公开(公告)号：US20070203875A1

公开(公告)日：2007-08-30

申请号：US11361848

申请日：2006-02-24

Applicant: Ellis Cave ,  David Cheng

Inventor： Ellis Cave ,  David Cheng

IPC: G06F17/30

CPC classification number: G06F16/148 ,  G06F16/68

Abstract: There is disclosed systems and methods for retrieving files from a file server using file attributes. In one embodiment, an audio file server is accessed to retrieve prerecorded audio files using file attributes. In one embodiment, the HTTP protocol is used by adding query attributes, such as a text version of the desired message, along with other required attributes of the audio file, to the audio file server. The audio file server accepts the attributes, including the message text attributes and parses them to resolve which audio (.wav) message to retrieve. The retrieved audio file is then returned to the voice browser, which normally plays the message. In this way, IVR application developers can specify the content, speaker, language, dialect, emotion, and other attributes of a required audio file utilizing standard voice browsers to access audio files.

Abstract translation: 公开了使用文件属性从文件服务器检索文件的系统和方法。 在一个实施例中，访问音频文件服务器以使用文件属性来检索预先记录的音频文件。 在一个实施例中，通过将诸如所需消息的文本版本的查询属性与音频文件的其他所需属性一起添加到音频文件服务器来使用HTTP协议。 音频文件服务器接受属性，包括消息文本属性，并解析它们以解析要检索哪个音频（.wav）消息。 检索到的音频文件然后返回到通常播放消息的语音浏览器。 这样，IVR应用程序开发人员可以使用标准语音浏览器来指定所需音频文件的内容，扬声器，语言，方言，情感和其他属性来访问音频文件。

公开(公告)号：US20070203927A1

公开(公告)日：2007-08-30

申请号：US11361324

申请日：2006-02-24

Applicant: Ellis Cave ,  David Cheng

Inventor： Ellis Cave ,  David Cheng

IPC: G06F7/00

CPC classification number: G06F16/14

Abstract: In one embodiment, file attributes of a desired file are sent along with the URL to the storing server and the attributes are used for subsequent retrieval of the file. Attributes, such as the text or title of the file, the language of the file, the creator of the file, etc, can all be added to the file in the form of metadata. Files that are recorded without metadata can have metadata attached thereto and can be retrieved using the metadata. The URL initially carries the metadata to the server and the server then both uses the metadata for indexing purposes and, if desired, adds the metadata to the file for storage with the file. In one embodiment, the files are media files used in an IVR system.

Abstract translation: 在一个实施例中，期望文件的文件属性与URL一起被发送到存储服务器，并且这些属性被用于文件的后续检索。 诸如文件的文本或标题，文件的语言，文件的创建者等的属性都可以以元数据的形式添加到文件中。 没有元数据记录的文件可以附加元数据，并且可以使用元数据来检索。 该URL首先将元数据携带到服务器，然后服务器然后使用元数据进行索引，如果需要，将元数据添加到该文件中以与该文件一起存储。 在一个实施例中，这些文件是在IVR系统中使用的媒体文件。

公开(公告)号：US20070203874A1

公开(公告)日：2007-08-30

申请号：US11361847

申请日：2006-02-24

Applicant: Ellis Cave ,  Michael Polcyn

Inventor： Ellis Cave ,  Michael Polcyn

IPC: G06F17/30

CPC classification number: G06F16/10

Abstract: There is disclosed a system and method for storing metadata information in files. When each file is stored in a file server an index of the stored metadata is also stored such that when a query is subsequently presented to the file server, the query is used by a search engine to identify and retrieve the desired file. In one embodiment, the files are audio messages for use in an Interactive Voice Response (IVR) system and the audio messages are stored on a audio file server.

