Abstract:
According to one embodiment of the present disclosure, there is provided a vehicle diagnosis system equipped with a communication terminal for transmitting vehicle information acquired from a vehicle to a server, and a server for analyzing the vehicle information received from the communication terminal and diagnosing the vehicle. The server is provided with a WEB screen providing unit for providing a WEB screen including instructions for the operator in a manner that the communication terminal can display via a communication network. The communication terminal displays the provided WEB screen via the communication network.
Abstract:
A vehicle-repair support system including a communication terminal and a server is provided. The communication terminal obtains vehicle information from a vehicle. The server receives vehicle information from the communication terminal and supports repair of the vehicle. The server comprises an inquiry unit, a search unit and a search result notification unit. The inquiry unit makes an inquiry to a repair requester about a vehicle condition. Based on a result of the inquiry made by the inquiry unit, the search unit makes a search for information about similar cases which involve a symptom similar to a symptom of the vehicle targeted for the repair. The search result notification unit notifies a result of the search made by the search unit to the communication terminal.