申请号: US12847775
申请日: 2010-07-30
公开(公告)号: US20120029996A1
公开(公告)日: 2012-02-02
发明人: Daniel J. Lang; Katherine Anne Robinson; Carla Shroyer
An integrated credit and loyalty offering to a retailer maximizes the effectiveness of both programs. The integrated system allows a retailer to enroll customers in a loyalty program, then solicit only pre-qualified customers immediately upon receipt of demographic information corresponding to the customer. The integrated system accepts transaction data from the retailer's loyalty program through the retailer's POS system to the credit prescreening program and awards appropriate loyalty rewards, as well as authorizing the retailer to offer credit to the pre-qualified customers. The credit prescreening process is done in real time as part of a retail transaction with the customer.
更多申请号: US13768286
申请日: 2013-02-15
公开(公告)号: US20130211886A1
公开(公告)日: 2013-08-15
发明人: Jack J. Kennamer; Christopher F. Hauck
A method for administering the loyalty programs of multiple merchants. The method includes enrolling a plurality of customers in a universal system for administering multiple loyalty programs. The method further includes receiving lookup requests from a plurality of distinct merchants, each lookup requests relating to a customer's wish to receive loyalty program benefits from a merchant. The method further includes providing computerized customer record information in response to each lookup request, the customer record information being used by the merchants for invoking each merchant's respective loyalty program and providing loyalty benefits to the customer.
更多申请号: US11326575
申请日: 2006-01-06
公开(公告)号: US20060161478A1
公开(公告)日: 2006-07-20
发明人: Jessica Turner; Robert Greenberg
A loyalty and redemption system, method and computer program product includes a selectable connection to a loyalty program hosting server site on a distributed communication network from a merchant site on the network. A customer can access the loyalty program hosting server site through the merchant site. At the loyalty program hosting server site, a user interface page enables the customer to enroll and prioritize reward programs. The loyalty program hosting server site is adapted to calculate a conversion value for the enrolled reward programs and a total currency value. The customer is provided with a rewards card including the calculated currency value, and the loyalty program hosting server site is adapted to deduct currency value from the rewards card based on the prioritized reward programs.
更多申请号: US13158166
申请日: 2011-06-10
公开(公告)号: US20110307318A1
公开(公告)日: 2011-12-15
发明人: Jeffrey LaPorte; Nigel Malkin
A loyalty network enables customers to use their mobile devices to participate in a merchant's customer loyalty program. When a customer conducts a transaction, the merchant's point-of-sale (POS) system generates a code image containing transaction information. The POS system may print the code image on a transaction record (such as a bill or receipt) provided to the customer, and/or may display the code image on a display screen. The customer can then photograph/scan the code image with their mobile device, which sends the transaction information and authentication information to a loyalty program server. The loyalty program server may use this information to credit the customer's loyalty program account, and may, in some cases, interact with the POS system to enable loyalty program credits to be redeemed. In some embodiments, the transaction information may alternatively be conveyed to the mobile device using Near Field Communications.
更多申请号: PCT/US2013/024422
申请日: 2013-02-01
公开(公告)号: WO2013116708A1
公开(公告)日: 2013-08-08
发明人: DEMETRIADES, Greg
A customer loyalty program may be implemented in a cloud-based system. The cloud-based system interfaces with point-of-sale (POS) devices at a physical store and interfaces with online transaction processing systems. The cloud-based customer loyalty system tracks customers' purchases and provides customers of a business with an opportunity to review products or refer friends to the business. Customers are rewarded for their referrals and reviews with reward dollars that are exchangeable for coupons redeemable at the business. The cloud-based customer loyalty program may link a customer to multiple businesses' rewards programs to ease the burden on the customer to remember multiple log-ins or carry multiple cards.
更多申请号: US15192017
申请日: 2016-06-24
公开(公告)号: US20160307225A1
公开(公告)日: 2016-10-20
发明人: Jonathan A. Kraft; Patricia A. Curley
According to one aspect, embodiments of the invention provide a system and method for partner program participation in a loyalty program of a main organization. In one embodiment, a partner program participation module of the main organization receives activity files from a partner organization. The activity files include information related to qualifying actions taken by customers with respect to a loyalty program of the partner organization. The partner program participation module of the main organization updates customer loyalty records (e.g., provides rewards) in the main organization based on the information included in the activity files related to the qualifying actions taken by the customers with respect to the loyalty program of the partner organization.
更多申请号: US14614918
申请日: 2015-02-05
公开(公告)号: US20160232551A1
公开(公告)日: 2016-08-11
发明人: Jonathan A. Kraft; Patricia A. Curley
According to one aspect, embodiments of the invention provide a method for providing partner program participation in a first loyalty program of an organization, the method comprising receiving, with a partner program participation module operated on a server of the organization, an activity file from a partner organization, the activity file including information related to a qualifying action taken by a customer with respect to a second loyalty program of the partner organization, and updating in a database of the organization, with the partner program participation module, a first customer record associated with the first loyalty program of the organization based on the information to included in the activity file related to the qualifying action taken by the customer with respect to the second loyalty program of the partner organization.