Abstract translation: 公开了一种用于将元数据信息存储在文件中的系统和方法。 当每个文件存储在文件服务器中时，存储的元数据的索引也被存储，使得当随后向文件服务器呈现查询时，搜索引擎使用该查询来识别和检索所需的文件。 在一个实施例中，文件是用于交互式语音应答（IVR）系统中的音频消息，音频消息被存储在音频文件服务器上。

公开(公告)号：US20070203708A1

公开(公告)日：2007-08-30

申请号：US11364353

申请日：2006-02-28

Applicant: Michael Polcyn ,  Ellis Cave ,  Kenneth Waln ,  Bogdan Blaszczak

Inventor： Michael Polcyn ,  Ellis Cave ,  Kenneth Waln ,  Bogdan Blaszczak

IPC: G10L21/00

CPC classification number: H04M3/4936 ,  G10L15/30 ,  H04M3/42221 ,  H04M3/5166 ,  H04M2201/40 ,  H04M2201/60

Abstract: The present invention is directed to a system and method in which an interface (proxy) is positioned between a browser and a speech server such that the proxy, while transparent to both the browser and the speech server, collects and stores data, including utterances and other media obtained from a user, such that the media data can be retrieved in a uniform manner for subsequent manipulation, such as, for example, transcription or presentation (or preservation) of a tangible format of the media as a function of a transaction session with the user. The proxy is a passive monitoring device positioned between the functioning components of a system such that the proxy looks to the browser as a speech server and looks to the speech server as a browser.

Abstract translation: 本发明涉及一种系统和方法，其中接口（代理）位于浏览器和语音服务器之间，使得代理对浏览器和语音服务器都是透明的，收集和存储数据，包括话语和 从用户获得的其他媒体，使得可以以均匀的方式检索媒体数据以进行后续操作，例如作为交易会话的函数的媒体的有形格式的转录或呈现（或保存） 与用户。 代理是位于系统的功能组件之间的被动监视设备，使得代理将浏览器看作语音服务器，并将语音服务器视为浏览器。

公开(公告)号：US20070201631A1

公开(公告)日：2007-08-30

申请号：US11361846

申请日：2006-02-24

Applicant: Ellis Cave ,  Michael Polcyn

Inventor： Ellis Cave ,  Michael Polcyn

IPC: H04M1/64

CPC classification number: H04M3/4938 ,  H04M2201/39

Abstract: There is disclosed a system and method for addressing an audio file server to play pre-recorded audio files, including variable audio files, using a query URL containing the required file's attributes, without requiring a fully-resolved file address. The HTTP URL protocol is used by adding attributes, such as the language, the speaker, and a text version of the desired message, along with other required attributes of the audio file to the URL. The audio file server accepts and analyzes the attributes in the URL to find out what type of variable field is being requested. Normally, variable field prompts created from spliced audio clips are restricted to a few specific types of variable fields, such as time, date, or amount, fields, or numeric strings such as telephone numbers, credit card numbers, etc. Once the audio file server determines the field type, language and speaker from the URL, it examines the field text value from the query attribute string. The file server then calculates and retrieves the set of utterances required to create the desired phrase. The audio file server splices all of the short files together, and returns the completed utterance to the voice browser for playing to the user.

Abstract translation: 公开了一种用于寻址音频文件服务器以使用包含所需文件属性的查询URL来播放预先录制的音频文件（包括可变音频文件）的系统和方法，而不需要完全解析的文件地址。 HTTP URL协议是通过添加属性，如语言，扬声器和所需消息的文本版本，以及音频文件的其他必需属性到URL。 音频文件服务器接受并分析URL中的属性，以找出正在请求哪种类型的变量字段。 通常，从拼接音频剪辑创建的变量字段提示被限制到几个特定类型的可变字段，例如时间，日期或数量，字段或数字字符串，例如电话号码，信用卡号等。一旦音频文件 服务器从URL中确定字段类型，语言和说话者，它从查询属性字符串中检查字段文本值。 然后，文件服务器计算并检索创建所需短语所需的一组话语。 音频文件服务器将所有短文件拼接在一起，并将完成的话语返回到语音浏览器，以播放给用户。