Abstract:
Methods, systems and articles for receiving, by a telecommunication device, audio input through a unified audio interface are disclosed herein. The telecommunication device is further configured to perform at least one of a dictation action, an incoming message processing action, a navigation action, a content lookup action, or a contact lookup action while continuously or substantially continuously receiving voice commands from a user. In some aspects, the telecommunications device may continuously receive and process voice command while operating in a driving mode, which may be initiated by the telecommunications device.
Abstract:
A Bridge Call Appearance (BCA) Group including a plurality of peer-to-peer packet-based devices and methods for operating the BCA Group are provided by embodiments of the present invention. In the BCA Group at least one peer-to-peer packet-based device is designated as a primary device and remaining peer-to-peer packet-based devices are designated as secondary devices. The secondary devices provide support for the primary device when the primary device is unavailable. The primary network device acts as an intermediary for protocol signaling involving a secondary network device and an other device with which the secondary network device is communicating. Examples of call processing features used in the BCA Group environment are answering incoming calls, placing outgoing calls, performing a blind transfer, and performing an attended transfer.
Abstract:
An intelligent media gateway (10) provides packet-switched telephony and advanced telephone call features to an analog telephone handset (12). The intelligent media gateway (10) is connected between the analog telephone handset (12) and a network (16), such as the Internet or other type of IP network. Telephone calls are transmitted and received by the intelligent media gateway (10) using a packet-switched telephony protcol, such as VoIP. The advanced telephone call features are handled by an intelligent call agent (36) located on the media gateway (10), which can be configured by the user.
Abstract:
A messaging response system (10) is disclosed wherein a service providing system (30) provides services to user clients (14) via messaging communications. In accordance with an exemplary embodiment of the present invention, multiple respondents servicing users through messaging communications may appear to simultaneously use a common "screen name" identifier.
Abstract:
A system updates service attributes associated with an Internet Protocol (IP) communications network (figure 3). The system includes a network interface, an operational data store, and a redirect server. The network interface (320) receives at least one update to one of the service attributes from a user via a data network and forwards the alt least one update to the operational data store. The operational data store stores the at least one update and forwards the at least one update to the redirect server (810). The redirect server stores the at least one update so as to make the at least one update available in substantially real time.
Abstract:
This invention relates to methods and apparatus for placing a plurality of telephonic connections, forwarding a telephonic connection from a subscriber premises, and alerting a user at a subscriber premises as to the status of a telephonic connection, all under the control of a general purpose computer.
Abstract:
A mobile device that can optionally communicate with a server, the mobile device including latitude/longitude determining capabilities, a display, a data communication system and a power source. The mobile device can be used to communicate, provide location information, track an individual, as well as allow alerting, such in a case of an emergency. This location information could be accompanied with one or more of video information, audio information, multimedia information, and pictures taken by the mobile device. The mobile devices also allow inner-communicability among the devices such as text messaging, chat, voice communications, and the like. The capabilities of the mobile device can also be used to determine if the device has traversed a geo-fence, or defined electronic perimeter, with the crossing of the perimeter capable of triggering special functionality such as the turning on of the mobile device, or smart phone, sending an alert, altering functionality, or the like.
Abstract:
In one embodiment, a scheme is disclosed for facilitating discovery and integration of service capabilities available in a network environment via disparate service platforms. A query may be generated by a subscriber party towards a service integration node having functionality to integrate service features from a plurality of service platforms. A response may be received by the subscriber party from the service integration node, wherein the response includes a list of service capability identifiers relating to one or more service features. A display module is operable for presenting at least a subset of the services enabled by the discovered list of service capability identifiers via a display for supporting user interaction at a user equipment (UE) device.
Abstract:
The present invention provides an interactive telephony interface for a user via a telephony terminal (14). Upon initiating an interaction with the telephony terminal, a session is provided between the telephony terminal and an interactive control system (ICS), which is capable of responding to commands for requested services from the user and initiating those services. The services can range from initiating a telephone call from the telephony terminal to requesting retrieval of information or triggering any number of actions. The provision of such services may be initiated by accessing service logic (28) from within the ICS or within remote servers (26) accessible by the ICS. The user may request multiple services at any given time, and the ICS will respond by initiating the services during a single telephony interaction. The ICS is also capable of providing unsolicited information (118), such as advertisements (212), to the user while waiting for the requested services to be provided.