公开(公告)号：US20240143306A1

公开(公告)日：2024-05-02

申请号：US18051040

申请日：2022-10-31

Applicant: MOTOROLA SOLUTIONS, INC.

Inventor： JONATHAN CHAN ,  LOGESVARY POO GOPALASAMY ,  BENG KWANG TAN ,  SHINN WOEI OOI ,  REXY PRAKASH CHACKO ,  Anoop Sehgal PARAS RAM ,  Uvarajan Moorthy ,  Yei Lan Lee ,  NOR SABRINA Abu ZAKI

IPC: G06F8/65 ,  H04L67/00

CPC classification number: G06F8/65 ,  H04L67/34

Abstract: A method and apparatus for incentivizing a user to update a device is provided herein. During operation, an update manager will determine a past history of performance problems specific to the device that needs updating. The device manager will also determine problems fixed with the update. A personalized message that mentions the past history of performance problems that are fixed with the update will be provided to the user along with a request to update the device.