公开(公告)号：EP0981237B1

公开(公告)日：2005-06-22

申请号：EP99112086.6

申请日：1999-06-23

申请人： Siemens Information and Communication Networks, Inc.

发明人： Shaffer, Shmuel ,  Beyda, William ,  Skrzynski, Mark ,  Gheorghiu, Florin M.

IPC分类号： H04M3/50 ,  H04M3/51 ,  H04M3/22

CPC分类号： H04M3/2281 ,  H04M3/51 ,  H04M3/5175 ,  H04M2201/40

公开(公告)号：EP0892540B1

公开(公告)日：2004-09-15

申请号：EP98113268.1

申请日：1998-07-16

申请人： Siemens Information and Communication Networks Inc.

发明人： Shaffer, Shmuel ,  Beyda, William J.

IPC分类号： H04M3/50 ,  H04M3/42 ,  H04M3/533

CPC分类号： H04M3/53325

公开(公告)号：EP0984558A3

公开(公告)日：2003-11-26

申请号：EP99114594.7

申请日：1999-07-26

申请人： Siemens Information and Communication Networks Inc.

发明人： Shaffer, Shmuel ,  Beyda, William

IPC分类号： H03M7/46 ,  G06F17/30

CPC分类号： G06F17/30017

摘要： The present invention relates to a system and method for automatic synchronization in multimedia presentations. According to an embodiment of the present invention, when a data stream is compressed, delay which would normally be compressed out is replaced by a delay token which indicates a length of time of the delay. When a data stream is decompressed and presented, the delay tokens may either be used or ignored. In particular, when data streams are presented together in a multimedia presentation the delay tokens may be used to synchronize the various data streams of the multimedia presentation. Otherwise, when data streams are presented alone without the other data streams of a multimedia presentation or are not part of a multimedia presentation, the delay tokens may be ignored. In such cases when the delay token is ignored, any data stream delay is simply skipped since there is no need to synchronize with other data streams.

公开(公告)号：EP0966175A3

公开(公告)日：2003-09-17

申请号：EP99110161.9

申请日：1999-05-25

申请人： Siemens Information and Communication Networks, Inc.

发明人： Shaffer, Shmuel ,  Beyda, William

IPC分类号： H04Q11/04 ,  H04L29/06 ,  H04L12/64

CPC分类号： H04Q11/0421 ,  H04M7/006 ,  H04Q2213/13034 ,  H04Q2213/13103 ,  H04Q2213/13106 ,  H04Q2213/13166 ,  H04Q2213/13174 ,  H04Q2213/13204 ,  H04Q2213/1329 ,  H04Q2213/13352 ,  H04Q2213/13389

摘要： A method and apparatus for transmitting delay-sensitive data over a packet-based network involve converting the delay-sensitive data into two versions for transfer through the network with one version of the data being used to supplement the other version of the data in the event that packets are delayed or lost. In a preferred embodiment, real time voice conversation data is compressed using two different compression algorithms, where one version is more highly compressed and of a lower quality than the other. The highly compressed data is sent before corresponding packets from the less compressed data and the highly compressed packets are buffered at the receiving device to be utilized to regenerate any data segments from the less compressed packets that are lost or delayed during transmission. Sending dual versions of the same data allows the lower quality voice segment to be used as a backup in places where the high quality voice segments are lost.

公开(公告)号：EP0951165A3

公开(公告)日：2003-07-30

申请号：EP99107003.8

申请日：1999-04-09

申请人： Siemens Information and Communication Networks Inc.

发明人： Beyda, William J. ,  Shaffer, Shmuel

IPC分类号： H04M3/50 ,  H04M7/12 ,  H04L12/58 ,  H04M3/53 ,  H04M3/533

CPC分类号： H04M3/5307 ,  H04L51/00 ,  H04L51/066 ,  H04L51/36 ,  H04M3/487 ,  H04M7/12 ,  H04M2201/60

摘要： A system (100) that employs media "blending" to notify a multi-media user of the use of one or more default configurations and provides an opportunity to record or reconfigure the item for the future. In particular, a system (100) according to the present invention monitors usage of a default or other predetermined setting and provides a message to the user indicative of its usage. Once the user has been notified of the usage, the user is given the option of reconfiguring from the default setting.

摘要翻译： 使用媒体“混合”通知多媒体用户使用一个或多个默认配置的系统（100），并提供记录或重新配置未来的项目的机会。 具体地，根据本发明的系统（100）监视默认或其他预定设置的使用，并向用户提供指示其使用的消息。 一旦用户被通知使用，用户就可以从默认设置中选择重新配置。

公开(公告)号：EP1043894A3

公开(公告)日：2003-06-04

申请号：EP00302272.0

申请日：2000-03-21

申请人： Siemens Information and Communication Networks Inc.

发明人： Beyda, William ,  Shaffer, Shmuel

IPC分类号： H04N7/15

CPC分类号： H04L12/1822 ,  H04N7/15

摘要： A conferencing server 22 and methods for use with a video conferencing system 20 for multimedia collaborative conferencing. The conferencing server 22 includes at least two data ports 69 and at least two video graphics input ports 67 , each pair of data and video graphics input ports for connecting to one of at least two computers 72 belonging to a participant located in a local video conference room. The conferencing server 22 also includes a video graphics output port 77 for connecting to a local input port 40 of the video conferencing system 22 . The conferencing server 22 includes a control unit 50 that is selectively programmed to couple a first of the at least two video graphics input ports 67 to the video graphics output port 77 for allowing the transfer of information from the computer connected to the first of the at least two video graphics input ports to the video conferencing system 20 . In some specific embodiments, the video graphics input and output ports are SVGA input and output ports.

