Abstract:
A method for enabling an application for Conversational Understanding (CU) using assets in a CU service, comprising: determining a domain for the application to use; receiving a selection of Application Programming Interfaces (APIs) that are associated with the domain to use in the application; automatically updating models for the CU service based on the selection of the APIs and the determined domain; and making the models available to the CU service.
Abstract:
Processes capable of accepting linguistic input in one or more languages are generated by re-using existing linguistic components associated with a different anchor language, together with machine translation components that translate between the anchor language and the one or more languages. Linguistic input is directed to machine translation components that translate such input from its language into the anchor language. Those existing linguistic components are then utilized to initiate responsive processing and generate output. Optionally, the output is directed through the machine translation components. A language identifier can initially receive linguistic input and identify the language within which such linguistic input is provided to select an appropriate machine translation component. A hybrid process, comprising machine translation components and linguistic components associated with the anchor language, can also serve as an initiating construct from which a single language process is created over time.
Abstract:
A scalable statistical language understanding (SLU) system uses a fixed number of understanding models that scale across domains and intents (i.e. single vs. multiple intents per utterance). For each domain added to the SLU system, the fixed number of existing models is updated to reflect the newly added domain. Information that is already included in the existing models and the corresponding training data may be re-used. The fixed models may include a domain detector model, an intent action detector model, an intent object detector model and a slot/entity tagging model. A domain detector identifies different domains identified within an utterance. All/portion of the detected domains are used to determine associated intent actions. For each determined intent action, one or more intent objects are identified. Slot/entity tagging is performed using the determined domains, intent actions, and intent object detector.
Abstract:
Environmental conditions, along with other information, are used to adjust a response of a conversational dialog system. The environmental conditions may be used at different times within the conversational dialog system. For example, the environmental conditions can be used to adjust the dialog manager's output (e.g., the machine action). The dialog state information that is used by the dialog manager includes environmental conditions for the current turn in the dialog as well as environmental conditions for one or more past turns in the dialog. The environmental conditions can also be used after receiving the machine action to adjust the response that is provided to the user. For example, the environmental conditions may affect the machine action that is determined as well as how the action is provided to the user. The dialog manager and the response generation components in the conversational dialog system each use the available environmental conditions.