Abstract:
One embodiment is directed to a "software only" hosted or cloud-based physical layer management (PLM) system. Another embodiment is directed to a hosted or cloud-based PLM system or Automated Infrastructure Management (AIM) system that uses a hardware appliance that is locally deployed in an enterprises network. Other embodiments are disclosed.
Abstract:
One embodiment is directed to a mobile application executing on a smartphone that is used to assist a technician in carrying out electronic work orders. In some embodiments, the mobile application uses a camera in the smartphone to take photos that are associated with one or more steps of the work order. In some embodiments, the mobile application is used to cause one or more LEDs associated with a step of the work order to be illuminated or otherwise visually actuated.