least one second client (2', 2'', 2''') so as to notify the first client (2) and the at least one second client (2', 2'', 2''') that the first and second data received within the time window may not be intended to be correlated, and so as to trigger a checking procedure. Further, the present invention relates to a computer- implemented method of running a virtual real-time collaboration session with at least one first client (2) used by a moderator of the collaboration session and at least one second client (2', 2'', 2''') used by at least one participant of the collaboration session, the first and second clients (2, 2', 2'', 2''') being connected to each other via a web collaboration server (5) over a communication network (4), wherein the method comprises the steps of displaying, at a display device (3) of the first client (2), content of a first view (8), sending first data relating to the content of the first view (8) to the web collaboration server (5) for sharing the first view (8) with the at least one second client (2', 2'', 2'''), determining, at the first client (2), if the content displayed at the display device (3) of the first client (2) has changed, in particular, from the first view (8) to a second view (11), creating, at the first client (2), an actor event, the actor event comprising an information that the content displayed at the display device (3) of the first client (2) has changed, in particular, from the first view (8) to a second view (11), wherein the second view (11) is intended to be shared with the at least one client (2', 2'', 2'''). Further, the present invention relates to a system and computer programs for carrying out the methods.

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