Method and system for emergency call management

    公开(公告)号:US10165431B2

    公开(公告)日:2018-12-25

    申请号:US15436379

    申请日:2017-02-17

    Applicant: RapidSOS, Inc.

    Abstract: A system and method for generating and transmitting emergency messages and for maintaining real-time emergency communications sessions between users and emergency dispatch centers. A system receives data transmitted from a user device and constructs an emergency message related to a specific type of emergency scenario as well as the location, meta-data and background information of the user. The generated emergency message is transmitted via a communications network and delivered to an appropriate emergency dispatch center. The method enables the user to deliver a detailed request for help regardless of his or her location or, in another instance, delivers the basic emergency response related information for the user. The generated emergency message is universally compatible with emergency communications center infrastructure so long as the communications centers possess basic voice call equipment.

    METHOD AND SYSTEM FOR EMERGENCY CALL MANAGEMENT
    2.
    发明申请
    METHOD AND SYSTEM FOR EMERGENCY CALL MANAGEMENT 有权
    紧急呼叫管理方法与系统

    公开(公告)号:US20160088455A1

    公开(公告)日:2016-03-24

    申请号:US14856818

    申请日:2015-09-17

    Applicant: RAPIDSOS, INC.

    Abstract: A system and method for generating and transmitting emergency messages and for maintaining real-time emergency communications sessions between users and emergency dispatch centers. A system receives data transmitted from a user device and constructs an emergency message related to a specific type of emergency scenario as well as the location, meta-data and background information of the user. The generated emergency message is transmitted via a communications network and delivered to an appropriate emergency dispatch center. The method enables the user to deliver a detailed request for help regardless of his or her location or, in another instance, delivers the basic emergency response related information for the user. The generated emergency message is universally compatible with emergency communications center infrastructure so long as the communications centers possess basic voice call equipment.

    Abstract translation: 一种用于生成和发送紧急消息并用于在用户和紧急调度中心之间维护实时紧急通信会话的系统和方法。 系统接收从用户设备发送的数据,并构建与特定类型的紧急情况相关的紧急消息以及用户的位置,元数据和背景信息。 生成的紧急消息通过通信网络传输并传送到适当的紧急调度中心。 该方法使得用户能够递送详细的帮助请求,而不管他或她的位置如何,或者在另一情况下,为用户提供基本的紧急响应相关信息。 只要通信中心拥有基本的语音通话设备,所产生的紧急信息与应急通信中心基础设施普遍兼容。

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