Issue or Transaction Tracking by Using Presence Information and Instant Messaging
    61.
    发明公开
    Issue or Transaction Tracking by Using Presence Information and Instant Messaging 审中-公开
    Verfolgung von Problemen oder Transaktionen durch Verwendung vonPräsenzinformationenund即时通讯

    公开(公告)号:EP2012265A1

    公开(公告)日:2009-01-07

    申请号:EP08150507.5

    申请日:2008-01-22

    发明人: STEINER, Robert C

    IPC分类号: G06Q10/00 H04L12/58

    摘要: A presentity is used to represent and report states of an issue or a transaction. The issue or the transaction is an intangible (an incorporeal, non-physical) entity. The presentity for the issue or the transaction is created, a state of the issue or the transaction received from a handler of the issue or the transaction is registered in the presentity, and the registered state is reported to watchers of the presentity. Preferably, a handler registers with the presentity as a proxy for the issue or the transaction, and messages sent to the presentity are forwarded to the handler who is the registered proxy. If the issue or the transaction comprises a plurality of entities, preferably a separate presentity for each one of the entities, as well as for the issue or the transaction as a whole, is created and used.

    摘要翻译: 现实主义用于表示和报告问题或交易的状态。 这个问题或交易是无形的(非物质的,非物质的)实体。 创建问题或交易的现实情况,问题的状态或从问题的处理者收到的交易或交易在现实中注册,并将注册的状态报告给观众。 优选地,处理者将该呈现者注册为问题或事务的代理,并且发送到呈现体的消息被转发给作为注册代理的处理程序。 如果问题或交易包括多个实体,则优选地为每个实体的单独的呈现体,以及作为整体的问题或事务进行创建和使用。

    Traffic load balancing
    63.
    发明公开
    Traffic load balancing 有权
    Verkehrslastenausgleich

    公开(公告)号:EP1953994A1

    公开(公告)日:2008-08-06

    申请号:EP07121920.8

    申请日:2007-11-29

    IPC分类号: H04L29/06 H04L29/14

    摘要: In one embodiment, an enterprise network is provided that includes a mobility module 150 associated with a first or second switch/server 100 or 104, respectively. On the second switch/server, the mobility agent manages a pool of mobility user station records 168a-j and creates visitor application records 172a-i associated with a external subscriber communication devices 136a-n. Each visitor application record is associated with a subscriber whose communication device is controlled by the first switch/server 100. In response to a selected stimulus, outgoing call processing for selected communication devices on the first switch/server is moved to the second switch/server 104 by associating, for each such device, a selected record 168 with a corresponding record 172.

    摘要翻译: 在一个实施例中,提供了企业网络,其包括分别与第一或第二交换机/服务器100或104相关联的移动性模块150。 在第二交换机/服务器上,移动代理管理移动性用户站记录168a-j并创建与外部用户通信设备136a-n相关联的访问者应用记录172a-i。 每个访问者应用记录与其通信设备由第一交换机/服务器100控制的用户相关联。响应于所选择的激励,将第一交换机/服务器上的所选通信设备的呼出处理移动到第二交换机/服务器 对于每个这样的设备,通过将所选择的记录168与对应的记录172相关联。

    Self-operating security platform
    64.
    发明公开
    Self-operating security platform 有权
    Autonome Sicherheitsplattform

    公开(公告)号:EP1928145A2

    公开(公告)日:2008-06-04

    申请号:EP07022171.8

    申请日:2007-11-15

    IPC分类号: H04L29/06 G06F21/00 G06Q10/00

    摘要: A platform (300) is disclosed that enables security monitoring and protection across a plurality of related telecommunications devices. The self-operating security platform of the present invention is based on a collection of security adapters (304) that are tied together and are coupled with an orchestration engine (303) that loads and executes workflow scripts. Workflow scripts have been used for business applications, but their usage in real-time telecommunications devices is relatively new. Each security adapter monitors a different aspect of the system for intrusions or other security threats. The specific security protection rules are taught to the security platform in a basic profile; as the security platform runs, it builds up the actual profile of how the telecommunications device performs in a normal state. In other words, the security platform "composes" new workflow scripts from basic workflow scripts. The self-expanding nature of the workflow enables the telecommunications device to learn the behavioral patterns of its users.

    摘要翻译: 公开了一种能够跨多个相关电信设备进行安全监控和保护的平台(300)。 本发明的自行操作的安全平台基于连接在一起并与加载并执行工作流脚本的业务流程引擎(303)耦合的一组安全适配器(304)。 工作流脚本已被用于业务应用程序,但它们在实时电信设备中的使用相对较新。 每个安全适配器监视系统的不同方面的入侵或其他安全威胁。 具体的安全保护规则在基本配置文件中被教导到安全平台; 随着安全平台的运行,它建立了电信设备在正常状态下执行的实际配置文件。 换句话说,安全平台从基本工作流脚本“组成”新的工作流脚本。 工作流的自我扩展性使电信设备能够了解其用户的行为模式。

    An efficient voice activity detactor to detect fixed power signals
    65.
    发明公开
    An efficient voice activity detactor to detect fixed power signals 有权
    EffizienterStimmenaktivitätsdetektorzur Erkennung von Signalen mit konstanter Leistung

    公开(公告)号:EP1903557A2

    公开(公告)日:2008-03-26

    申请号:EP07115811.7

    申请日:2007-09-06

    IPC分类号: G10L11/02

    CPC分类号: G10L25/78

    摘要: The present invention is directed to a voice activity detector that uses the periodicity of amplitude peaks and valleys to identify signals of substantially fixed power or having periodicity.

