公开(公告)号：EP1011252A3

公开(公告)日：2003-08-20

申请号：EP99120181.5

申请日：1999-10-09

申请人： Siemens Information and Communication Networks Inc.

发明人： Shaffer, Shmuel ,  Beyda, William J.

IPC分类号： H04M3/42 ,  H04M3/54

CPC分类号： H04M3/42 ,  H04M3/533 ,  H04M3/5335 ,  H04M3/54 ,  H04M3/56 ,  H04M3/58 ,  H04M7/006 ,  H04M2203/2033

摘要： A method and an apparatus for protecting call privacy allow a calling party to control the privacy of a telephone call by selecting (84) among a group of privacy options that represent varying degrees of privacy and enforcing (92) the selected privacy options during the call. The privacy options selected for the call limit the ability of a called party to manipulate the call. For example, the privacy options may prevent the called party from forwarding the call, transferring the call, conferencing the call, and/or listening to the call via a hands-free speakerphone. In an additional aspect of the invention, the selected privacy options are transferred (94) to any voicemail messages that are generated as a result of the call made by the calling party. The preferred call privacy system is implemented in a packet-based network (40) that carries voice and data.

摘要翻译： 一种用于保护通话隐私的方法和设备允许主叫方通过在表示不同隐私程度的一组隐私选项（84）中选择（84）并且在通话期间实施（92）所选隐私选项来控制电话通话的隐私 。 为呼叫选择的隐私选项限制了被叫方操纵呼叫的能力。 例如，隐私选项可以防止被叫方转发呼叫，转移呼叫，召开电话会议和/或通过免提扬声器收听呼叫。 在本发明的另一方面，所选择的隐私选项被传送（94）为由于主叫方所进行的呼叫而产生的任何语音邮件消息。 优选的呼叫隐私系统在携带语音和数据的基于分组的网络（40）中实现。

公开(公告)号：EP0921670A3

公开(公告)日：2003-06-18

申请号：EP98122857.0

申请日：1998-12-01

申请人： Siemens Information and Communication Networks, Inc.

发明人： Shaffer, Shmuel ,  Beyda, William J.

IPC分类号： H04M3/42 ,  G06F17/60

CPC分类号： H04M3/5307 ,  G06Q10/109 ,  H04L51/00 ,  H04M3/432

摘要： A system and method enabling a user to remotely access an electronic calendar (62) using a telephone network (32) is provided. The system (22) includes the electronic calendar (62) for storing one or more schedules and a scheduler (60) for accessing the schedules as a function of input signals received over the telephone network (32). Each schedule contains future appointments and events for either daily, weekly or other data interval periods. The scheduler (60) enables selective retrieval and display of the appointments and events for any selected time period. The system is coupled to interfaces (24-30) allowing the schedule information to be transmitted as audio information, video information, or e-mail information. The scheduler (60) can compare the schedules to one another to automatically generate common meeting times. The common meeting time can then be transmitted to the various attendees using e-mail, audible instructions or voice mail.

摘要翻译： 提供了一种使得用户能够使用电话网络（32）远程访问电子日历（62）的系统和方法。 系统（22）包括用于存储一个或多个时间表的电子日历（62）和用于根据通过电话网络（32）接收的输入信号来访问时间表的调度器（60）。 每个时间表包含日后，每周或其他数据间隔期间的未来约会和事件。 调度器（60）使得能够选择性地检索和显示任何所选时间段的约会和事件。 该系统耦合到允许作为音频信息，视频信息或电子邮件信息发送时间表信息的接口（24-30）。 调度器（60）可以将时间表彼此进行比较，以自动生成公共会议时间。 然后可以使用电子邮件，可听见的指令或语音邮件将常见的会议时间传送给各种与会者。

公开(公告)号：EP0859353B1

公开(公告)日：2003-06-18

申请号：EP98101792.4

申请日：1998-02-03

申请人： Siemens Information and Communication Networks, Inc.

发明人： Shaffer, Shmuel ,  Lai, Daniel ,  Beyda, William Joseph

IPC分类号： G10L11/02

CPC分类号： G10L25/87 ,  G10L19/005

公开(公告)号：EP0982915A3

公开(公告)日：2003-06-04

申请号：EP99112089.0

申请日：1999-06-23

申请人： Siemens Information and Communication Networks Inc.

发明人： Shaffer, Shmuel ,  Beyda, William

IPC分类号： H04M3/50 ,  H04M3/523

CPC分类号： H04M3/523

摘要： A system for providing automatic call distribution and training is provided. This system includes agents capable of answering incoming telephone calls. In the preferred embodiment, a queue handler processes the incoming telephone calls to an automatic call distribution system. A monitoring means, such as a server, is used to monitor the queue. It can also monitor agent activities. A contacting means, such as a computer, is used for connecting the agents to the incoming calls. The contacting means also provides training to the agent. Thus, the agents are automatically provided with training based on the queue activity.

