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公开(公告)号：EP1848187B1
公开(公告)日：2018-06-13
申请号：EP07006916.6
申请日：2007-04-03
申请人： Deutsche Telekom AG
发明人： Runge, Fred , Emhardt, Jürgen
CPC分类号： H04M3/42 , G10L17/22 , H04M3/38 , H04M3/385 , H04M2201/18 , H04M2201/41 , H04M2203/6054
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公开(公告)号：EP3001662A2
公开(公告)日：2016-03-30
申请号：EP15182074.3
申请日：2015-08-21
发明人： KIM, Seung-min , NA, Jeong-shan , LEE, Dai-boong , LEE, Min-hyuk
IPC分类号： H04M3/56
CPC分类号： G10L15/26 , H04M3/56 , H04M2201/40 , H04M2201/41 , H04N1/00352 , H04N7/147 , H04N7/15
摘要： A conference proceeding apparatus a conference proceeding method for advancing a conference are provided. The conference proceeding apparatus includes an interface configured to receive an input, a display configured to display subjects of a conference in response to the interface receiving an input to start the conference, and a voice recognizer configured to recognize voices of participants of the conference. The conference proceeding apparatus further includes a voice-text converter configured to convert the recognized voices into texts, and a controller configured to register, in a record of the conference, the converted texts corresponding to the subjects.
摘要翻译： 会议程序装置提供了推进会议的会议程序方法。 会议进行装置包括：接口，被配置为接收输入;显示器，被配置为响应于界面接收开始会议的输入而显示会议的主题;以及语音识别器，被配置为识别会议的参与者的语音。 会议进行装置还包括被配置为将识别的语音转换为文本的语音文本转换器以及被配置为在会议的记录中注册对应于主题的转换后的文本的控制器。
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公开(公告)号：EP2297933A1
公开(公告)日：2011-03-23
申请号：EP09766142.5
申请日：2009-06-19
CPC分类号： H04M3/5175 , G10L15/22 , G10L15/30 , G10L17/00 , H04M3/42068 , H04M3/42221 , H04M3/5183 , H04M2201/41 , H04M2203/357
摘要： The invention provides a computer-implemented method of handling a telephone call, comprising monitoring a conversation between an agent and a customer on a telephone line as part of the telephone call to extract the audio signal therefrom. Real-time voice analytics are performed on the extracted audio signal while the telephone call is in progress. The results from the voice analytics are then passed to a computer-telephony integration system responsible for the call for use by the computer-telephony integration system for determining future handling of the call.
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公开(公告)号：EP2273412A1
公开(公告)日：2011-01-12
申请号：EP10183512.2
申请日：2006-01-19
发明人： Jaramillo, David , McCobb, Gerald
IPC分类号： G06F21/00
CPC分类号： G10L17/22 , G06F21/32 , G10L17/00 , H04M3/385 , H04M2201/41
摘要： The invention relates to a method of authentication to gain access to a multi-modal application, receiving a multimodal markup language document for the multi-modal application that, when rendered, queries a user for a user identifier and for audio of the user's voice, rendering the multimodal markup language document to query the user for the user identifier and the audio of the user's voice, receiving user input comprising the user identifier and the audio of the user's voice, sending the user identifier and the audio of the user's voice to a server hosting the multi-modal application, and selectively receiving access to the multi-modal application program.
摘要翻译： 本发明涉及一种认证方法以获得对多模式应用的访问，接收用于多模式应用的多模式标记语言文档，所述多模式应用在被呈现时向用户询问用户标识符和用户语音的音频， 使所述多模式标记语言文档向所述用户查询所述用户标识符和所述用户语音的音频;接收包括所述用户标识符和所述用户语音的音频的用户输入;将所述用户标识符和所述用户语音的音频发送给 服务器托管多模式应用程序，并有选择地接收对多模式应用程序的访问。
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5.发明公开
公开(公告)号：EP1956814A1
公开(公告)日：2008-08-13
申请号：EP08101082.9
申请日：2008-01-30
申请人： VOICE.TRUST AG
发明人： Kuppuswamy, Raja , Mumm, Marc
CPC分类号： H04L63/0861 , G10L17/22 , H04M3/38 , H04M3/385 , H04M2201/41 , H04W12/06 , H04W12/08
摘要： Digitales Verfahren zur Authentifizierung eines Nutzers eines Telekommunikations- bzw. Datennetzes für einen Zugriff zu geschützten Daten oder einer einem definierten Nutzerkreis vorbehaltenen Leistung oder für die Verwendung aktuell durch den Nutzer eingegebener Daten, wobei eine aktuell bei einem Zugriffs-Versuch durch den Nutzer an einem Telekommunikations- oder VoIP-Endgerät eingesprochene Sprachprobe einer Stimmanalyseeinrichtung zugeführt und hierin ein aktuelles Stimmprofil errechnet und dieses in einer Stimmprofil-Vergleichereinheit mit einem vorgespeicherten initialen Stimmprofil verglichen und im Ansprechen auf ein positives Vergleichsergebnis der Nutzer authentifiziert und ein den Zugriff freigebendes erstes Steuersignal, jedoch im Ansprechen auf ein negatives Vergleichsergebnis ein den Zugriff sperrendes oder eine Ersatz-Authentifizierungsprozedur triggerndes zweites Steuersignal erzeugt wird.
