公开(公告)号：US11947446B2

公开(公告)日：2024-04-02

申请号：US17659198

申请日：2022-04-14

Applicant: ADOBE INC.

Inventor： Mukul Lamba ,  Saurabh Garg ,  Mandeep Singh ,  Kaushal Mishra

IPC: G06F11/36 ,  G06F9/54 ,  G06Q30/016

CPC classification number: G06F11/366 ,  G06F9/542 ,  G06Q30/016

Abstract: Systems and methods for customer journey orchestration are described. One or more aspects of the systems and methods include identifying, by a customer journey orchestration application, a customer journey having a previously unidentified fault; initiating, by a mode selection component, a debug mode of the customer journey orchestration application for the customer journey; receiving, by a graphical user interface of the customer journey orchestration application, a user input corresponding to an event of a plurality of events of the customer journey; simulating, by an event simulation component, the event based on the user input and the debug mode; determining, by a status component, a status of the event based on the simulation; and identifying, by a fault identification component, the previously unidentified fault based on the status of the event.

公开(公告)号：US20240143597A1

公开(公告)日：2024-05-02

申请号：US18049883

申请日：2022-10-26

Applicant: Adobe Inc.

Inventor： Mandeep Singh ,  Shiladitya Bose ,  Saurabh Garg ,  Mukul Lamba ,  Kaushal Mishra

IPC: G06F16/2457 ,  G06F16/22 ,  G06F16/23

CPC classification number: G06F16/2457 ,  G06F16/2228 ,  G06F16/23

Abstract: The present disclosure relates to systems, methods, and non-transitory computer readable media that utilize a consolidated graphical user interface for visually presenting the state of a user profile with respect to a workflow journey. For instance, in one or more embodiments, the disclosed systems provide, for display within a graphical user interface of a client device, a visual representation of a workflow journey comprising a plurality of nodes and one or more edges connecting the plurality of nodes. Additionally, the disclosed systems receive, via the graphical user interface of the client device, an identifier associated with a user profile. The disclosed systems further modify, within the graphical user interface of the client device, the visual representation of the workflow journey to reflect a state of the user profile with respect to the workflow journey.

公开(公告)号：US12111836B2

公开(公告)日：2024-10-08

申请号：US18049883

申请日：2022-10-26

Applicant: Adobe Inc.

Inventor： Mandeep Singh ,  Shiladitya Bose ,  Saurabh Garg ,  Mukul Lamba ,  Kaushal Mishra

IPC: G06F3/048 ,  G06F3/0481 ,  G06F16/22 ,  G06F16/23 ,  G06F16/2457

CPC classification number: G06F16/2457 ,  G06F3/048 ,  G06F3/0481 ,  G06F16/2228 ,  G06F16/23

Abstract: The present disclosure relates to systems, methods, and non-transitory computer readable media that utilize a consolidated graphical user interface for visually presenting the state of a user profile with respect to a workflow journey. For instance, in one or more embodiments, the disclosed systems provide, for display within a graphical user interface of a client device, a visual representation of a workflow journey comprising a plurality of nodes and one or more edges connecting the plurality of nodes. Additionally, the disclosed systems receive, via the graphical user interface of the client device, an identifier associated with a user profile. The disclosed systems further modify, within the graphical user interface of the client device, the visual representation of the workflow journey to reflect a state of the user profile with respect to the workflow journey.

公开(公告)号：US20230333966A1

公开(公告)日：2023-10-19

申请号：US17659198

申请日：2022-04-14

Applicant: ADOBE INC.

Inventor： Mukul Lamba ,  Saurabh Garg ,  Mandeep Singh ,  Kaushal Mishra

IPC: G06F11/36 ,  G06Q30/00 ,  G06F9/54

CPC classification number: G06F11/366 ,  G06Q30/016 ,  G06F9/542

Abstract: Systems and methods for customer journey orchestration are described. One or more aspects of the systems and methods include identifying, by a customer journey orchestration application, a customer journey having a previously unidentified fault; initiating, by a mode selection component, a debug mode of the customer journey orchestration application for the customer journey; receiving, by a graphical user interface of the customer journey orchestration application, a user input corresponding to an event of a plurality of events of the customer journey; simulating, by an event simulation component, the event based on the user input and the debug mode; determining, by a status component, a status of the event based on the simulation; and identifying, by a fault identification component, the previously unidentified fault based on the status of the event.