Abstract:
Methods and systems for determining availability of a user based on mobile device status are provided herein. In some embodiments, a method for determining availability of a user based on mobile device status may include receiving, at a first device, an instruction to check a status of a second device; transmitting a status request from the first device to the second device; and receiving, responsive to the status request, a message from the second device indicating a telephony status of the second device.
Abstract:
Systems and methods for aiding communication terminal users in the management of incoming call and/or message arrival notifications. In an embodiment, a method comprises receiving a notification associated with an invitation to establish a communication session between a communication originator and an intended recipient or to the availability, for retrieval and/or access, of a voice, text, or e-mail message. The notification is processed based on a passively derived classification or score assigned to the communication originator. A passively derived classification or score is one which does not depend upon the recipient of any prior communication to identify and/or characterize the originator of the prior communication. In some embodiments, delivery of a message and/or an invitation to communicate is automatically blocked or accepted based on the classification. In other embodiments, an enhanced notification is generated and forwarded to a communication terminal associated with the intended recipient.
Abstract:
A method and apparatus for processing IVR input in a call setup message are provided herein. The method includes receiving at an IVR system a call setup message including information associated with one or more data fields; parsing the information included in the call setup message; and directing the call based on the information included in the call setup message.