Database update in a communication assistance system
    36.
    发明公开
    Database update in a communication assistance system 有权
    Datenbank-Aktualisierung in einemKommunikationsunterstützungssystem

    公开(公告)号:EP1804476A1

    公开(公告)日:2007-07-04

    申请号:EP07105016.5

    申请日:2001-01-24

    IPC分类号: H04M3/493

    摘要: A communication assistance system (2) is provided for accessing information corresponding to a plurality of subscribers (6). This system is comprised of a telephone switch (12) for receiving calls from a plurality of requesters (4), a call center (16) for routing each of said received calls to an operator terminal (20), and a first database (18) configured to store said information corresponding to each of said subscribers (6). The system (2) provides: a dynamically controlled closing prompt; an interface feature allowing subscribers (6) to update their own information; a dial string translator for identifying service provider of the requester (4); a billing database (14) for transferring call charges of the subscriber (6) to the requester (4); a processor to notify subscribers (6) to update their information; the ability to store license plate numbers of the subscribers (6); a masking feature that allows system (2) to connect requester (4) to subscriber (6) without revealing subscriber's (6) mobile telephone number; a searchable database of subscriber (6) information based on particular information found in the subscriber (6) listing; a feature for least cost routing information for connecting requesters (4) and subscribers (6); a web based assistance feature allowing requester (4) to retrieve an access number associated with a subscriber (6) listing; and a rate plan identification ability for each subscriber (6).

    摘要翻译: 提供通信辅助系统(2)用于访问对应于多个订户(6)的信息。 该系统包括用于从多个请求者(4)接收呼叫的电话交换机(12),用于将每个所述接收的呼叫路由到操作员终端(20)的呼叫中心(16)和第一数据库(18) ),被配置为存储对应于每个所述订户(6)的所述信息。 系统(2)提供:动态控制关闭提示; 允许订户(6)更新自己的信息的接口特征; 用于识别请求者(4)的服务提供商的拨号字符串转换器; 用于将所述订户(6)的呼叫费用转移到所述请求者(4)的计费数据库(14); 通知用户(6)更新其信息的处理器; 存储订户牌照号码的能力(6); 掩蔽特征,其允许系统(2)将请求者(4)连接到订户(6),而不暴露用户(6)移动电话号码; 基于订户(6)列表中找到的特定信息的订户(6)信息的可搜索数据库; 用于连接请求者(4)和订户(6)的用于最小成本路由信息的特征; 基于网络的辅助功能,允许请求者(4)检索与订户(6)列表相关联的接入号码; 以及每个用户的速率计划识别能力(6)。

    LOCATION-BASED TELECOMMUNICATIONS REDUNDANCY PROTOCOL
    38.
    发明公开
    LOCATION-BASED TELECOMMUNICATIONS REDUNDANCY PROTOCOL 审中-公开
    ON基于位置的电信冗余协议

    公开(公告)号:EP1723808A2

    公开(公告)日:2006-11-22

    申请号:EP05709116.7

    申请日:2005-02-22

    申请人: Broadphone LLC

    发明人: SHKEDI, Roy

    IPC分类号: H04Q7/20

    摘要: A protocol for location-based telecommunications redundancy, operable at a data-communications topology juncture having at least two telecommunications media thereat, and the protocol includes the steps of: (1) On the occurrence of a call-processing request from a caller to a recipient-e.g. using a last known present location of the recipient's mobile phone; and (2) Using the current location, second software at-the-juncture propagating the request to "ring" at two call-receiving devices closest to the current location-wherein one of the devices is a mobile telecommunications device of the recipient and the other of the devices is a terrestrial device of the recipient that is closest to the current location of the recipient.

    SYSTEM AND METHOD FOR ACTIVE MOBILE COLLABORATION
    39.
    发明公开
    SYSTEM AND METHOD FOR ACTIVE MOBILE COLLABORATION 有权
    用于有源移动协作的系统和方法

    公开(公告)号:EP1652368A2

    公开(公告)日:2006-05-03

    申请号:EP04756959.5

    申请日:2004-07-14

    IPC分类号: H04M3/42

    摘要: A communication system is provided that uses loosely-coupled client-server achitecture to improved the efficiency of communications. The communication system includes client and facilitator applications. The client application is a component of processor-based mobile communication devices (101). The facilitator application is hosted on one or more servers (102) or other processor-based devices, and communicates with the client application via one or more couplings. The facilitator application can also be distributed among one or more portable processor-based devices including the communication device hosting the client application. The communication system improves efficiency of voice communications by allowing communication device users to dynamically manage how and when mobile calls take place, intelligently screen calls based on caller identity, urgency, and subject matter, determine which contacts in a directory are available to talk and which ones choose not to be disturbed, and increase accessibility of interprise and personal contact information from mobile phones.

    摘要翻译: 提供一种通信系统,其使用松散耦合的客户端 - 服务器架构来提高通信效率。 通信系统包括客户端和辅助器应用程序。 客户端应用程序是基于处理器的移动通信设备(101)的组件。 辅助器应用程序托管在一个或多个服务器(102)或其他基于处理器的设备上,并且经由一个或多个耦合与客户端应用程序通信。 辅助器应用程序还可以分布在一个或多个基于便携式处理器的设备中,包括托管客户端应用程序的通信设备。 通信系统通过允许通信设备的用户进行动态管理如何以及何时移动电话发生的基础上,来电者身份,紧急程度和主题智能地屏蔽呼叫,确定在通讯录中的联系人都可以说话,从而提高语音通信的效率 选择不受干扰,并增加手机的互动和个人联系信息的可访问性。

    Routing in bridged mobile phone networks
    40.
    发明公开
    Routing in bridged mobile phone networks 审中-公开
    路由移动通信网络桥接

    公开(公告)号:EP1445928A3

    公开(公告)日:2006-04-12

    申请号:EP04002960.5

    申请日:2004-02-10

    IPC分类号: H04Q7/32 H04M1/725

    摘要: Methods, systems, and computer program products for bridging mobile phone networks with other telephone networks. A telephone network comprises multiple individually addressable telephone lines connected to telephones and to a gateway, which in turn is connected to one or more mobile phones and potentially to one or more landlines. When the gateway receives an inbound call from one of the mobile phones, or an outbound call from one or the telephones, the gateway applies routing rules to determine how to route the call. Routing may depend on a variety of factors, such as time of day, cost, the mobile phone receiving an inbound call. To help identify the mobile phone as the source of an inbound call, a distinctive ring may be selected. To account for differences in the mobile phone network and the telephone network, the gateway translates signals between the two networks.