公开(公告)号：EP2047360A2

公开(公告)日：2009-04-15

申请号：EP07813722.1

申请日：2007-08-02

申请人： Captaris, Inc.

发明人： WEBSTER, Jason K. ,  RIEDEL, Michael ,  HUNT, Byron Dale ,  REBERT, Treber ,  ISABELLE, Jonathan ,  HARMAN, William Robert

IPC分类号： G06F3/12

CPC分类号： H04N1/32427 ,  G06F3/1208 ,  G06F3/121 ,  G06F3/1217 ,  G06F3/126 ,  G06F3/1275 ,  G06F3/1288 ,  H04L51/14 ,  H04N1/0022 ,  H04N1/00912 ,  H04N1/324 ,  H04N1/32411 ,  H04N1/32641 ,  H04N2201/0039 ,  H04N2201/0094

摘要： A configurable document server is described. In some embodiments, the configurable document server can enable administrators to set an option that prevents documents from being routed to users when the configurable document server experiences some types of errors. When the configurable document server determines that such an error condition exists, it may prevent the routing of the corresponding document. By preventing documents causing errors from being routed, the configurable document server enables administrators to improve the accuracy of document workflow and thereby improve productivity of users.

公开(公告)号：EP1979828A2

公开(公告)日：2008-10-15

申请号：EP07710433.9

申请日：2007-01-31

申请人： Captaris, Inc.

发明人： HODGES, Brian ,  KINAHAN, Colin ,  ORRELL, Simon ,  ROTH, Rick, R. ,  STEPHENS, Christian ,  BROOOKS, Thomas ,  DENNY, Thomas ,  TATTRIE, Scott, Ian ,  LUM, Marvin, Keith ,  SLONE, Kirk ,  JOBIN, Eric ,  YONG, Daren

IPC分类号： G06F15/16

CPC分类号： G06Q10/06 ,  G06Q10/06311 ,  G06Q10/063112 ,  G06Q10/0633 ,  G06Q10/103

摘要： A facility is described for enabling workflow applications. The facility receives a request to identify an optimized resource list that identifies resources capable of performing a workflow process task. The workflow process task can be associated with a document type relating to a document associated with a workflow envelope. The workflow envelope can store multiple documents of at different document types. The facility includes a workflow engine and a simulation engine. The workflow engine performs workflow process tasks based on the tasks identified in the workflow envelope. The simulation engine can employ modeling and historical data from a workflow metrics data source to generate the optimized resource list and identify identifying resources matching the workflow process tasks identified in the workflow envelope.

公开(公告)号：EP1949252A2

公开(公告)日：2008-07-30

申请号：EP06827335.8

申请日：2006-10-31

申请人： Captaris, Inc.

发明人： REBERT, Treber ,  ISABELLE, Jonathan ,  WEBSTER, Jason, K.

IPC分类号： G06F15/173

CPC分类号： H04L67/12 ,  H04L67/327

摘要： A configurable queue processor for document servers is described. The configurable queue processor strives to allocate server resources in an optimal manner such that document servers can process documents efficiently. In various embodiments, the facility includes a configurable queue processor for allocating document flows for handling documents, document transport module for transporting documents between network devices, such as printers, fax boards, and content servers and across local and wide-area networks; functionality for routing optimization with other communications networks, such as messaging services, telephony, and IP networks; and flexible document transport capabilities to workflow applications and multifunction devices (such as all-in-one print/scan/copy/fax/telephone/answering machine devices) and multifunction devices enhanced with video & video capture, messaging, email, network router & gateway capabilities.

公开(公告)号：EP2137636A1

公开(公告)日：2009-12-30

申请号：EP08745643.0

申请日：2008-04-11

申请人： Captaris, Inc.

发明人： HARMAN, William, Robert ,  ISABELLE, Jonathan ,  RIEDEL, Michael

IPC分类号： G06F17/00

CPC分类号： G06F3/1245 ,  G06F3/1247 ,  G06F3/1254 ,  G06F3/126 ,  G06F17/24 ,  G06F17/30569

摘要： A facility for managing a document conversion environment is described. In various embodiments, the facility includes a native application associated with a native document type and an isolation service. The isolation service determines whether a native application associated with the native document type has started and when it has not started, starts the native application and causes the started native application to load and convert a native document to a common document format, wherein the isolation service starts a single instance of the native application and monitors the single instance of the native application so that it complies with specified a parameter, condition, or setting of operation.

公开(公告)号：EP1949251A2

公开(公告)日：2008-07-30

申请号：EP06827326.7

申请日：2006-10-31

申请人： Captaris, Inc.

发明人： REBERT, Treber ,  ISABELLE, Jonathan ,  WEBSTER, Jason, K.

IPC分类号： G06F15/173

CPC分类号： H04L67/12 ,  H04L67/327

摘要： A universal document transport facility is described where, in various embodiments, the facility (304) recognizes document requests based on received document (302), interacts with document routing rules (308) and workflow requirements (310) with respect to the received document, and manages content flows between network nodes. In various embodiments, the facility includes document transport module (306) for transporting documents between network devices, such as printers, fax boards, and content servers and accross local and wide area networks, functionality for routing optimization with other communication networks, such as messaging services, telephony, and IP networks, and flexible document transport capabilities to workflow applications and multifunction devices and multifunction devices enhanced with video and video capture, messaging, email, network router and gateway capabilities.