摘要:
A system and method for combining ToL/PBX system is provided whereby a single policy may be enforced for both TFA and ToL users by making the H.323 gatekeeper (103) aware of those TFA connectors so as to accurately allocate the remaining available bandwidth. According to embodiments of the invention, the H.323 gatekeeper (103) is at least notified whenever a TFA call is being made or received.
摘要:
The present invention is directed to a system and method for handling larger number of people per conference in voice conferencing over packetized networks. A method (700) for providing a conferencing session may include receiving inputs (702) from a number of participants (104, 106, 108 & 110) in a conferencing session. The received inputs are combined into an output packet (902) including at least two sub-packets (904 & 906). The sub-packets having payloads including mixed received inputs from the number of participants (104, 106, 108 & 110). The payloads of at least two of the sub-packets contain different mixed received inputs.
摘要:
A server computer coupled to a CTI capable telephone or a Teleworking Server coupled to a PBX is also coupled to a wireless gateway/router and is provided with communications software. A personal digital assistant with wireless capabilities or a cell phone with computing capabilities is provided with corresponding communications software for communicating via the wireless network with the server. The server monitors one or more phone numbers associated with each client. When a call comes in, the server immediately notifies the client. The client can direct the server to transfer the call to a nearby phone. This can be accomplished by parking the call in a system slot and by retrieving the call with a nearby desk phone, thus not needing to know the number of the desk phone. Otherwise, the client can have the call forwarded to another telephone number. The client can also redirect the call to voicemail or a personal messaging system.
摘要:
A method and apparatus for executing a conference call session between parties provides collaboration between nodes having separate conference-bridging capabilities, so that selection from a number of alternative connectivity schemes can be based upon bridge-to-bridge negotiation. The selection of a connectivity scheme may be based upon one or more of cost and telecommunication resource availability. Selection may also be based upon stored historical data relating to prior conference calls involving at least one of said parties and/or upon historical data of patterns of node resource availability. A conference bridge (10) includes a user interface (16), a message interface (18), a connectivity computation component (14), a conference bridge manager (12), and a multimedia exchange component (23). An input to the connectivity computation component (14) includes a database (22) having tariff table information and resource-demand cycle information. Another input to this component is a load monitor (26) for continuously determining the availability of telecommunication resources. In the preferred embodiment, the method and apparatus allow dynamic reconfiguration of conference call connectivity when a time-dependent condition or a load-dependent condition is detected.
摘要:
Methods and apparatus for enabling a program controlled switching system (103) to setup a basic call directly to a specific B-Channel on an ISDN Primary Rate Interface (PRI) (104) via a call initiated by line side equipment subtending the switch with the PRI and/or via a call initiated by equipment anywhere in the Public Switched Telephone Network (PSTN) (101) and routed to the switch with the PRI. A primary application for such methods and apparatus is within Data Tandem Switches/Internet Concentrator Switches and End Office Switches with PRI connections for Internet Service Providers. For example, by facilitating a direct connection to a specific B-Channel using the invention, modem pool (108) providers can quickly and efficiently verify the functionality of specific channels and their associated modems, as well as maintain and test other equipment and software associated with a specific PRI B-Channel.
摘要:
A method and system for exchanging electronic messages, such as email messages, include isolating personal computers and other client devices from the process of converting a message attachment from one file format to a second file format. File-format conversions are out-tasked to enhance file accessibility, free computer resources, and conserve a user's time. The access requirements of each attachment to electronic messages are compared to the capabilities of a target client device. If it is determined that a file-format conversion is required, the conversion operation is assigned to a server that supports the process of reformatting the attachments. In an email environment, the server is substantially equivalent to the conventional email server, but includes enhanced conversion capabilities. In one embodiment, the determination of whether an attachment is accessible without conversion occurs at the server level. In another embodiment, the determination is implemented at the client device level. Preferably, if a local email server is incapable of reformatting the attachment, a request is transmitted to a remote server to perform the conversion. Typically, the remote server is the email server that supports message exchanges for the person who originated the message.
摘要:
A control interface for CSTA protocols utilizes ActiveX properties, methods, events, and pages to access all of the events and services provided by the CSTA protocols. Common paradigms such as lnvoke_ID and timers are built in to the interface. The interface further provides statistics and diagnostics via property pages.
摘要:
Methods and apparatus for automatically generating common paradigms in computer supported telephony applications (CSTA) protocols includes a control interface for CSTA protocols utilizes ActiveX properties, methods, events, and pages. Common paradigms such as Invoke_ID and timers are built in to the interface. The interface further provides statistics and diagnostics via property pages. According to the preferred embodiment, the interface is able to access all of the events and services provided by the CSTA protocols
摘要:
Methods and apparatus for controlling call handling in a communications network. The methods and apparatus include special processing and network signalling, between network communications devices such as an ACD system and an interconnected IVR system which enable a caller to complete a critical transaction e.g. the entering of an account number, without interruption. In particular a call may be "pulled back" depending on certain criteria (e.g. CLI, time of day). These criteria set a pullback flag that describes whether the call may be "pulled back" or not. An exemplary protocol and message encoding are disclosed.