公开(公告)号：US20230216823A1

公开(公告)日：2023-07-06

申请号：US18075254

申请日：2022-12-05

Applicant: salesforce.com, inc.

Inventor： Nate BOTWICK ,  Anh Khuc ,  Ben Cronin ,  Matt Chan ,  Chris Masterson ,  Dave Engelberg ,  Diana Berlin ,  Merwan Hade ,  John Brock ,  Andy Chung ,  Justin Edmund ,  Norris Lee

IPC: G06F16/9038 ,  G06F16/903 ,  G06F16/9035 ,  H04L51/216

CPC classification number: G06F16/9038 ,  G06F16/90344 ,  G06F16/9035 ,  H04L51/216

Abstract: Provided herein are system, apparatus, device, method and/or computer program product embodiments, and/or combinations and sub-combinations thereof for displaying a database record in a chat platform. In a given embodiment, a server may detect a request to launch a search window, including an input field. The server may cause the display of the search window, including the input field, in response to detecting the request to launch the search window. The server may receive a string via the input field. The server may query a database for a database record matching the string. The server may receive a selection of the database record from the chat participant. The server may cause display of a subset of fields of the database record in the chat session.

公开(公告)号：US11522824B2

公开(公告)日：2022-12-06

申请号：US16926166

申请日：2020-07-10

Applicant: salesforce.com, inc.

Inventor： Nate Botwick ,  Anh Khuc ,  Ben Cronin ,  Matt Chan ,  Chris Masterson ,  Dave Engelberg ,  Diana Berlin ,  Merwan Hade ,  John Brock ,  Andy Chung ,  Justin Edmund ,  Norris Lee

IPC: H04L51/42 ,  G06F16/9032 ,  G06F16/903 ,  H04L51/046 ,  H04L51/00 ,  H04L51/216

Abstract: Provided herein are system, apparatus, device, method and/or computer program product embodiments, and/or combinations and sub-combinations thereof for displaying a database record in a chat platform. In a given embodiment, a server may detect a request to launch a search window, including an input field. The server may cause the display of the search window, including the input field, in response to detecting the request to launch the search window. The server may receive a string via the input field. The server may query a database for a database record matching the string. The server may receive a selection of the database record from the chat participant. The server may cause display of a subset of fields of the database record in the chat session.