摘要翻译： 该方法包括由用户在电信或因特网语音协议终端设备E.G.路由语音样本中目前所阐述在接入尝试 移动电话（3），在声音分析单元。 电流分布是语音与在语音简档比较单元（27），初始语音简档进行比较。 用户被认证和允许访问的控制信号响应于肯定的比较结果产生的。 另一控制信号禁止访问或触发的替代认证过程中响应于否定的比较结果产生的。 因此独立claimsoft被包括在一种方法中实现用于认证电信或数据网络的用户访问受保护的数据或用于定义用户的圆或者使用数据的当前用户输入而保留的服务安排 ，
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公开(公告)号：EP1578102A1
公开(公告)日：2005-09-21
申请号：EP05003978.3
申请日：2005-02-24
申请人： Deutsche Telekom AG
CPC分类号： H04M3/436 , H04M3/53366 , H04M3/53391 , H04M2201/41
摘要： Die Erfindung betrifft ein Verfahren zur Steuerung eines Telekommunikationssystems in/an einem Telekommunikationsnetz (1) oder sprachboxbasierter Dienste (2), wobei bei einer Kommunikationsverbindung zwischen einem Anrufer (A,B,C,D) und dem Telekommunikationssystem der Anrufer anhand seiner Stimme erkannt wird und in Abhängigkeit einer Erkennung ein Dienst aktiviert wird. Die Erfindung betrifft weiterhin ein Telekommunikationssystem mit Sprachboxen.
摘要翻译： 该方法包括将呼叫者的语音与用于在呼叫者和电信系统之间的通信链路中识别呼叫者的语音/语音的语音样本进行比较。 语音样本存储在电信系统的数据库中。 基于人员的服务是基于语音识别激活的。 在语音识别之后，个人消息被转发给呼叫者。 电信系统还包括独立的索赔。
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7.发明公开
公开(公告)号：EP0903032A2
公开(公告)日：1999-03-24
申请号：EP97927816.0
申请日：1997-05-30
申请人： WorldVoice Inc.
发明人： FINNIGAN, Paul, F.
IPC分类号： H04M3
CPC分类号： H04M3/53366 , G10L17/00 , H04M3/42042 , H04M3/42059 , H04M3/42093 , H04M3/42102 , H04M3/487 , H04M3/533 , H04M3/53325 , H04M3/53383 , H04M2201/40 , H04M2201/41
摘要： Authentication of voice message recipient network addresses employs generating (102) and storing (104) a 'network file' that includes 'voice clips' and associated network addresses that are extracted from voice messages received across a network (10) from voice message systems (16, 18). A voice clip is the first one to three seconds of voice extracted from each received voice message. Over time, the network file will grow to contain multiple voice clips and associated network voice message addresses. When a voice message originator subsequently enters a recipient's network address (106), the originating voice message system searches (114) the network file for the network address, retrieves the associated voice clip (116), and plays it for the voice message originator to authenticate the recipient's network address. Voice authentication of a voice message originator entails encoding (134) into a 'voice print file', original voice clips and associated network addresses received from positively identified voice message originators. Thereafter, when a questionable voice message is received (138), the voice message system extracts a new voice clip (142), generates a new voice print (144), and compares it with the original voice print associated with the voice message address (148). If the voice prints are substantially the same, the received voice message is annotated with an 'authenticating' message (150).
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公开(公告)号：EP0598469A3
公开(公告)日：1996-07-10
申请号：EP93303061.1
申请日：1993-04-20
申请人： Dunlevy, Daniel P.
发明人： Dunlevy, Daniel P.
