公开(公告)号：WO2004105366A8

公开(公告)日：2005-04-28

申请号：PCT/IB2004001664

申请日：2004-05-21

Applicant: NORTEL NETWORKS LTD

Inventor： CICCARELLI LAWRENCE ,  LEVINE JACOB

IPC: H04L12/58 ,  H04M3/42 ,  H04M3/487 ,  H04M3/527 ,  H04M3/493 ,  G06F17/60 ,  H04M3/44

CPC classification number: H04M3/527 ,  H04L51/00 ,  H04M3/42127 ,  H04M3/4878 ,  H04M2201/40

Abstract: The present invention provides an interactive telephony interface for a user via a telephony terminal (14). Upon initiating an interaction with the telephony terminal, a session is provided between the telephony terminal and an interactive control system (ICS), which is capable of responding to commands for requested services from the user and initiating those services. The services can range from initiating a telephone call from the telephony terminal to requesting retrieval of information or triggering any number of actions. The provision of such services may be initiated by accessing service logic (28) from within the ICS or within remote servers (26) accessible by the ICS. The user may request multiple services at any given time, and the ICS will respond by initiating the services during a single telephony interaction. The ICS is also capable of providing unsolicited information (118), such as advertisements (212), to the user while waiting for the requested services to be provided.

Abstract translation: 本发明通过电话终端（14）为用户提供交互式电话接口。 在发起与电话终端的交互之后，在电话终端和交互式控制系统（ICS）之间提供会话，交互式控制系统（ICS）能够响应来自用户的所请求服务的命令并发起这些服务。 这些服务的范围可以从发起从电话终端的电话呼叫到请求检索信息或触发任何数量的动作。 提供这种服务可以通过访问ICS内或ICS可访问的远程服务器（26）内的服务逻辑（28）来启动。 用户可以在任何给定的时间请求多个服务，并且ICS将通过在单个电话交互期间发起服务来作出响应。 ICS还能够在等待提供所请求的服务的同时向用户提供未经请求的信息（118），例如广告（212）。

公开(公告)号：WO2004105366A2

公开(公告)日：2004-12-02

申请号：PCT/IB2004001664

申请日：2004-05-21

Applicant: NORTEL NETWORKS LTD

Inventor： CICCARELLI LAWRENCE ,  LEVINE JACOB

IPC: H04L12/58 ,  H04M3/42 ,  H04M3/487 ,  H04M3/527

CPC classification number: H04M3/527 ,  H04L51/00 ,  H04M3/42127 ,  H04M3/4878 ,  H04M2201/40

Abstract: The present invention provides an interactive telephony interface for a user via a telephony terminal (14). Upon initiating an interaction with the telephony terminal, a session is provided between the telephony terminal and an interactive control system (ICS), which is capable of responding to commands for requested services from the user and initiating those services. The services can range from initiating a telephone call from the telephony terminal to requesting retrieval of information or triggering any number of actions. The provision of such services may be initiated by accessing service logic (28) from within the ICS or within remote servers (26) accessible by the ICS. The user may request multiple services at any given time, and the ICS will respond by initiating the services during a single telephony interaction. The ICS is also capable of providing unsolicited information (118), such as advertisements (212), to the user while waiting for the requested services to be provided.

Abstract translation: 本发明经由电话终端（14）提供用于用户的交互式电话接口。 在发起与电话终端的交互时，在电话终端和交互式控制系统（ICS）之间提供会话，交互式控制系统（ICS）能够响应来自用户的所请求服务的命令并发起这些服务。 服务范围可以是从发起电话终端的电话呼叫到请求检索信息或触发任何数量的动作。 可以通过从ICS内或在可由ICS访问的远程服务器（26）内访问服务逻辑（28）来启动这种服务的提供。 用户可以在任何给定时间请求多个服务，并且ICS将通过在单个电话交互期间发起服务来进行响应。 ICS还能够在等待提供所请求的服务的同时向用户提供诸如广告（212）的非请求信息（118）。