METHOD AND APPARATUS FOR REPAIR OR MAINTENANCE CONTROL OF DEVICES

    公开(公告)号:US20180268375A1

    公开(公告)日:2018-09-20

    申请号:US15760725

    申请日:2015-09-16

    Abstract: A method and apparatus having local communication with a proximate device; user interfacing with a user of the apparatus; mobile communication with a back-end server; identifying the proximate device using the local communication and receiving status information from the proximate device; presenting to the user an indication of the status of the proximate device; receiving from the user a request for repair or maintenance information relating to the proximate device; signaling with mobile communication to a back-end server an indication of the status of the proximate device, information relating to the user and a direct or indirect indication of properties of the proximate device and to responsively receive from the back-end server corresponding repair or maintenance information; and presenting of the received repair or maintenance information to the user before repair or maintenance of the proximate device is performed according to the repair or maintenance information.

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