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公开(公告)号:EP3235258B1
公开(公告)日:2019-12-25
申请号:EP16743909.0
申请日:2016-01-25
申请人: T-Mobile USA, Inc.
发明人: TAPIA, Pablo , LAU, Kevin
IPC分类号: H04N21/462 , H04N21/475 , H04N21/274 , H04N21/45 , H04L29/06
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公开(公告)号:EP3395053A1
公开(公告)日:2018-10-31
申请号:EP17750759.7
申请日:2017-02-09
申请人: T-Mobile USA, Inc.
CPC分类号: H04M15/885 , H04L67/10 , H04L67/36 , H04M15/00 , H04M15/04 , H04M15/39 , H04M15/835 , H04M15/8355 , H04M15/84 , H04M15/844 , H04M15/846 , H04M15/85 , H04M15/857 , H04M15/88 , H04M17/103 , H04M17/20 , H04M17/202 , H04M17/204 , H04M17/208 , H04W4/24 , H04W8/183 , H04W8/205 , H04W8/24 , H04W12/08 , H04W12/12 , H04W48/02 , H04W48/16 , H04W88/02
摘要: A method and system of restoring a functionality of a mobile user device. A lock screen is displayed on the display of the user device. An international mobile subscriber identity (IMSI) of a subscriber identity module (SIM) card presently installed in the user device is determined. The IMSI is sent to a Remote Recovery Server (RRS). A message is received from the RRS indicating whether the IMSI is authorized for the user device and whether an account of the user device is replenished at least in part. Upon determining that the IMSI is authorized for the user device and the account of the user device is replenished at least in part, at least one function that was previously restricted is restored.
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公开(公告)号:EP3213592A1
公开(公告)日:2017-09-06
申请号:EP15870584.8
申请日:2015-11-18
申请人: T-Mobile USA, Inc.
发明人: LAU, Kevin
CPC分类号: H04W24/02 , G06F3/0484 , G06F17/30241 , G06F17/3087 , G06F17/30994 , H04L41/147 , H04L41/5067 , H04M1/72586 , H04W24/04 , H04W24/10 , H04W84/12 , H04W88/02
摘要: Systems and methods for providing an improved cellular user quality of experience (QoE) are disclosed. The system can comprise a database from multiple data points to monitor and analyze cellular user experiences holistically. The system supplements conventional quality of service (QoS) metrics with user-side, application provider, and internet provider data, among other things. The data can be used to create highly granular service maps. The data can also be used in methods for analyzing and solving network issues, including slowdowns, dropped calls, and network availability are also disclosed. Improved analysis of network, user equipment (UE), and application issues can locate and solve QoE issues, improving cellular customer satisfaction, retention, and loyalty.
摘要翻译: 公开了用于提供改进的蜂窝用户体验质量(QoE)的系统和方法。 该系统可以包含来自多个数据点的数据库,以全面监控和分析蜂窝用户体验。 该系统补充了用户端,应用提供商和互联网提供商数据等常规服务质量(QoS)指标。 数据可用于创建高度细化的服务地图。 该数据还可以用于分析和解决网络问题的方法,包括速度减慢,掉话和网络可用性也被披露。 对网络,用户设备(UE)和应用问题的改进分析可以找到并解决QoE问题,提高移动客户满意度,保留率和忠诚度。
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公开(公告)号:EP2625848A2
公开(公告)日:2013-08-14
申请号:EP11831463.2
申请日:2011-10-04
申请人: T-Mobile USA, Inc.
发明人: LAU, Kevin , OBAIDI, Ahmad, Arash
CPC分类号: H04M3/42365 , H04N7/14 , H04N7/141 , H04N7/147 , H04N7/148
摘要: Telecommunication devices are described herein that are configured to establish a video call and adapt frame rates at which video and audio frames of the video call are transmitted. The telecommunication devices adapt frame rates based at least on uplink and downlink link qualities of each telecommunication device. By adapting the frame rates, the telecommunication devices engage in a real-time exchange of the video and audio frames of the video call. A server is also described herein that is configured to conditionally establish a video call between telecommunication devices, to determine link qualities of the telecommunication devices, and to adapt frame rates based at least on the link qualities.
摘要翻译: 这里描述的电信设备被配置为建立视频呼叫并且适配视频通话的视频和音频帧被发送的帧速率。 电信设备至少基于每个电信设备的上行链路和下行链路质量来适应帧速率。 通过适应帧速率,电信设备参与视频通话的视频和音频帧的实时交换。 本文还描述了被配置为在电信设备之间有条件地建立视频呼叫以确定电信设备的链路质量并且至少基于链路质量来适应帧速率的服务器。
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公开(公告)号:EP3213592B1
公开(公告)日:2018-10-24
申请号:EP15870584.8
申请日:2015-11-18
申请人: T-Mobile USA, Inc.
发明人: LAU, Kevin
CPC分类号: H04W24/02 , G06F3/0484 , G06F17/30241 , G06F17/3087 , G06F17/30994 , H04L41/147 , H04L41/5067 , H04M1/72586 , H04W24/04 , H04W24/10 , H04W84/12 , H04W88/02
摘要: Systems and methods for providing an improved cellular user quality of experience (QoE) are disclosed. The system can comprise a database from multiple data points to monitor and analyze cellular user experiences holistically. The system supplements conventional quality of service (QoS) metrics with user-side, application provider, and internet provider data, among other things. The data can be used to create highly granular service maps. The data can also be used in methods for analyzing and solving network issues, including slowdowns, dropped calls, and network availability are also disclosed. Improved analysis of network, user equipment (UE), and application issues can locate and solve QoE issues, improving cellular customer satisfaction, retention, and loyalty.
