摘要:
A PBX (10) is connected to a mobile telephony network (40) via a PSTN (20) and via a LAN (90) and data network (30). A mobile telephone (50) served by the mobile network, has a separate data channel (100). The invention describes a way to integrate mobile telephones as extensions of the PBX and to provide them with functionality similar to that of a wired digital PBX system telephone (70). The data channel of the mobile telephone is used to give the PBX access to the user interface devices of the telephone. The speech path between the PBX and the mobile telephone may be set up in the direction from the PBX to the mobile telephone, even when the call was initiated at the telephone. The invention relies only on the basic voice and data communications services of the mobile telephony network, and therefore provides independence from the network operator.
摘要:
A communication assistance system (2) is provided for accessing information corresponding to a plurality of subscribers (6). This system is comprised of a telephone switch (12) for receiving calls from a plurality of requesters (4), a call center (16) for routing each of said received calls to an operator terminal (20), and a first database (18) configured to store said information corresponding to each of said subscribers (6). The system (2) provides: a dynamically controlled closing prompt; an interface feature allowing subscribers (6) to update their own information; a dial string translator for identifying service provider of the requester (4); a billing database (14) for transferring call charges of the subscriber (6) to the requester (4); a processor to notify subscribers (6) to update their information; the ability to store license plate numbers of the subscribers (6); a masking feature that allows system (2) to connect requester (4) to subscriber (6) without revealing subscriber's (6) mobile telephone number; a searchable database of subscriber (6) information based on particular information found in the subscriber (6) listing; a feature for least cost routing information for connecting requesters (4) and subscribers (6); a web based assistance feature allowing requester (4) to retrieve an access number associated with a subscriber (6) listing; and a rate plan identification ability for each subscriber (6).
摘要:
Mechanisms for organizing messages across different message types. This may be accomplished by using a single integrated user interface (201) in which messages across a variety of different message types (211, 212, 213) are represented in a common way. For example, the user experience of placing a telephone call is standardized, regardless of the actual telephone technology (Cell Phone (212), VoIP? (213), or POTS (211)) used to conduct the telephone conversation. Also, in addition to a general log that includes the overall list of messages, each message also has a separate, message-based log, thereby allowing for more flexible querying and organization of the messages regardless of the message type.
摘要:
A protocol for location-based telecommunications redundancy, operable at a data-communications topology juncture having at least two telecommunications media thereat, and the protocol includes the steps of: (1) On the occurrence of a call-processing request from a caller to a recipient-e.g. using a last known present location of the recipient's mobile phone; and (2) Using the current location, second software at-the-juncture propagating the request to "ring" at two call-receiving devices closest to the current location-wherein one of the devices is a mobile telecommunications device of the recipient and the other of the devices is a terrestrial device of the recipient that is closest to the current location of the recipient.
摘要:
A communication system is provided that uses loosely-coupled client-server achitecture to improved the efficiency of communications. The communication system includes client and facilitator applications. The client application is a component of processor-based mobile communication devices (101). The facilitator application is hosted on one or more servers (102) or other processor-based devices, and communicates with the client application via one or more couplings. The facilitator application can also be distributed among one or more portable processor-based devices including the communication device hosting the client application. The communication system improves efficiency of voice communications by allowing communication device users to dynamically manage how and when mobile calls take place, intelligently screen calls based on caller identity, urgency, and subject matter, determine which contacts in a directory are available to talk and which ones choose not to be disturbed, and increase accessibility of interprise and personal contact information from mobile phones.
摘要:
Methods, systems, and computer program products for bridging mobile phone networks with other telephone networks. A telephone network comprises multiple individually addressable telephone lines connected to telephones and to a gateway, which in turn is connected to one or more mobile phones and potentially to one or more landlines. When the gateway receives an inbound call from one of the mobile phones, or an outbound call from one or the telephones, the gateway applies routing rules to determine how to route the call. Routing may depend on a variety of factors, such as time of day, cost, the mobile phone receiving an inbound call. To help identify the mobile phone as the source of an inbound call, a distinctive ring may be selected. To account for differences in the mobile phone network and the telephone network, the gateway translates signals between the two networks.