Invention Application
US20170034358A1 METHOD AND SYSTEM FOR PROCESSING INTERACTIVE VOICE RESPONSE INPUT IN A CALL SETUP MESSAGE
审中-公开
用于在呼叫建立消息中处理交互式语音响应输入的方法和系统
- Patent Title: METHOD AND SYSTEM FOR PROCESSING INTERACTIVE VOICE RESPONSE INPUT IN A CALL SETUP MESSAGE
- Patent Title (中): 用于在呼叫建立消息中处理交互式语音响应输入的方法和系统
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Application No.: US14810687Application Date: 2015-07-28
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Publication No.: US20170034358A1Publication Date: 2017-02-02
- Inventor: Itay Bianco , Brian Pante , Yuval Golan
- Applicant: VONAGE NETWORK LLC
- Main IPC: H04M7/00
- IPC: H04M7/00 ; H04L29/06 ; H04M3/493

Abstract:
A method and apparatus for processing IVR input in a call setup message are provided herein. The method includes receiving at an IVR system a call setup message including information associated with one or more data fields; parsing the information included in the call setup message; and directing the call based on the information included in the call setup message.
Public/Granted literature
- US10863034B2 Method and system for processing interactive voice response input in a call setup message Public/Granted day:2020-12-08
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