摘要:
A vehicle assistance request system (24) includes methodology for accurately and specifically identifying the vehicle location when a request is made. A written, text description of the vehicle location, identifying streets, addresses, and other information is provided to enhance the ability of the service provider (42) to locate the vehicle (22). Further, response time is reduced and accuracy in locating a vehicle (22) is increased. The method of this invention includes a multi-tiered decision process (26) for determining where the vehicle (22) is located.