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1.发明授权
公开(公告)号：EP1093282B1
公开(公告)日：2010-04-28
申请号：EP00308980.2
申请日：2000-10-12
CPC分类号： H04M7/1285 , H04M3/367 , H04M2203/205
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2.发明授权
公开(公告)号：EP0963093B1
公开(公告)日：2006-03-29
申请号：EP99109611.6
申请日：1999-05-14
发明人： Shaffer, Shmuel , Beyda, William
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3.发明授权Method and apparatus for providing a minimum acceptable quality of service for a voice conversation over a data network 有权用于在数据网络用于语音呼叫提供服务的最小可接受的质量的方法和装置
公开(公告)号：EP0966175B1
公开(公告)日：2012-01-18
申请号：EP99110161.9
申请日：1999-05-25
发明人： Shaffer, Shmuel , Beyda, William
CPC分类号： H04Q11/0421 , H04M7/006 , H04Q2213/13034 , H04Q2213/13103 , H04Q2213/13106 , H04Q2213/13166 , H04Q2213/13174 , H04Q2213/13204 , H04Q2213/1329 , H04Q2213/13352 , H04Q2213/13389
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公开(公告)号：EP1117232A3
公开(公告)日：2010-11-10
申请号：EP01300181.3
申请日：2001-01-10
发明人： Shaffer, Shmuel , Beyda, William J.
CPC分类号： H04M1/2473 , G06F11/0742 , G06F11/0748 , G06F11/0769 , H04M1/24 , H04M7/0084
摘要： A system and method for telephone trouble reporting is provided. One aspect of the present invention is a context-sensitive graphical user interface (GUI). The GUI allows a user to select a trouble reporting option at various stages of a telephone call in a telephony-over-LAN system. Thus, a series of menus listing potential call difficulties are provided in the interface of the digital or IP phone or telephony-enabled computer to the user during the telephone call. Selecting one of the options allows the user to report the problem to the server or other central switch.
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公开(公告)号：EP0984593B1
公开(公告)日：2008-09-10
申请号：EP99114746.3
申请日：1999-07-28
发明人： Shaffer, Shmuel , Beyda, William
CPC分类号： G06Q10/107 , H04L29/06 , H04L29/06027 , H04L51/00 , H04M3/5307
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公开(公告)号：EP0907280B1
公开(公告)日：2005-12-07
申请号：EP98118543.2
申请日：1998-10-01
发明人： Shaffer, Shmuel , Beyda, William J.
CPC分类号： H04M7/0057 , H04M7/006 , H04M7/009 , H04M15/8044 , H04M2215/0176 , H04M2215/42 , H04M2215/745 , H04Q3/66 , H04Q2213/13138 , H04Q2213/13141 , H04Q2213/13166 , H04Q2213/13196 , H04Q2213/13204 , H04Q2213/1322 , H04Q2213/13337 , H04Q2213/13389
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公开(公告)号：EP1059779A3
公开(公告)日：2009-03-18
申请号：EP00303821.3
申请日：2000-05-08
IPC分类号： H04L12/58
摘要： An e-mail registration system, preferably with aliases, is provided. According to one embodiment, users may register an e-mail address and a password in a database 250 at an alias relay server 102. Then, when a third party attempts to reply to the registered user, the third party will be presented with a sign on screen. Only if the sender is himself or herself a registered user will e-mail be allowed to be sent directly. To ensure that spammers do not abuse the registration system, only a limited number of e-mails may be allowed to be sent by registered users per day. Also, in order to register, a credit card number or other affirmative identification may need to be provided.
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公开(公告)号：EP1039734B1
公开(公告)日：2008-04-09
申请号：EP00301582.3
申请日：2000-02-28
发明人： Shaffer, Shmuel , Beyda, William
CPC分类号： H04L65/403 , H04M3/567 , H04M7/006
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9.发明授权Apparatus and method for telephony feature access and gatekeeper policy interaction on combined ToL/PBX system 有权装置和方法用于在TOL / PBX系统的电话功能的访问和看门人的相互作用的方法
公开(公告)号：EP1001595B1
公开(公告)日：2007-11-07
申请号：EP99117181.0
申请日：1999-09-01
CPC分类号： H04M3/42314 , H04M7/1275
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10.发明授权Apparatus and method for improving the user interface of integrated voice response systems 有权以改善的装置和方法用于Benutzerschnitstelle集成语音应答系统
公开(公告)号：EP0973314B1
公开(公告)日：2006-12-06
申请号：EP99111415.8
申请日：1999-06-11
发明人： Beyda, William , Shaffer, Shmuel
CPC分类号： H04M3/53333 , H04M3/36 , H04M3/42059 , H04M3/42093 , H04M3/493 , H04M3/4936 , H04M3/533 , H04M3/5335 , H04M3/53358 , H04M2201/40 , H04M2201/60 , H04M2203/254 , H04M2203/301 , H04M2203/303 , H04M2203/355 , H04M2242/22 , H04Q3/72
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