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    Routing multiple telephone calls using a common routing plan
    3.
    发明公开
    Routing multiple telephone calls using a common routing plan 失效
    使用一个共同的Leitbehelfs一系列电话呼叫的路由。

    公开(公告)号：EP0630162A3

    公开(公告)日：1995-11-02

    申请号：EP94304066.7

    申请日：1994-06-07

    申请人： AT&T Corp.

    发明人： Feldman, Jeffrey ,  Stieglitz, Richard W. ,  Wacker, Joanne

    IPC分类号： H04Q3/66 ,  H04Q3/00

    CPC分类号： H04Q3/42 ,  H04Q3/0029 ,  H04Q2213/13512 ,  H04Q2213/13541

    摘要： Multiple special service numbers, such as 800 numbers, that are owned by a customer are routed using a single, common routing plan. An 800 number database system (114) which provides routing information for 800 number calls is configured to compare a dialed 800 telephone number (e.g., by 102) received from a telephone switching system (106) with telephone numbers stored in the database memory (118). Corresponding to each of the stored telephone numbers and stored within the database memory is a pointer to a routing plan to be used in processing and routing calls placed to the respective telephone number (e.g., 112). Upon finding a match between the dialed 800 telephone number and a stored telephone number, the 800 number database provides an indication of the appropriate routing plan to be used to route the dialed 800 telephone number. The 800 database then determines from the selected routing plan how to route the call.

    AUTOMATIC SPEECH RECOGNITION TO SELECT AMONG CALL DESTINATIONS
    5.
    发明授权
    AUTOMATIC SPEECH RECOGNITION TO SELECT AMONG CALL DESTINATIONS 失效
    自动语音识别以选择呼叫目的地

    公开(公告)号：EP0343160B1

    公开(公告)日：1992-07-08

    申请号：EP87905386.6

    申请日：1987-07-31

    申请人： AT&T Corp.

    发明人： BINKERD, Mark, Steven ,  BUSS, Christine, Marie ,  GAWRYS, George, Walter ,  STONE, Roger, Eden

    IPC分类号： H04Q3/42 ,  H04M3/42 ,  H04M7/00

    CPC分类号： H04M3/42306 ,  H04M3/42204 ,  H04M3/5166 ,  H04M3/527 ,  H04M2201/40 ,  H04Q3/0029 ,  H04Q3/42 ,  H04Q2213/13512 ,  H04Q2213/13541 ,  H04Q2213/13547

    摘要： A method and apparatus for setting up a telecommunications call from a calling customer (caller) terminal (1) to one of a plurality of call destinations (25) through an interconnection network (15). The caller dials an 800 number. This number is identified in a first data base (9) as indicating a plurality of possible services, each of which is associated with one or more call destinations. A second data base (13) provides the identification of a switch (17) for generating an announcement to the customer and for the identification of an announcement in that switch. The call is connected to that announcement and an automatic speech and tone recognition unit (19), and the announcement (21) prompts the caller to speak a command or key a dual tone multifrequency (DTMF) signal in order to select one of the possible destinations. Based on the number dialed by the caller, the Numbering Plan Area (NPA) code of the caller plus the command keyed or spoken by the caller and recognized by the recognition unit, one of a plurality of POTS (plain old telephone service) telephone numbers is selected by the second data base and the call is routed to a destination identified by that POTS telephone number. Advantageously, such an arrangement permits a business to use a single directory number for serving a plurality of services of the business, to select among these services on the basis of a command spoken or a DTMF signal keyed by a caller in response to an announcement of that business, and permits the business to receive the call at an appropriate destination for processing that call.

    Improved telecommunications database accessing method
    6.
    发明公开
    Improved telecommunications database accessing method 失效
    Fernmeldedatenbankzugriffsverfahren。

    公开(公告)号：EP0376542A2

    公开(公告)日：1990-07-04

    申请号：EP89313006.2

    申请日：1989-12-13

    申请人： AT&T Corp.

    发明人： Le, Van-Ban

    IPC分类号： H04Q3/00 ,  H04M3/42

    CPC分类号： H04Q3/0016 ,  H04Q3/0029 ,  H04Q2213/13512 ,  H04Q2213/13547

    摘要： Method and apparatus for reducing call setup time for calls to Advanced 800 customers by eliminating one database query. (Toll charges for 800 calls are paid by the called customer.) In the prior art, a call to an Advanced 800 customer required accessing a Basic 800 database, then, using data obtained therefrom, accessing an Advanced 800 database. In accordance with this invention, a table of the most frequently called Advanced 800 numbers and the corresponding data normally obtained from the Basic 800 database is dynamically maintained in each toll switching system. When an 800 call is received at a toll switching system, the table is examined to see if the Advanced 800 service accessing data is stored therein. If so, the advanced 800 database is directly accessed without first accessing the Basic 800 database; ifnot, the call is processed as in the prior art, plus updating the table if the call is to an Advanced 800 customer. Advantageously, such an arrangement reduces call setup time to frequently called Advanced 800 customers by about 1.5 seconds.

