Abstract:
Systems and methods for facilitating the signature of documents. In various embodiments the system is configured to manage the transportation of the documents among users whose signature is required on the documents. The documents may include, for example, legal documents. In particular embodiments, the system is configured to deliver the documents to attended delivery/pickup locations associated with each user required to sign the document, facilitate each user's signature of the documents at the associated attended delivery/pickup location, and deliver the document to an end destination. The ultimate destination of the document may include an address associated with a user requesting signature of the document, or any other suitable location.
Abstract:
Systems and methods for facilitating delivery of parcels to, from, and between attended delivery/pickup locations. In various embodiments, the attended delivery/pickup locations may be associated with brick-and-mortar retail locations and used to facilitate inventory transfer between locations, shipment of goods purchased at the brick-and-mortar-retail locations to other attended delivery/pickup locations or other locations, and to receive delivery of parcels sent from any suitable location. In some embodiments, the attended delivery/pickup locations are configured to receive shipments of items ordered from online retail websites. In other embodiments, the attended delivery/pickups locations are associated with shopping centers and configured to facilitate shipment of items purchased at the associated shopping centers.
Abstract:
Systems and methods for determining charges for parcels requested by users for delivery to attended delivery/pickup locations. In various embodiments, the system is configured for determining a charge based at least in part on user information, which may include, for example, a frequency with which a user requests delivery to the attended delivery/pickup location, a loyalty of the user to a particular common carrier, purchases made by the user at a brick-and-mortar retail location associated with the attended delivery/pickup location, purchases made by the user at an online retail website that the user elects to have delivered to the attended delivery/pickup location, etc.
Abstract:
A system and method for activating temporary attended delivery/pickup locations is described. The system receives a desired area for a temporary attended delivery/pickup location (e.g., near a event). The system then receives location information associated with one or more inactive temporary attended delivery/pickup locations. The system, in various embodiments, determines that at least one inactive temporary attended delivery/pickup location is in and/or near the desired area. The system then, in a particular embodiment, notifies a user that the inactive temporary attended delivery/pickup location is in and/or near the desired area. In various embodiments, the system receives a request to activate the temporary attended delivery/pickup location and, at least partially in response to receiving the request, activates the at least one inactive temporary attended delivery/pickup location.
Abstract:
Systems and methods for facilitating pick up of items delivered to attended delivery/pickup locations. In various embodiments, the system is configured for confirming an identity of a person attempting to pick up a parcel from an attended delivery/pickup location before releasing the parcel to the person. The system may confirm the identity by receiving identifying information, by confirming a geographic location of a person attempting to retrieve the parcel, etc. In some embodiments, the system may be configure to enable parcel recipients to provide other persons the authorization to retrieve parcels and may be further configured to confirm this authorization before releasing parcels to a person other than the intended parcel recipient.
Abstract:
Systems and methods for re-routing parcels being delivered to attended delivery/pickup locations that have no capacity and/or ability to take delivery of the parcels. In various embodiments, in response to determining that the attended delivery/pickup location doesn't have sufficient capacity and/or ability to accept delivery of the parcel, the system is configured to: (1) re-route the parcel to a different location; or (2) hold the parcel for later delivery. In some embodiments, the system is configured to determine an appropriate response to determining that the attended delivery/pickup location cannot accept delivery of the parcel substantially automatically. In other embodiments, the system is configured to provide the parcel recipient with one or more re-routing options.
Abstract:
A computer system for routing parcels to attended delivery/pickup locations (e.g., other than an individual's home and/or office) based on estimating the attended delivery/pickup location's capacity is disclosed. The computer system receives capacity information associated with the attended delivery/pickup location and characteristics of one or more parcels an individual wishes to be delivered to the attended deliver location. The system, based at least in part on the received information, determines whether the attended delivery/pickup location will have the capacity to store the one or more parcels associated with the individual. The system then routes the one or more parcels either to the attended delivery/pickup location (if there is capacity) or to an alternative delivery/pickup location (if there is not capacity).
Abstract:
A computer system for suggesting attended delivery/pickup locations to individuals (e.g., other than the individual's home and/or office) is disclosed. In various embodiments, the computer system receives location information associated with the individual (e.g., the individual's home, office, etc.) and the locations of various attended delivery/pickup locations (e.g., attended retail stores that have signed up to receive deliveries for individuals). The system determines which (if any) attended delivery/pickup locations are located near the location associated with the individual (e.g., near the individual's home) and which (if any) attended delivery/pickup locations are available to accept parcels for the user. The system then suggests attended delivery/pickup locations to the individual. In various embodiments, the system is configured to enable the user to select a default attended delivery/pickup location and/or an alternative attended delivery/pickup location.
Abstract:
A system and method for locating nearby attended delivery/pickup locations with a particular item in stock is described. The system receives a request from an individual to purchase a particular item from an on-line retailer. The system receives information associated with attended delivery/pickup locations, including location and inventory information. The system then determines which (if any) attended delivery/pickup locations (e.g., the attended delivery/pickup locations are not the on-line retailer) are near the individual and have the particular item in stock and notifies the individual. In various embodiments, the system enables the user to purchase or reserve the particular item at the particular attended delivery/pickup location.
Abstract:
A computer system for facilitating the return of one or more items from a particular retailer to a particular attended delivery/pickup location is described. In various embodiments, the system is configured for: 1) receiving a request from a particular user to return for an at least partial refund a particular item purchased from the particular retailer; 2) confirming (e.g., automatically) that the particular retailer will accept the particular item for the at least partial refund; and 3) facilitating the return of the particular item in any number of ways including, for example, shipping the particular item back to the particular retailer.