摘要:
Easily accessed and widely available language interpretation services are provided in a public switched telephone network by a common platform adjunct (24) which automatically connects an interpretation services subscriber (12) with a selected language interpreter (L0,L1) associated with a language interpretation platform (30) in the network. A subscriber dials, for example, an international telephone number which includes a code indicating that the call is an international call, a country code, a city code, and a local destination number. The ANI of the subscriber is detected and the call is routed to the adjunct (24) which further verifies and validates the subscriber. The adjunct places a call through the public switched telephone network to the language interpretation platform (30). The call is answered either by an automatically preselected interpreter or by a human operator who causes the call to be manually transferred to a desired interpreter (L0,L1). The international call is completed to the destination and the calling subscriber, the interpreter, and the called party are bridged together.
摘要:
Easily accessed and widely available language interpretation services are provided in a public switched telephone network by a common platform adjunct (24) which automatically connects an interpretation services subscriber (12) with a selected language interpreter (L0,L1) associated with a language interpretation platform (30) in the network. A subscriber dials, for example, an international telephone number which includes a code indicating that the call is an international call, a country code, a city code, and a local destination number. The ANI of the subscriber is detected and the call is routed to the adjunct (24) which further verifies and validates the subscriber. The adjunct places a call through the public switched telephone network to the language interpretation platform (30). The call is answered either by an automatically preselected interpreter or by a human operator who causes the call to be manually transferred to a desired interpreter (L0,L1). The international call is completed to the destination and the calling subscriber, the interpreter, and the called party are bridged together.