    摘要翻译： 通过消除一个数据库查询，减少对高级800客户的呼叫呼叫建立时间的方法和设备。 （800呼叫的费用由被叫客户支付）在现有技术中，对Advanced 800客户的呼叫需要访问Basic 800数据库，然后使用从其获得的数据访问Advanced 800数据库。 根据本发明，在每个长途交换系统中动态地维护最常被称为高级800号码的表和通常从Basic 800数据库获得的相应数据。 在长途交换系统接收到800呼叫时，检查该表是否存储高级800服务访问数据。 如果是这样，高级800数据库直接访问，而无需首先访问Basic 800数据库; 如果不是，如现有技术那样处理呼叫，如果呼叫是针对高级800客户，则更新表。 有利的是，这种布置减少了呼叫建立时间，频繁地称为Advanced 800客户大约1.5秒。

    LOCATION IDENTIFICATION
    8.
    发明授权
    LOCATION IDENTIFICATION 失效
    鉴别要点

    公开(公告)号：EP0527723B1

    公开(公告)日：1996-04-10

    申请号：EP90906810.8

    申请日：1990-05-09

    申请人： ALPHANET TELECOM INC.

    发明人： GORDON, Alastair, T. ,  REICHMANN, Michael, J.

    IPC分类号： H04Q3/00 ,  H04Q3/70 ,  H04M11/00

    CPC分类号： H04Q3/70 ,  H04M11/00 ,  H04Q3/0029 ,  H04Q2213/13512 ,  H04Q2213/13547 ,  Y10S379/912

    摘要： An improved data transmission system (2) which transmits data at least partially over existing telephone system (10), the improvement comprising devices (4, 6) which, in addition to transmitting and receiving data and being actuated by a non-telephone signal, automatically complete a telephone communication with a predetermined computer (8). Once the device (4, 6) is connected to the computer, it receives information such as a particular telephone number which is used in the reception and/or transmission of data. The received information is preferably peculiar to the location of the device (4, 6) and can be used to appropriately program the device (4, 6) for carrying out a function in a manner specific to its location. The information specific to the location is determined in accordance with the telephone number of the telephone line connecting the device (4, 6) to the telephone system (10) as the computer (8) has the capability of Calling Number Identification.

    On demand language interpretation in a telecommunications system
    9.
    发明公开
    On demand language interpretation in a telecommunications system 失效
    Sprachinterpretierung在电信系统的要求。

    公开(公告)号：EP0601710A3

    公开(公告)日：1995-12-06

    申请号：EP93308840.3

    申请日：1993-11-04

    申请人： AT&T Corp.

    发明人： Davitt, Michael ,  Dunn, Alan N. ,  Goldstein, Paula M. ,  Grijalva, Edgar J. ,  Neal, Michael ,  Peterson, Christine Patricia ,  Vaios, Christos I.

    IPC分类号： H04M3/42 ,  H04Q3/00

    CPC分类号： H04Q3/0029 ,  H04M3/382 ,  H04M3/4228 ,  H04M3/51 ,  H04M3/56 ,  H04M7/00 ,  H04M17/00 ,  H04M2201/40 ,  H04M2203/2061 ,  H04Q2213/13512

    摘要： Easily accessed and widely available language interpretation services are provided in a public switched telephone network by a common platform adjunct (24) which automatically connects an interpretation services subscriber (12) with a selected language interpreter (L0,L1) associated with a language interpretation platform (30) in the network. A subscriber dials, for example, an international telephone number which includes a code indicating that the call is an international call, a country code, a city code, and a local destination number. The ANI of the subscriber is detected and the call is routed to the adjunct (24) which further verifies and validates the subscriber. The adjunct places a call through the public switched telephone network to the language interpretation platform (30). The call is answered either by an automatically preselected interpreter or by a human operator who causes the call to be manually transferred to a desired interpreter (L0,L1). The international call is completed to the destination and the calling subscriber, the interpreter, and the called party are bridged together.