CPC分类号： G06Q20/04 , G06Q20/389 , G06Q20/403 , G07C9/00087 , G10L17/22 , H04M3/385 , H04M15/00 , H04M2201/41
摘要： The INTERACTIVE CREDIT CARD FRAUD CONTROL PROCESS system utilizes a computer with telephone interface, memory, voice recognition software and hardware, and an information archive and retrieval process. A computer program (10) is used to automatically and electronically control the determination of the caller as the authorized credit card holder, or conversely an unauthorized perpetrator attempting to make a credit card transaction. The telephone interface is connected to a telephone line and the caller dials a number that connects the caller with the present invention (12), which then captures certain information about the incoming call (14 & 16) and creates a permanent Record Stamp (18) of the call to which transactional information is added as the call progresses. The caller is asked question prompts, and the system receives voice and touch tone responses from the caller from which the system determines if a VoicePrint is applicable (20). The caller responses are managed by the present invention in a method that determines if the caller is the authorized credit card holder, and if the caller is not the authorized credit card holder the present invention captures information that can lead to the capture and conviction of the caller as a credit card fraud felon. The present invention uses the caller's spoken voice print of the card holder's name as one of the determining factors to determine if the caller is the authorized credit card holder (22). The VoicePrint, included in a claim in the present invention, uniquely and positively identifies a single person, and therefore becomes a valuable tool and evidence in the apprehension and conviction of perpetrators of credit card fraud. With a VoicePrint of the authorized credit card holder on file, the present invention prevents any other person except approved persons from making credit card transactions with that card number. Even without the VoicePrint, the control process is highly effective in limiting fraud risk and the present invention creates a VoicePrint of the caller, ties that identifier to the Record Stamp, and can thereafter identify that person as the person who was the caller. Additional claims relate to using the present invention for security and access control, including the gathering of positive identifying evidence of perpetrators.
摘要翻译： 交互式信用卡欺诈控制过程系统利用具有电话接口，存储器，语音识别软件和硬件的计算机以及信息归档和检索过程。 计算机程序（10）用于自动和电子地控制作为授权信用卡持有者的呼叫者的确定，或者相反地，试图进行信用卡交易的未经授权的肇事者。 电话接口连接到电话线路，呼叫方拨打将呼叫者连接到本发明（12）的号码，然后本发明（12）捕获有关来话呼叫（14和16）的某些信息，并创建一个永久记录邮票（18） 在呼叫进行时添加事务信息的呼叫。 呼叫者被询问提示，系统接收来自呼叫者的语音和触摸音响应，系统确定VoicePrint是否适用（20）。 呼叫者响应由本发明以一种方法来管理，该方法确定呼叫者是否是授权的信用卡持有者，如果呼叫者不是授权的信用卡持有者，则本发明捕获可导致捕获和定罪的信息 来电者作为信用卡诈骗重罪。 本发明使用呼叫者的持卡人姓名的语音打印作为决定因素之一来确定呼叫者是否是授权的信用卡持有人（22）。 包含在本发明的权利要求中的VoicePrint独特且积极地识别了一个人，因此成为信用卡欺诈者的担心和定罪的宝贵工具和证据。 通过授权的信用卡持有者的VoicePrint的文件，本发明防止任何其他人除了获得批准的人员与该卡号进行信用卡交易。 即使没有VoicePrint，控制过程在限制欺诈风险方面也是非常有效的，本发明创建了呼叫者的VoicePrint，将该标识符与记录戳相关联，并且此后可以将该人称为作为呼叫者的人。 附加权利要求涉及将本发明用于安全和访问控制，包括收集肇事者的积极确定证据。
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公开(公告)号：EP2602982B1
公开(公告)日：2018-10-31
申请号：EP12195697.3
申请日：2012-12-05
申请人： AUTHADA GmbH
CPC分类号： H04L63/18 , H04L63/0861 , H04L63/123 , H04L2463/121 , H04M3/385 , H04M2201/41
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公开(公告)号：EP3271917A1
公开(公告)日：2018-01-24
申请号：EP16719575.9
申请日：2016-03-18
发明人： KASHTAN, Guy , SCHLESINGER, Benny , FITOUSSI, Hen
CPC分类号： G10L17/00 , G10L17/04 , G10L17/22 , G10L19/018 , H04M3/56 , H04M3/563 , H04M3/569 , H04M2201/41 , H04M2203/5081 , H04M2203/6045
摘要： A computer system may communicate metadata that identifies a current speaker. The computer system may receive audio data that represents speech of the current speaker, generate an audio fingerprint of the current speaker based on the audio data, and perform automated speaker recognition by comparing the audio fingerprint of the current speaker against stored audio fingerprints contained in a speaker fingerprint repository. The computer system may communicate data indicating that the current speaker is unrecognized to a client device of an observer and receive tagging information that identifies the current speaker from the client device of the observer. The computer system may store the audio fingerprint of the current speaker and metadata that identifies the current speaker in the speaker fingerprint repository and communicate the metadata that identifies the current speaker to at least one of the client device of the observer or a client device of a different observer.
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