Invention Application
US20170034358A1 METHOD AND SYSTEM FOR PROCESSING INTERACTIVE VOICE RESPONSE INPUT IN A CALL SETUP MESSAGE 审中-公开
用于在呼叫建立消息中处理交互式语音响应输入的方法和系统

  • Patent Title: METHOD AND SYSTEM FOR PROCESSING INTERACTIVE VOICE RESPONSE INPUT IN A CALL SETUP MESSAGE
  • Patent Title (中): 用于在呼叫建立消息中处理交互式语音响应输入的方法和系统
  • Application No.: US14810687
    Application Date: 2015-07-28
  • Publication No.: US20170034358A1
    Publication Date: 2017-02-02
  • Inventor: Itay BiancoBrian PanteYuval Golan
  • Applicant: VONAGE NETWORK LLC
  • Main IPC: H04M7/00
  • IPC: H04M7/00 H04L29/06 H04M3/493
METHOD AND SYSTEM FOR PROCESSING INTERACTIVE VOICE RESPONSE INPUT IN A CALL SETUP MESSAGE
Abstract:
A method and apparatus for processing IVR input in a call setup message are provided herein. The method includes receiving at an IVR system a call setup message including information associated with one or more data fields; parsing the information included in the call setup message; and directing the call based on the information included in the call setup message.
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