发明授权
- 专利标题: System for accessing data via voice
- 专利标题(中): 通过语音访问数据的系统
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申请号: US10039037申请日: 2002-01-04
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公开(公告)号: US07194069B1公开(公告)日: 2007-03-20
- 发明人: Shannon Jones , Richard Gorman , Jesse Ambrose , Joseph Harb , Chris Haven
- 申请人: Shannon Jones , Richard Gorman , Jesse Ambrose , Joseph Harb , Chris Haven
- 申请人地址: US CA San Mateo
- 专利权人: Siebel Systems, Inc.
- 当前专利权人: Siebel Systems, Inc.
- 当前专利权人地址: US CA San Mateo
- 代理机构: Campbell Stephenson Ascolese LLP
- 主分类号: H04M1/64
- IPC分类号: H04M1/64
摘要:
A system for providing access to data via a voice interface. In one embodiment, the system includes a voice recognition unit and a speech processing server that work together to enable users to interact with the system using voice commands guided by navigation context sensitive voice prompts, and provide user-requested data in a verbalized format back to the users. Digitized voice waveform data are processed to determine the voice commands of the user. The system also uses a “grammar” that enables users to retrieve data using intuitive natural language speech queries. In response to such a query, a corresponding data query is generated by the system to retrieve one or more data sets corresponding to the query. The user is then enabled to browse the data that are returned through voice command navigation, wherein the system “reads” the data back to the user using text-to-speech (TTS) conversion and system prompts.
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