更多申请号: PCT/US2007010268
申请日: 2007-04-27
公开(公告)号: WO2007133430A2
公开(公告)日: 2007-11-22
发明人: BELANGER ROGER ROBERT; CLARKE THOMAS BOWEN
A method for providing individual loyalty point programs for a plurality of print advertisers includes printing first advertising data with a first advertisement by a first print advertiser, the first advertising data identifying the first advertisement, the first advertising data capable of being scanned by a handheld device of a potential customer; and printing second advertising data with a second advertisement by a second print advertiser, the second advertising data identifying the second advertisement, the second advertising data capable of being scanned by the handheld device of the potential customer. The potential customer is provided with a first incentive to scan the first advertising data and a second incentive to scan the second advertising data and the first or second advertising data scanned by the potential customer is received at a central server and as a consequence credits a first or second loyalty point program, respectively, of the potential customer. The first loyalty point program provides loyalty points redeemable at the first print advertiser and the second loyalty point program loyalty points redeemable at the second print advertiser.
更多申请号: EP01118796.0
申请日: 2001-08-09
公开(公告)号: EP1232776A2
公开(公告)日: 2002-08-21
发明人: Sukeda, Hiroko, Hitachi, Ltd., Int. Prop. Gp.; Ohki, Masaru, Hitachi, Ltd., Int. Prop. Gp.; Ozeki, Kazuhiro, Hitachi, Ltd., Int. Prop. Gp.; Fujita, Kazuo, Hitachi, Ltd., Int. Prop. Gp.; Suzuki, Kunio, Hitachi, Ltd., Int. Prop. Gp.
[Problem] Providing a loyalty program with game that executes games on a smart card (100), wherein the loyalty program with game can also be used as a simple loyalty program without game, no major modifications need not be made to shop terminals, and the number of times customers can play games can be limited according to sales amounts. [Solving Means] Point data managed by a point application is divided into two types: "pre-game points" and "post-game points." In shops, points are added to the pre-game points. For game execution, the pre-game points are subtracted, and points gained by game are added to the post-game points. [Effect] Shop terminals need not be modified, and customers not to play game can also enjoy reasonable exchange of gained points. From the viewpoint of system management, by limiting the number of times customers can play game, points gained by game can be prevented from circulating infinitely.
申请号: PCT/US2008070913
申请日: 2008-07-23
公开(公告)号: WO2009015222A3
公开(公告)日: 2009-03-12
发明人: FORDYCE EDWARD W III
Loyalty programs can be operated within a payment processing system having multiple vendors, thereby providing access to detailed transaction data and with the flexibility for customization of the loyalty programs themselves, by establishing a communication for the transfer of data via a customer-facing channel. When the payment processing system processes a transaction between a merchant and an account holder, in addition to obtaining payment for the merchant from the account via an acquirer and an issuer, respectively, a transaction handler tabulates and stores, different types of loyalty currencies in a loyalty reward account associated with the account holder if the account holder is enrolled in a loyalty program and criteria for applying the loyalty program are satisfied. The account holder is provided access to the loyalty account via the customer-facing channel.
更多申请号: US13280829
申请日: 2011-10-25
公开(公告)号: US20130103484A1
公开(公告)日: 2013-04-25
发明人: Craig McLaughlin
Systems and methods for managing a variety of loyalty points redemption programs offered by loyalty program providers (LPPs) for providing fulfillment of loyalty points redemption program rewards to customers who are members of the loyalty points redemption program. Customers are able to redeem loyalty points for eligible goods and services offered by various suppliers and merchants associated with particular loyalty programs, especially enabled for instore pickup. A loyalty points management system hosts a portal that provides a user interface, manages multiple redemption catalogs of eligible goods/services, and manages loyalty points redemption programs for multiple LPPs. Each loyalty points redemption program is subjected to predetermined rules and regulations (business rules) that determine conditions for transactions involving loyalty points. Redeemed goods and services can be picked up by customers at store location of participating suppliers and merchants, or alternatively, can be shipped to a convenient location via a shipping service.
更多申请号: PCT/US2016/037503
申请日: 2016-06-15
公开(公告)号: WO2016205280A1
公开(公告)日: 2016-12-22
发明人: MILLER, Harold Roy; MILLER, Jonathan David; VALVERDE, L. James, Jr.
A method for booking an itinerary using automatic consumption of loyalty reward points may commence with receiving loyalty point data associated with a customer. The loyalty point data may be associated with at least one loyalty program and loyalty reward points of the customer. The method may include receiving customer travel preferences and a request to schedule the itinerary using the loyalty reward points. Based on the loyalty point data, the at least one loyalty program may be accessed to determine an amount of the loyalty reward points and available loyalty reward offerings for the customer. The method may continue with searching for feasible itineraries for the customer based on the loyalty reward points, the available loyalty reward offerings, and the customer travel preferences. Upon selecting an itinerary from the feasible itineraries by the customer, the loyalty reward points may be consumed to book the selected itinerary.
