公开(公告)号：EP2841878A2

公开(公告)日：2015-03-04

申请号：EP13717929.7

申请日：2013-04-05

Applicant: ABB Inc.

Inventor： WEINBERG, Hans

IPC: G01C21/34

CPC classification number: G06Q30/016 ,  G01C21/26 ,  G06Q30/012 ,  H04W4/025

Abstract: A system and method for delivering targeted information to a user is provided. The user initiates a request for information by capturing or scanning a bar code associated with an object. The bar code is decoded and the decoded information is presented to the user. The decoded information and GPS coordinates of the user's scanning device is used to directly route the user to detailed information about the object that was scanned or the appropriate service department for servicing the object. The detailed information about the object includes but is not limited to product and system specifications, technical manuals and CAD drawings. A history of product scans is stored on the user's device and available for upload to the cloud. A portal is provided for accessing product scans and installed base information stored on the cloud.