A method for troubleshooting and resolving access point device uplink failures. The method includes detecting an unresponsive access point on a wired computer network. In addition, the method includes retrieving a record of peer access points to determine the peer access points for the unresponsive access point. Further, the method proceeds to sending a first request to a peer access point of the unresponsive access point to query the unresponsive access point for a response over a wireless network. In response to the query, the network management system sends a notification that the unresponsive access point has a cable malfunction if the unresponsive access point responds to the query. Furthermore, the method includes, in response to the query, sending a notification to the network management system to inform that the unresponsive access point has a power malfunction if the unresponsive access point fails to respond to the query.