公开(公告)号：WO2018170244A1

公开(公告)日：2018-09-20

申请号：PCT/US2018/022604

申请日：2018-03-15

申请人： WALMART APOLLO, LLC

发明人： JONES, Nicholaus, A. ,  TAULBEE, Alvin, Scott ,  TINGLER, Jeremy

IPC分类号： G06K9/00 ,  G06Q30/02 ,  G06Q30/06 ,  G08B13/14 ,  H01Q1/52

CPC分类号： G06Q30/0281 ,  G06K19/0723 ,  G06K19/07327 ,  H04L67/18

摘要： Embodiments relate to customer assistance request systems and methods. A customer assistance request system generally includes at least one customer assistance kiosk including a radio frequency identification (RFID) tag, an RFID reader and a communication system. The RFID reader is configured to read the RFID tag number when a customer assistance kiosk is in an open configuration and the RFID tag is exposed. The communication system is configured to receive the read RFID tag number and issue a notification including the location of the at least one customer assistance kiosk.

公开(公告)号：WO2018194928A1

公开(公告)日：2018-10-25

申请号：PCT/US2018/027555

申请日：2018-04-13

申请人： WALMART APOLLO, LLC

发明人： TAULBEE, Alvin, Scott ,  JONES, Nicholaus, A. ,  TINGLER, Jeremy

IPC分类号： B65H7/02 ,  B65H16/02 ,  B65H26/06 ,  B65H26/08

摘要： A method and a system for determining an amount of material remaining in a spool are provided herein. The system includes a radiofrequency identification (RFID) reader that is configured to read an RFID tag disposed at an end of a core of the spool. The RFID reader is provided on or in a vicinity of a support surface configured to hold at least a portion of the material. The system further includes a computer system in communication with the RFID reader, the computer system being configured to compute an amount of remaining material in the spool based on a thickness of the material and based on a number of revolutions of the spool. The number of revolutions is determined by a number of times the RFID tag on the spool comes in a reading vicinity of the RFID reader.

公开(公告)号：WO2018165521A1

公开(公告)日：2018-09-13

申请号：PCT/US2018/021697

申请日：2018-03-09

申请人： WALMART APOLLO, LLC

发明人： TINGLER, Jeremy ,  TAULBEE, Alvin, Scott ,  LEWIS, Steven

IPC分类号： G06Q10/06 ,  G06Q10/08 ,  G06Q30/02

CPC分类号： B25J9/1661 ,  B25J9/1669

摘要： Embodiments relate to systems and methods for managing an autonomous robot in a retail environment. A system for managing an autonomous robot in a retail environment generally includes an external vendor robot task request system, a retailer robot task scheduling system, and an autonomous robot located in the retail environment. The retailer robot task scheduling system receives an external vendor robot task request from the external vendor robot task request system, combines the external vendor robot task request and an internal retailer-defined task into a robot task list, and communicates the robot task list to the autonomous robot.