公开(公告)号：EP0963093A3

公开(公告)日：2002-12-18

申请号：EP99109611.6

申请日：1999-05-14

申请人： Siemens Information and Communication Networks, Inc.

发明人： Shaffer, Shmuel ,  Beyda, William

IPC分类号： H04M3/42 ,  H04M3/00 ,  H04M7/12 ,  H04M3/48

CPC分类号： H04M3/48 ,  H04M7/12

摘要： A notification method for providing camp-on capability includes utilizing device-to-device signal exchanges via a data network. As a result, the camp-on capability may be enabled at a called communication device by means of a signal sent from a calling communication device. In the preferred embodiment, the data network is the global communications network referred to as the Internet, but this is not critical. As a response to the determination that the called communication device, such as the telephone, is in an unavailable condition, a first notification signal is transmitted from a calling communication device to the unavailable called device. The first notification signal may be an application program that is automatically executed at the called device. Alternatively, the first notification signal may be a special protocol element that triggers execution of a camp-on program stored at the called device. The first notification signal includes the network address of the calling device. When the executed program determines that the called communication device is available to receive an incoming call, a second notification signal is transmitted to the original calling device. In response, the original calling device reinitiates the process of establishing connectivity with the called device.

公开(公告)号：EP0892540A3

公开(公告)日：2002-10-02

申请号：EP98113268.1

申请日：1998-07-16

申请人： Siemens Information and Communication Networks Inc.

发明人： Shaffer, Shmuel ,  Beyda, William J.

IPC分类号： H04M3/50 ,  H04M3/42 ,  H04M3/533

CPC分类号： H04M3/53325

摘要： A method and system (18) for processing user-level messages, such as voicemail messages, among messaging systems (12 and 14) within a network includes enabling inter-system transmissions of identifications of the physical locations in memory space (52) for the mailboxes (54) in which the contents of the user-level messages are directed. Each mailbox in a particular system is uniquely associated with a user and with a physical location in memory space at the system. The physical locations of the mailboxes are identified (58) to remote systems within the network, so that the user-level messages may be accompanied by system-level messages that identify the appropriate physical locations. Thus, a receiving system may determine (68) the physical location of an intended mailbox without performing a database search. In the preferred embodiment, each system-level message also includes the mailbox number, so that the receiving station may verify (72) the physical location by matching the identified mailbox number with the actual mailbox number. If the mailbox numbers do not match or if there is no identification of the physical location within the system-level message, the receiving system performs a search (70) of the available mailboxes to determine the appropriate mailbox for storing (74) the user-level message.

公开(公告)号：EP1093282A2

公开(公告)日：2001-04-18

申请号：EP00308980.2

申请日：2000-10-12

申请人： Siemens Information and Communication Networks Inc.

发明人： Beyda, William Joseph ,  Shaffer, Shmuel

IPC分类号： H04M7/00 ,  H04L12/64

CPC分类号： H04M7/1285 ,  H04M3/367 ,  H04M2203/205

摘要： A system and method for a gatekeeper (108) are provided to multicast commands to all gateways (106) in the system. The gateways (106) listen for one of their peer gateways (106) to accept. If one accepts, then the other gateways ignore the pending call request. The gatekeeper (108) making the request can specify an order in which the gateways (106) are to respond to its request. The order may be based on a variety of factors, such as number of calls presently being handled by a particular gateway (106) or cost of calls. Further, the gateways (106) may be provided with timers to process a call request in the requested order if a gateway (106) earlier in the queue fails to respond.

摘要翻译： 提供了一种用于关守（108）的系统和方法以将命令组播到系统中的所有网关（106）。 网关（106）监听其对等网关（106）中的一个接受。 如果接受，则其他网关将忽略挂起的呼叫请求。 进行请求的网守（108）可以指定网关（106）响应其请求的顺序。 该命令可以基于各种因素，例如当前由特定网关（106）处理的呼叫的数量或呼叫成本。 此外，如果队列中较早的网关（106）不能响应，则网关（106）可以被设置有定时器，以处理所请求的顺序的呼叫请求。

公开(公告)号：EP1077565A1

公开(公告)日：2001-02-21

申请号：EP00307019.0

申请日：2000-08-16

申请人： Siemens Information and Communication Networks Inc.