    摘要翻译: 本发明涉及一种语音活动检测器,其使用幅度峰值和谷值的周期性来识别基本上固定的功率或具有周期性的信号。

    Providing communications including an extended protocol header
    67.
    发明公开
    Providing communications including an extended protocol header 有权
    Kommunikationsbereitstellung mit erweitertem Protokollkopf

    公开(公告)号:EP1895741A2

    公开(公告)日:2008-03-05

    申请号:EP07251044.9

    申请日:2007-03-14

    IPC分类号: H04L29/06

    摘要: A method, apparatus and computer program product for providing communications including an extended protocol header is presented. A message is provided in a communication protocol, the message having a header. An extension is included in the header, the extension including additional information. The message is transmitted to a recipient, wherein the recipient is capable of utilizing the additional information contained in the extension to the header to provide additional functionality.

    摘要翻译: 提出了一种用于提供包括扩展协议头的通信的方法,装置和计算机程序产品。 在通信协议中提供消息,该消息具有报头。 标题中包含扩展名,扩展名包括附加信息。 消息被发送到接收者,其中接收者能够利用包含在标题的扩展中的附加信息来提供附加功能。

    A method for distributing high and low-bandwidth voice channels using a minimum number of timeslots
    68.
    发明公开
    A method for distributing high and low-bandwidth voice channels using a minimum number of timeslots 审中-公开
    通过时隙的最小数目的装置,用于具有高和低带宽话音信道的分配的方法

    公开(公告)号:EP1879177A1

    公开(公告)日:2008-01-16

    申请号:EP07252808.6

    申请日:2007-07-13

    IPC分类号: G10L19/02 G10L19/14

    CPC分类号: G10L19/0208 G10L19/20

    摘要: A method and apparatus for distributing high-bandwidth and low-bandwidth voice channels is presented. An input signal is received and separated into a first low-band signal and a first high-band signal. The first low-band signal is compressed to provide a low-bandwidth channel and is used to carrying encoded voice signals (e.g. G.711). The high-band signal is also compressed to provide a high-bandwidth channel and is used to carry encoded voice signals (e.g. G.722).

    摘要翻译: 一种用于分配高带宽和低带宽话音信道的方法和设备被呈现。 的输入信号被接收并分离成第1低频信号和第一高频带信号。 第一低频带信号被压缩,以提供一个低带宽信道,并用于承载编码语音信号(例如G.711)。 因此,该高频带信号被压缩,以提供高带宽信道,并用于携带语音编码的信号(例如,G.722)。

    Method and system afor resetting passwords
    69.
    发明公开
    Method and system afor resetting passwords 审中-公开
    Verfahren und System zumZurücksetzenvonKennwörtern

    公开(公告)号:EP1847941A2

    公开(公告)日:2007-10-24

    申请号:EP07251625.5

    申请日:2007-04-18

    IPC分类号: G06F21/20

    CPC分类号: G06F21/31 H04M3/533

    摘要: A method and system for resetting passwords in which an authenticated user who requests a new password is substantially immediately provided with one portion of the reset password while a second portion of the password is sent to a location to which the legitimate user for which the password is provided has access, such as a voice mailbox.

    摘要翻译: 用于重置密码的方法和系统,其中请求新密码的认证用户基本上立即提供重置密码的一部分,而密码的第二部分被发送到密码为的合法用户所在的位置 提供有访问权限,如语音信箱。

    Method and apparatus for dynamically adjusting resource configuration in a call centre
    70.
    发明公开
    Method and apparatus for dynamically adjusting resource configuration in a call centre 审中-公开
    在einer Anrufzentrale的Verfahren undGerätzum dynamischen Einstellen von Mitteln

    公开(公告)号:EP1793576A1

    公开(公告)日:2007-06-06

    申请号:EP06254381.4

    申请日:2006-08-21

    IPC分类号: H04M3/51 H04M3/523

    CPC分类号: H04M3/5175 H04M3/523

    摘要: Methods and apparatus are provided for dynamically adjusting the configuration of one or more resources in a resource allocation system. One or more capabilities of a resource managed by a resource allocation system can be dynamically updated. Once it is determined that the resource has become available, the resource can be assigned, in response to the determination, to the request based on the one or more updated capabilities. The capability updates can be received, for example, from an external system or can be based on one or more rules that are triggered based on predefined conditions.

    摘要翻译: 提供了用于动态地调整资源分配系统中的一个或多个资源的配置的方法和装置。 可以动态地更新由资源分配系统管理的资源的一个或多个能力。 一旦确定资源已经可用,则可以基于一个或多个更新的能力来响应于该确定而将该资源分配给该请求。 可以例如从外部系统接收能力更新,或者可以基于基于预定义条件触发的一个或多个规则。