公开(公告)号：US20170034358A1

公开(公告)日：2017-02-02

申请号：US14810687

申请日：2015-07-28

Applicant: VONAGE NETWORK LLC

Inventor： Itay Bianco ,  Brian Pante ,  Yuval Golan

IPC: H04M7/00 ,  H04L29/06 ,  H04M3/493

CPC classification number: H04M7/0036 ,  H04L65/1006 ,  H04L65/1069 ,  H04L65/403 ,  H04M3/4935 ,  H04M3/4936

Abstract: A method and apparatus for processing IVR input in a call setup message are provided herein. The method includes receiving at an IVR system a call setup message including information associated with one or more data fields; parsing the information included in the call setup message; and directing the call based on the information included in the call setup message.

Abstract translation: 本文提供了一种在呼叫建立消息中处理IVR输入的方法和装置。 该方法包括在IVR系统处接收包括与一个或多个数据字段相关联的信息的呼叫建立消息; 解析包含在呼叫建立消息中的信息; 以及基于呼叫建立消息中包括的信息来引导呼叫。