公开(公告)号：US11329891B2

公开(公告)日：2022-05-10

申请号：US16986850

申请日：2020-08-06

Applicant: Vonage Business Inc.

Inventor： Sanjay Macwan ,  Deepak Ottur ,  Murali Ramsunder

IPC: H04L41/00 ,  H04L41/0853 ,  H04L41/0813 ,  G06V20/20

Abstract: The techniques described herein relate to methods, apparatus, and computer readable media configured to manage devices that are part of a telecommunications system. An image of a device that is part of a telecommunications system is obtained and transmitted to a first remote device. Data indicative of device-specific information for the device is received from the first remote device in response to transmitting the image, wherein the device-specific information comprises information associated with the telecommunications system. The device-specific information is displayed for the purpose selected from the group consisting of performing a management function associated with the device and monitoring a performance parameter associated with the device. Data indicative of a selection of the management function is received and transmitted to a second remote device.

公开(公告)号：US10992610B2

公开(公告)日：2021-04-27

申请号：US15608213

申请日：2017-05-30

Applicant: Vonage Business Inc.

Inventor： Tzahi Efrati ,  Antonio Hung, IV ,  Deepak Ottur ,  Michael Gruosso

IPC: G06F15/16 ,  H04L12/58 ,  G06Q30/00 ,  H04L29/08 ,  G06Q30/02 ,  H04L29/06 ,  G06Q20/14 ,  G06Q10/06 ,  G06Q50/06

Abstract: Systems and methods for assisting a first participant to a synchronous communication in communicating with a second participant to the synchronous communication involves automatically obtaining metadata or other information relevant to the synchronous communication, and providing the metadata or other information to the first participant. In some instances, a draft communication from the first participant to the second participant may be generated based on the content of the synchronous communication, and that draft communication may be provided to the first participant.

公开(公告)号：US20210044494A1

公开(公告)日：2021-02-11

申请号：US16986850

申请日：2020-08-06

Applicant: Vonage Business Inc.

Inventor： Sanjay MacWan ,  Deepak Ottur ,  Murali Ramsunder

IPC: H04L12/24 ,  G06K9/00

Abstract: The techniques described herein relate to methods, apparatus, and computer readable media configured to manage devices that are part of a telecommunications system. An image of a device that is part of a telecommunications system is obtained and transmitted to a first remote device. Data indicative of device-specific information for the device is received from the first remote device in response to transmitting the image, wherein the device-specific information comprises information associated with the telecommunications system. The device-specific information is displayed for the purpose selected from the group consisting of performing a management function associated with the device and monitoring a performance parameter associated with the device. Data indicative of a selection of the management function is received and transmitted to a second remote device.