公开(公告)号：WO2003050702A1

公开(公告)日：2003-06-19

申请号：PCT/US2002/039203

申请日：2002-12-09

Applicant: GE FINANCIAL ASSURANCE HOLDINGS, INC.

Inventor： HAMILTON, Scott ,  TANDON, Varun ,  GAINER, Jeff ,  BECK, Todd ,  YOUNG, Glen

IPC: G06F15/16

CPC classification number: G06Q10/107

Abstract: A system and method are provided for reliable and customer-friendly delivery of documents. One method for electronically delivering documents is provided which includes a failed email manager (50) receiving a notice (49) of a failed email delivery and changing a selected delivery option stored in a content database (18) of an intended recipient of the failed email so that the intended recipient will no longer receive documents electronically. Then extracting a plurality of identifying email data field from the notice of the failed email delivery and retrieving alternate contact information for the intended recipient based on the extracted identifying email data fields.

Abstract translation: 提供了可靠和客户友好的文件传送的系统和方法。 提供一种用于电子传送文件的方法，其包括失败的电子邮件管理器50，其接收失败的电子邮件传递的通知49，并且更改存储在故障电子邮件的预期接收者的内容数据库18中的所选择的递送选项， 不再以电子方式接收文件。 然后从失败的电子邮件传递的通知中提取多个识别电子邮件数据字段，并且基于所提取的识别电子邮件数据字段检索预期接收者的备用联系人信息。

公开(公告)号：WO2003052602A1

公开(公告)日：2003-06-26

申请号：PCT/US2002/039204

申请日：2002-12-09

Applicant: GE FINANCIAL ASSURANCE HOLDINGS, INC.

Inventor： HAMILTON, Scott ,  TANDON, Varun ,  GAINER, Jeff ,  BECK, Todd ,  YOUNG, Glen ,  GUPTON, Junious ,  HARRIS, Randy

IPC: G06F11/34

CPC classification number: G06Q10/10

Abstract: A system and method are provided for monitoring information delivered through an electronic delivery system (100). One method for monitoring electronically delivering documents is provided which includes the steps of: creating log files for storing selected data related to selected electronic document preparation events; forwarding the log files to a central database (20) for storage; and providing access to the log files for retrieval and analysis.

Abstract translation: 提供了一种用于监视通过电子传送系统（100）传送的信息的系统和方法。 提供一种用于监控电子传送文件的方法，其包括以下步骤：创建日志文件，用于存储与所选择的电子文档准备事件相关的所选数据; 将日志文件转发到中央数据库（20）以进行存储; 并提供对日志文件的访问以进行检索和分析。

公开(公告)号：WO2003050673A2

公开(公告)日：2003-06-19

申请号：PCT/US2002/039044

申请日：2002-12-05

Applicant: GE FINANCIAL ASSURANCE HOLDINGS, INC.

Inventor： GUPTON, Junious ,  BECK, Todd ,  TANDON, Varun ,  YOUNG, Glen ,  GAINER, Jeff ,  HAMILTON, Scott ,  HARRIS, Randy

IPC: G06F3/12

CPC classification number: G06Q10/10 ,  H04L51/00 ,  H04L51/30 ,  H04N1/00127 ,  H04N1/00209 ,  H04N1/32496 ,  H04N2201/007

Abstract: A system and method are provided for reliable and customer-friendly delivery of documents. One method of the present invention include the steps of: producing document data for printing documents (Step 202); accepting requests to print selected documents (Step 206); determining whether a selected document is accepted for electronic delivery or for non-electronic delivery (Step 210); printing documents accepted for non-electronic delivery; and electronically delivering documents accepted for electronic delivery (Step 212).

Abstract translation: 提供了可靠和客户友好的文件传送的系统和方法。 本发明的一种方法包括以下步骤：产生用于打印文档的文档数据步骤202接受打印所选文档的请求步骤206确定所选文档是否被接受用于电子传送或非电子传送步骤210打印非接收文档 - 电子交付和电子交付接受电子交付的文件步骤212。

公开(公告)号：WO2003050673A3

公开(公告)日：2003-06-19

申请号：PCT/US2002/039044

申请日：2002-12-05

Applicant: GE FINANCIAL ASSURANCE HOLDINGS, INC.

Inventor： GUPTON, Junious ,  BECK, Todd ,  TANDON, Varun ,  YOUNG, Glen ,  GAINER, Jeff ,  HAMILTON, Scott ,  HARRIS, Randy

IPC: G06F17/60

Abstract: A system and method are provided for reliable and customer-friendly delivery of documents. One method of the present invention include the steps of: producing document data for printing documents (Step 202); accepting requests to print selected documents (Step 206); determining whether a selected document is accepted for electronic delivery or for non-electronic delivery (Step 210); printing documents accepted for non-electronic delivery; and electronically delivering documents accepted for electronic delivery (Step 212).