更多申请号: US14737017
申请日: 2015-06-11
公开(公告)号: US20160364743A1
公开(公告)日: 2016-12-15
发明人: Lindsay St. Lawrence; Pamela Veraart; Steven Oshry; Adam Slackman; Luckner Polycarpe
A first set of transaction data is received from a merchant. The first set of transaction data represents a plurality of customer profiles. Each of the customer profiles corresponds to a respective account in a customer loyalty program administered by the merchant. A second set of transaction data is received from the merchant. The second set of transaction data represents unattached transactions involving the merchant but not associated by the merchant with any of the customer loyalty program accounts. Payment account numbers associated with the unattached transactions are used to link ones of the unattached transactions to respective ones of the customer loyalty program accounts.
更多申请号: PCT/US2013/030988
申请日: 2013-03-13
公开(公告)号: WO2013138498A1
公开(公告)日: 2013-09-19
发明人: RAGHAVAN, Sri
Techniques disclosed herein provide a brand loyalty program environment. Brand providers having loyalty programs may be enabled to initiate relationships between or among themselves and form a loyalty program affinity group. Brand providers in the loyalty program affinity group may together or individually decide to offer products or services. Brand providers within the loyalty program affinity group may be provided with monetary or non-monetary (e.g., points) credits or funds, acknowledgement following a purchase, or recognition at the time of display of an available transaction to a loyalty program member or following a purchase by the member for earned values These techniques help brand providers lower their overall marketing, customer acquisition, or sales costs and enable consumers or businesses to attain a reward sooner than possible through individual or other forms of loyalty programs.
更多申请号: US14283768
申请日: 2014-05-21
公开(公告)号: US20150278846A1
公开(公告)日: 2015-10-01
发明人: Gilles Payette
There is described a method and system for creating a loyalty program involving a loyalty program provider that manages the loyalty program, a card issuer, cardholders, and participating or affiliated merchants. The loyalty program is adapted to help the loyalty card issuer to acquire and/or retain customers. A refund on purchases is provided to the cardholders by the participating merchants.
更多申请号: US11638963
申请日: 2006-12-14
公开(公告)号: US20070265916A1
公开(公告)日: 2007-11-15
发明人: Roger Robert Belanger; Thomas Bowen Clarke
A method for providing individual loyalty point programs for a plurality of print advertisers includes printing first advertising data with a first advertisement by a first print advertiser, the first advertising data identifying the first advertisement, the first advertising data capable of being scanned by a handheld device of a potential customer; and printing second advertising data with a second advertisement by a second print advertiser, the second advertising data identifying the second advertisement, the second advertising data capable of being scanned by the handheld device of the potential customer. The potential customer is provided with a first incentive to scan the first advertising data and a second incentive to scan the second advertising data and the first or second advertising data scanned by the potential customer is received at a central server and as a consequence credits a first or second loyalty point program, respectively, of the potential customer. The first loyalty point program provides loyalty points redeemable at the first print advertiser and the second loyalty point program loyalty points redeemable at the second print advertiser.
更多申请号: KR1020080119989
申请日: 2008-11-28
公开(公告)号: KR1020100061099A
公开(公告)日: 2010-06-07
发明人: 조정희; 박성수; 황주현; 변기호; 이희환; 임학재; 김웅열; 정훈
PURPOSE: A franchise loyalty service providing method using a connection unit is provided to enhance a reacting rate of the customers about the franchise loyalty service by recommending each loyalty franchise store according to personal card usage patterns. CONSTITUTION: A campaign in which a loyalty service offer is delivered by SMS is registered through a franchise loyalty program or a franchise loyalty web site that a franchise loyalty management system provides. An LBS server which is linked with the franchise loyalty management system sends the loyalty service offer through an SMS. A customer with a connection unit receives and saves the loyalty service offer. The customer receives the franchise loyalty service by performing payment at a loyalty franchise through the connection unit.
更多申请号: US15183620
申请日: 2016-06-15
公开(公告)号: US20160371799A1
公开(公告)日: 2016-12-22
发明人: Harold Roy Miller; Jonathan David Miller; L. James Valverde, JR.
A method for booking an itinerary using automatic consumption of loyalty reward points may commence with receiving loyalty point data associated with a customer. The loyalty point data may be associated with at least one loyalty program and loyalty reward points of the customer. The method may include receiving customer travel preferences and a request to schedule the itinerary using the loyalty reward points. Based on the loyalty point data, the at least one loyalty program may be accessed to determine an amount of the loyalty reward points and available loyalty reward offerings for the customer. The method may continue with searching for feasible itineraries for the customer based on the loyalty reward points, the available loyalty reward offerings, and the customer travel preferences. Upon selecting an itinerary from the feasible itineraries by the customer, the loyalty reward points may be consumed to book the selected itinerary.
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