发明人： Shaffer, Shmuel ,  Beyda, William Joseph

IPC分类号： H04M3/56 ,  H04Q7/30

CPC分类号： H04M3/567 ,  H04M3/56 ,  H04W88/181

摘要： A multipoint control unit (104) is provided which allows for dynamic codec selection. According to one embodiment, the MCU (104) causes endpoints (102, 106) to renegotiate their codec selections if a most-commonly available codec is not being used, upon entry of new parties to a teleconference. Alternatively, the codec renegotiation may be performed each time a user speaks, to optimize for maximum transmission quality or for minimizing transcoding.

摘要翻译： 提供了允许动态编解码器选择的多点控制单元（104）。 根据一个实施例，当新方进入电话会议时，MCU（104）使端点（102,106）重新协商其编解码器选择，如果最常用的编解码器不被使用。 或者，可以在每次用户说话时执行编解码器重新协商，以优化最大传输质量或最小化转码。

公开(公告)号：EP1056256A2

公开(公告)日：2000-11-29

申请号：EP00304494.8

申请日：2000-05-26

申请人： Siemens Information and Communication Networks, Inc. ,  Radvision Ltd

发明人： Shaffer, Shmuel ,  Shalev, Uzi ,  Ruppin, Naomi Frid ,  Beyda, William J.

IPC分类号： H04L29/06

CPC分类号： H04L65/1009 ,  H04L29/06027 ,  H04L65/1043 ,  H04L65/607 ,  H04M3/08 ,  H04M3/12 ,  H04M7/006 ,  H04Q3/0045

摘要： An H.323 client terminal (102) according to an embodiment of the invention employs primary and secondary H.323 control units or state machines (110a, 110b). The primary control unit (110a) sends signaling messages to a primary gatekeeper (108a) and triggers the secondary control unit (110b) to send a message with an appropriate correlation identifier to a secondary gatekeeper (108b). The primary control unit (110a) establishes a call per standard H.323 protocols. The secondary control unit (110b) also establishes a call via a secondary gatekeeper (108b). However, no media channels are established for this back up call. As the secondary control unit (110b) receives signaling from the secondary gatekeeper (108b), it checks the status of the call with the primary control unit (110a). If the call signaling on the primary control unit (110a) is proceeding normally, no further action is taken. If the call signaling with the primary gatekeeper (108a) fails, the secondary control unit (110b) takes over communication.

摘要翻译： 根据本发明实施例的H.323客户终端（102）采用主H.323控制单元或状态机（110a，110b）。 主控制单元（110a）向初级网守（108a）发送信令消息，并且触发辅助控制单元（110b）向具有辅助网守（108b）的消息发送具有适当的相关标识符的消息。 主控制单元（110a）根据标准H.323协议建立呼叫。 次级控制单元（110b）还通过辅助网守（108b）建立呼叫。 但是，此备份呼叫没有建立媒体频道。 当辅助控制单元（110b）接收来自辅助网守（108b）的信令时，它利用主控制单元（110a）来检查呼叫的状态。 如果主控制单元（110a）上的呼叫信令正常进行，则不采取进一步的动作。 如果与主网守（108a）的呼叫信令失败，则次级控制单元（110b）接管通信。

公开(公告)号：EP1024637A1

公开(公告)日：2000-08-02

申请号：EP00300466.0

申请日：2000-01-21

申请人： Siemens Information and Communication Networks Inc.

发明人： Shaffer, Shmuel ,  Beyda, William J. ,  Wrede, Uwe

IPC分类号： H04L29/06 ,  H04L12/64

CPC分类号： H04L65/1083 ,  H04L1/0014 ,  H04L1/0025 ,  H04L5/1438 ,  H04L29/06 ,  H04L29/06027 ,  H04L47/10 ,  H04L47/2416 ,  H04L47/263 ,  H04L65/1009 ,  H04L65/80 ,  H04L67/14 ,  H04L67/303 ,  H04L67/325 ,  H04L69/18 ,  H04L69/24 ,  H04L69/329 ,  H04M7/006 ,  H04M7/126

摘要： A bandwidth adjustment server, BWAS 109 is provided which monitors system bandwidth usage, sends requests to terminals 102A, 102B and/or 106, to identify their coding capabilities, and directs each of the terminals to adjust their coding algorithms based on system bandwidth usage. If system bandwidth usage is high, the BWAS 109 requires the terminals to employ a less bandwidth intensive coding algorithm; similarly, when system bandwidth usage is low, the BWAS 109 will allow the terminals to employ higher bandwidth use coding algorithms.

摘要翻译： 提供带宽调整服务器BWAS 109，其监视系统带宽使用情况，向终端102A，102B和/或106发送请求以识别其编码能力，并且引导每个终端基于系统带宽使用来调整其编码算法。 如果系统带宽使用率较高，则BWAS 109要求终端采用较少带宽密度的编码算法; 类似地，当系统带宽使用量低时，BWAS 109将允许终端采用更高带宽的使用编码算法。