公开(公告)号：US09524132B2

公开(公告)日：2016-12-20

申请号：US14876062

申请日：2015-10-06

Applicant: VIDEOJET TECHNOLOGIES INC.

Inventor： Robert Weaver ,  Robert Neagle

IPC: G06F3/12 ,  G06K15/02 ,  G03G15/00 ,  B41J2/165 ,  B41J2/02

CPC classification number: G06F3/1234 ,  B41J2/02 ,  B41J2/165 ,  B41J2002/16573 ,  G03G15/502 ,  G03G15/5079 ,  G03G2215/00113 ,  G06F3/121 ,  G06F3/1217 ,  G06F3/1287 ,  G06F3/1294 ,  G06K15/02

Abstract: A method and system for remote servicing of an industrial printer includes obtaining, on a processor, sensor data that indicates values output by a sensors configured to measure physical phenomena related to a plurality of components of the industrial printer. Also obtained, on the processor, is parameter data that indicates values for parameters that indicate user settings for operation of the industrial printer. It is determined, on the processor, a service issue related to the industrial printer based on the sensor data and the parameter data, It is also determined, at least in part on the processor, an action to be performed on the industrial printer in response to the service issue. Furthermore; the action is caused to be initiated. In some embodiments, the action is initiated at one facility different from a facility where the industrial printer is located.

Abstract translation: 一种用于工业打印机的远程服务的方法和系统包括在处理器上获得指示由被配置为测量与工业打印机的多个部件相关的物理现象的传感器输出的值的传感器数据。 在处理器上还获得指示指示用于工业打印机的操作的用户设置的参数的值的参数数据。 在处理器上，基于传感器数据和参数数据确定与工业打印机相关的服务问题，还至少部分地在处理器上确定响应于在工业打印机上执行的动作 服务问题。 此外; 该动作被启动。 在一些实施例中，该动作在与工业打印机所在的设施不同的一个设施处开始。

公开(公告)号：US20160375709A1

公开(公告)日：2016-12-29

申请号：US14900753

申请日：2014-06-24

Applicant: VIDEOJET TECHNOLOGIES INC.

Inventor： Peter Nguyen ,  Anthony Selmeczy ,  Thomas Wiegner ,  Joshua Harris ,  Robert Neagle ,  Xuedong Zhan ,  Trent Hauser ,  Paul Poloniewicz

IPC: B41J29/393 ,  G06K7/14 ,  H04N1/00 ,  G06K19/06

CPC classification number: B41J29/393 ,  B41J3/44 ,  G06K7/1413 ,  G06K19/06028 ,  H04N1/00251 ,  H04N1/00689 ,  H04N1/00734 ,  H04N1/00745 ,  H04N1/00782 ,  H04N1/19594 ,  H04N2201/0436

Abstract: A printer system includes a print head, the print head oriented with a first end at a height above a substrate. A support arm extends laterally with respect to the print head. A camera is disposed on the support arm a fixed height above the substrate, such that the camera can be adjusted laterally with respect to the print head. The camera is disposed at an angle with respect to vertical to the substrate. A product detect mechanism is disposed laterally on the support arm with respect to the print head. A controller is in communication with the camera and the product detect mechanism, wherein the system is configured so that the camera can verify the printing of an image on the substrate.

Abstract translation: 打印机系统包括打印头，打印头定位成在基板上方的高度处具有第一端。 支撑臂相对于打印头横向延伸。 相机在支撑臂上设置在基板上方固定的高度，使得照相机可以相对于打印头横向调节。 照相机相对于基板垂直设置成一定角度。 产品检测机构相对于打印头横向设置在支撑臂上。 控制器与相机和产品检测机构通信，其中系统被配置为使得相机可以验证基板上的图像的打印。