公开(公告)号：EP1043880A3

公开(公告)日：2003-05-02

申请号：EP00302270.4

申请日：2000-03-21

申请人： Siemens Information and Communication Networks Inc.

发明人： Shaffer, Shmuel ,  Beyda, William J.

IPC分类号： H04M3/56

CPC分类号： H04M3/562 ,  H04M3/56 ,  H04M3/567 ,  H04M7/006

摘要： Methods, apparatus and computer system for efficiently utilizing a conference bridge capacity in order to support a multipoint conference call are described. Each conference bridge 212 within multiple communication groups 202a-n determines which local communication unit 206-210 is a dominant local communication unit, quantizes that dominant local communication unit's signal, and transmits the quantized signal of the dominant local communication unit via signalling channels to the other conference bridges. Each conference bridge 212 then compares the various quantized signals of the various dominant local communication units to determine an overall dominant communication unit of the multipoint conference. Then the signal of the overall dominant communication unit is then transmitted to all communication units 206-210 participating in the conference call in various ways for different embodiments of the invention.

公开(公告)号：EP1011255A3

公开(公告)日：2003-04-16

申请号：EP99309681.7

申请日：1999-12-02

申请人： Siemens Information and Communication Networks Inc.

发明人： Shaffer, Shmuel ,  Beyda, William

IPC分类号： H04M3/523

CPC分类号： H04M3/36 ,  H04M3/2209 ,  H04M3/367 ,  H04M3/5232 ,  H04M7/006 ,  H04M15/00

摘要： A system and a method for managing incoming calls within a call queue may include a network bandwidth monitor (18) for monitoring network bandwidth availability on a call center and a queue call rate monitor (21) for determining a total of all call charge rates associated with the calls. A queue manager (12) determines the order of advancement of the calls within the queue. If the network bandwidth monitor determines that network bandwidth availability is below a predetermined threshold, high network bandwidth calls are preferentially advanced to free up additional network bandwidth. Calls with high charge rates are preferentially advanced if the total call charge rate in the queue exceeds a predetermined maximum threshold. If the maximum total call charge rate threshold is exceeded and the network bandwidth availability level is below the minimum threshold, a relative priority for maintaining network bandwidth availability and reducing total call charge rates will determine the order of call advancement. In a preferred embodiment, a router resource monitor (19) determines whether router resource availability is above a minimum threshold level. Different priority sets (76, 84, 92, 100, 108, 116, 124 and 126) are configured for each combination of a low network bandwidth availability state, a low router resource availability state, and/or a high total call charge rate state. Call advancement within the queue is at least partially determined by the priority sets.

公开(公告)号：EP0974917A3

公开(公告)日：2003-02-12

申请号：EP99110405.0

申请日：1999-05-28

申请人： Siemens Information and Communication Networks Inc.

发明人： Beyda, William ,  Shaffer, Shmuel ,  Bonomo, Paul

IPC分类号： G06F17/60

CPC分类号： H04L51/08 ,  G06Q10/107 ,  H04L51/063 ,  H04L51/12 ,  H04L51/14 ,  H04L51/22 ,  Y10S707/99931

摘要： A method and system provide user management of electronic message transmissions between servers and client devices, particularly transmissions of files attached to electronic messages. The method and system operate to transfer selected attached files to and from a client device. When accessing electronic messages with attached files stored at a server by a user, the attached files that satisfy a prescribed requirement are automatically downloaded from the server to the client device utilized by the user. The prescribed requirement may include maximum file size and download time, and approved list of file formats and senders. Preferably, the prescribed requirement is entered into the client device by the user. The prescribed requirement can vary depending upon the personal preference of the user. When forwarding received electronic messages with attached files, only the attached files that have been modified are uploaded from the client device to the server.

公开(公告)号：EP0973314A3

公开(公告)日：2002-12-18

申请号：EP99111415.8

申请日：1999-06-11

申请人： Siemens Information and Communication Networks Inc.

发明人： Beyda, William ,  Shaffer, Shmuel

IPC分类号： H04M3/50 ,  H04M3/493

CPC分类号： H04M3/53333 ,  H04M3/36 ,  H04M3/42059 ,  H04M3/42093 ,  H04M3/493 ,  H04M3/4936 ,  H04M3/533 ,  H04M3/5335 ,  H04M3/53358 ,  H04M2201/40 ,  H04M2201/60 ,  H04M2203/254 ,  H04M2203/301 ,  H04M2203/303 ,  H04M2203/355 ,  H04M2242/22 ,  H04Q3/72

摘要： An improved prompting system for accessing specified functions in an interactive voice response (IVR) system. The IVR system (101) presents a plurality of prompts to callers. The prompts are typically presented in a predetermined order. However, the IVR system (101) improves the presentation by adjusting the presentation order based on a caller pattern of prompt selection. By monitoring incoming calls to determine what prompts are most frequently selected, the IVR system (101) can tailor the presentation order to the needs of individual users. The IVR system (101) can monitor either the selections made by all users or those made by a particular individual user over a configurable time period to establish the pattern of prompt selection.