Troubleshooting and resolving access point failures on computer networks

    公开(公告)号:US11405776B2

    公开(公告)日:2022-08-02

    申请号:US16176491

    申请日:2018-10-31

    Abstract: A method for troubleshooting and resolving access point device uplink failures. The method includes detecting an unresponsive access point on a wired computer network. In addition, the method includes retrieving a record of peer access points to determine the peer access points for the unresponsive access point. Further, the method proceeds to sending a first request to a peer access point of the unresponsive access point to query the unresponsive access point for a response over a wireless network. In response to the query, the network management system sends a notification that the unresponsive access point has a cable malfunction if the unresponsive access point responds to the query. Furthermore, the method includes, in response to the query, sending a notification to the network management system to inform that the unresponsive access point has a power malfunction if the unresponsive access point fails to respond to the query.

    Access point update
    4.
    发明授权

    公开(公告)号:US10925070B2

    公开(公告)日:2021-02-16

    申请号:US16261959

    申请日:2019-01-30

    Abstract: Systems and methods are provided for seamless and automatic upgrade of access points in a facility with minimal disruption, particularly, for important users of a network. The access points may be ranked, and the rankings may be aggregated to identify a sub-region of the facility with the lowest ranked access points. Various sub-sets of the access points in the identified sub-region can be updated separately so that spatial coverage by the other sub-sets maintains continuous access within the sub-region during the updates. Updates to later sub-sets and/or sub-regions can be performed contingent on the success of the earlier updates. In this way, updates can be verified on access points used by lower-priority users such as guest users of the network to avoid disruption of access to more important users such as executives or safety workers on the network.

    FORCED UPGRADE FOR AIRGAPPED NETWORK MANAGEMENT SYSTEM

    公开(公告)号:US20250124134A1

    公开(公告)日:2025-04-17

    申请号:US18409288

    申请日:2024-01-10

    Abstract: A forced upgrade technique for airgapped network management system (NMS) deployments utilizes a package upgrade record. The package upgrade record includes metadata about a target major version of a software package for the NMS deployment, and is generated by an update server that is airgapped from the NMS deployment. A control server of the NMS deployment determines whether the package upgrade record has been provided to the control server. Access to a user interface of the control server is denied in response to the package upgrade record not having been provided to the control server within an upgrade check window, while access to the user interface of the control server is permitted in response to the package upgrade record having been provided to the control server. Additionally, the NMS deployment may be forced to upgrade the software package to the target major.

    Forced upgrade for network management system

    公开(公告)号:US12113675B1

    公开(公告)日:2024-10-08

    申请号:US18341505

    申请日:2023-06-26

    CPC classification number: H04L41/0893 H04L41/082

    Abstract: In an example implementation consistent with the features disclosed herein, network management system deployments with a large operational footprint are given a longer grace period before they are forced to upgrade than network management system deployments with a small operational footprint. Criticality scores for the network management system deployments are calculated based on the operational footprints of the network management system deployments. The network management system deployments are grouped into criticality groups based on the criticality scores for the network management system deployments. The network management system deployments are forced to upgrade within timelines that are based on the criticality groups in which the network management system deployments are grouped.

    ACCESS POINT UPDATE
    7.
    发明申请

    公开(公告)号:US20210160885A1

    公开(公告)日:2021-05-27

    申请号:US17164952

    申请日:2021-02-02

    Abstract: Systems and methods are provided for seamless and automatic upgrade of access points in a facility with minimal disruption, particularly, for important users of a network. The access points may be ranked, and the rankings may be aggregated to identify a sub-region of the facility with the lowest ranked access points. Various sub-sets of the access points in the identified sub-region can be updated separately so that spatial coverage by the other sub-sets maintains continuous access within the sub-region during the updates. Updates to later sub-sets and/or sub-regions can be performed contingent on the success of the earlier updates. In this way, updates can be verified on access points used by lower-priority users such as guest users of the network to avoid disruption of access to more important users such as executives or safety workers on the network.

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