摘要:
An in-vehicle terminal sends a spoken voice as a voice signal to a relay server, and the relay server includes a voice recognition unit which converts the received voice signal into a string, and a control unit which searches for information stored in a main database or a temporary storage database by using the string and sends a search result to the in-vehicle terminal, and, upon searching for information stored in the main database, stores the search result in the temporary storage database. Upon receiving a voice signal, when the search result is stored in the temporary storage database, the control unit searches for information stored in the temporary storage database by using the string converted from the received voice signal, and, when the search result is not stored in the temporary storage database, the control unit searches for information stored in the main database by using the string.
摘要:
A management system for guiding an agent in a media-specific dialogue has a conversion engine for instantiating ongoing dialogue as machine-readable text, if the dialogue is in voice media, a context analysis engine for determining facts from the text, a rules engine for asserting rules based on fact input, and a presentation engine for presenting information to the agent to guide the agent in the dialogue. The context analysis engine passes determined facts to the rules engine, which selects and asserts to the presentation engine rules based on the facts, and the presentation engine provides periodically updated guidance to the agent based on the rules asserted.
摘要:
Systems and methods are provided for managing and analyzing multi-party dialogs (e.g., call) between communication devices. A digital connection is established with each of a plurality of communication devices. The connection is switched between the communication devices from a POTS connection to digital connections, enabling the communication devices to communicate with each other via the computing device over the digital connections. Audio signals are part of a multi-party dialog between users of the plurality of communication devices. The received audio signals are split into corresponding first signals and second signals. The first signals are transmitted to the plurality of communication devices and are analyzed to produce measurements of features of the second signals. Feedback data is transmitted to at least one of the plurality of communication devices.
摘要:
A method in a device management system for managing a plurality of target devices is provided. The method comprises: receiving, from a voice input apparatus associated with a first target device among the plurality of target devices, instruction information that includes first voice information indicating an operation instruction for any target device among the plurality of target devices; recognizing the operation instruction from the first voice information; determining whether or not second voice information indicating a second target device among the plurality of target devices is included in the instruction information; and transmitting, (i) if the second voice information is not included in the instruction information, a control command for executing the recognized operation instruction to the first target device, or, (ii) if the second voice information is included in the instruction information, the control command to the second target device.
摘要:
Systems, methods and devices for electronic communications having decreased information loss are disclosed. According to one embodiment, a method may include (1) at least one signal processor identifying a first segment of a signal; (2) the at least one signal processor generating a representation of the first segment of the signal; (3) the at least one signal processor identifying a first plurality of surrogate candidates in the representation of the first segment of the signal; (4) the at least one signal processor generating a representation of a second segment of the signal; and (5) the at least one signal processor encoding the first plurality of surrogate candidates as a first plurality of surrogates in the representation of the second segment of the signal.
摘要:
A communication system according to the present invention includes a plurality of terminal devices that are able to communicate mutually. Each of the terminal devices includes a voice input conversion device, a voice transmitting device, a voice receiving device, and a voice reproducing device. When there is a plurality of voice signals which has not been completed reproduction, the voice reproducing device reproduces after arranging the voice signals so that respective voices corresponding to the respective voice signals do not overlap.
摘要:
Embodiments of the invention include a system for evaluating loudness data. The system includes an audio input to receive an audio signal, a loudness measurer structured to continuously measure a loudness of the audio signal, and a data logger structured to record the measured loudness data in a loudness data log. Other embodiments may also include a log analyzer to receive the logged loudness data and make evaluations based on the data. The log analyzer includes a log input structured to receive the loudness data log and a violation module structured to determine if data in the loudness data log indicates a loudness violation occurred. Methods are also described.
摘要:
A user of a hands-free phone cannot determine with which speech quality the distant side of communication is listened to, and does not know which action to be required to improve the speech quality. In the case of the present invention, a function of presenting an action to be implemented by the user to improve the speech quality at the opposite party is mounted on the hands-free terminal. For the presentation here, it is assumed that the hands-free terminal according to the present invention has a function of estimating the speech quality at the distant side, a function of estimating an action to be implemented by the user to improve the estimated speech quality, and a function of presenting the estimated action to the user.
摘要:
A management system for guiding an agent in a media-specific dialogue has a conversion engine for instantiating ongoing dialogue as machine-readable text, if the dialogue is in voice media, a context analysis engine for determining facts from the text, a rules engine for asserting rules based on fact input, and a presentation engine for presenting information to the agent to guide the agent in the dialogue. The context analysis engine passes determined facts to the rules engine, which selects and asserts to the presentation engine rules based on the facts, and the presentation engine provides periodically updated guidance to the agent based on the rules asserted.