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公开(公告)号:EP3235258A1
公开(公告)日:2017-10-25
申请号:EP16743909.0
申请日:2016-01-25
申请人: T-Mobile USA, Inc.
发明人: TAPIA, Pablo , LAU, Kevin
IPC分类号: H04N21/462 , H04N21/475 , H04N21/274 , H04N21/45
摘要: Techniques described herein relate to adjusting a quality level of media streaming. A user device may transmit a request for a first segment of a media file at a first streaming quality level. The user device may determine changes in network communication quality associated with a wireless communication in that the user device is engaged. In response to a determination, the user device may adjust quality levels of media streaming.
摘要翻译: 这里描述的技术涉及调整媒体流的质量水平。 用户设备可以以第一流传输质量等级发送对媒体文件的第一段的请求。 用户设备可以确定与无线通信相关联的网络通信质量的变化,因为用户设备正在参与。 响应于确定,用户设备可以调整媒体流的质量等级。
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公开(公告)号:EP3162002A1
公开(公告)日:2017-05-03
申请号:EP15812765.4
申请日:2015-05-29
申请人: T-Mobile USA, Inc.
发明人: LAU, Kevin , MCNEEL, Warren
IPC分类号: H04L12/24
CPC分类号: H04L51/18 , H04L41/0896 , H04L41/5025 , H04L41/5067 , H04L47/24 , H04L47/76 , H04W8/18 , H04W28/22 , H04W28/24
摘要: Processes and systems described herein enable improvement of quality of experience (QoE) of network services using an upsell framework of the network services. Embodiments of the present disclosure include determining, by a computing device, a network throttling event associated with a network throttling imposed on an account of a user. In response to the determining, the computing device may at least cause presenting of one or more upgrade options in a user interface. After receiving a user selection of an upgrade option of the one or more upgrade options, the computing device may at least cause an adjustment of the network throttling.
摘要翻译: 本文描述的过程和系统使得能够使用网络服务的加售框架来改善网络服务的体验质量(QoE)。 本公开的实施例包括由计算设备确定与施加在用户账户上的网络调节相关联的网络调速事件。 响应于该确定,计算设备可以至少导致在用户界面中呈现一个或多个升级选项。 在接收到对一个或多个升级选项的升级选项的用户选择之后,计算设备可以至少引起对网络节流的调整。
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公开(公告)号:EP2577443A1
公开(公告)日:2013-04-10
申请号:EP11816730.3
申请日:2011-05-25
申请人: T-Mobile USA, Inc.
发明人: LAU, Kevin , SMITH, Desmond
CPC分类号: H04M3/42127 , G10L13/00 , G10L15/22 , G10L15/265 , G10L2015/221 , G10L2015/223 , G10L2015/228 , H04M1/271 , H04M1/72522 , H04M1/72552 , H04M1/72558 , H04M3/42034 , H04M3/42382 , H04M3/541 , H04M2250/74 , H04W4/025 , H04W4/14
摘要: Methods, systems and articles for receiving, by a telecommunication device, audio input through a unified audio interface are disclosed herein. The telecommunication device is further configured to perform at least one of a dictation action, an incoming message processing action, a navigation action, a content lookup action, or a contact lookup action while continuously or substantially continuously receiving voice commands from a user. In some aspects, the telecommunications device may continuously receive and process voice command while operating in a driving mode, which may be initiated by the telecommunications device.
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公开(公告)号:EP3442305A1
公开(公告)日:2019-02-13
申请号:EP18197798.4
申请日:2015-11-18
申请人: T-Mobile USA, Inc.
发明人: LAU, Kevin
摘要: User Equipment and methods for providing an improved cellular user quality of experience (QoE) are disclosed. The User Equipment receives a set of data related to quality of user experience (QoE) metrics and quality of service (QoS) metrics; and a set of data related to onboard functions (615, 620, 625); the combined sets of data are associated with a plurality of geographic locations (305); a plurality of representations of geographic locations (305) are displayed on a map (300); and one or more indicators (315, 320) corresponding to one or more of the plurality of representations of the plurality of geographic locations (305) related to the combined data are displayed on the map. The map 300 can show network types that are predicted to be available at a particular location 305 based on the combined data. Locations can comprise many particular locations where data regarding cellular service is helpful such as, for example houses, buildings, businesses, and a variety of public areas (e.g., parks and airports, for example, with public access).
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公开(公告)号:EP3408996A1
公开(公告)日:2018-12-05
申请号:EP17767120.3
申请日:2017-02-08
申请人: T-Mobile USA, Inc.
IPC分类号: H04L29/06
CPC分类号: H04L67/322 , H04L63/08 , H04L67/06 , H04L67/306
摘要: In some implementations, a telecommunications network can include a core network device communicatively connectable with user equipment (UE). The core network device can receive, via a network interface, an indication of a change to a user preference associated with the user device. The core network device can transmit a notification message including a pseudonymous identifier, the notification message based at least in part on the indication of the change. The UE can transmit, via a network interface, information of an account associated with the UE to a content provider. The information can include the pseudonymous identifier. The UE can then render content received from the content provider. The content provider can receive, via a network, the pseudonymous identifier and a request for content. The content provider can determine a quality setting associated with the pseudonymous identifier, and provide the content based at least in part on the quality setting.
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