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公开(公告)号：US10726505B2
公开(公告)日：2020-07-28
申请号：US15962799
申请日：2018-04-25
Applicant: salesforce.com, inc.
Inventor： Christopher Anthony Kemp
IPC: G06F7/00 , G06Q50/00 , G06F16/22 , G06F16/23 , G06F16/24 , G06F16/248 , G06F16/28 , G06F9/50 , G06Q30/00 , G06Q30/02
Abstract: Disclosed are some examples of systems, apparatus, methods, and computer program products related to automatically causing a following relationship to be established in an enterprise social networking system between a user and one or more customer relationship management (CRM) records. In some implementations, a workflow is configurable at least in part by one or more selections defining one or more conditions. Responsive to determining that one or more properties associated with a first CRM record satisfies the one or more conditions, a user is caused to follow the first CRM record. The following enables or causes updates associated with the first CRM record to be shared in a feed of the enterprise social networking system, where the feed can be provided to the user's device. Information based on the following of the first CRM record by the user can be displayed at the device.
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公开(公告)号：US09984425B2
公开(公告)日：2018-05-29
申请号：US15385228
申请日：2016-12-20
Applicant: salesforce.com, inc.
Inventor： Christopher Anthony Kemp
CPC classification number: G06Q50/01 , G06F9/5072 , G06F17/30312 , G06F17/30345 , G06F17/30377 , G06F17/30386 , G06F17/30554 , G06F17/30604 , G06Q30/00 , G06Q30/02
Abstract: Disclosed are some examples of systems, apparatus, methods, and computer program products related to automatically causing a following relationship to be established in an enterprise social networking system between a user and one or more customer relationship management (CRM) records. In some implementations, a workflow is configurable at least in part by one or more selections defining one or more conditions. Responsive to determining that one or more properties associated with a first CRM record satisfies the one or more conditions, a user is caused to follow the first CRM record. The following enables or causes updates associated with the first CRM record to be shared in a feed of the enterprise social networking system, where the feed can be provided to the user's device. Information based on the following of the first CRM record by the user can be displayed at the device.
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公开(公告)号：US20210326589A1
公开(公告)日：2021-10-21
申请号：US17364343
申请日：2021-06-30
Applicant: salesforce.com, inc.
Inventor： Dennis Schultz , Daniel Thomas Harrison , Christopher Anthony Kemp , Michael A. Salem
Abstract: A system performs optical character recognition (OCR) on an image displaying a portion of an object. An image classification system identifies the object in the image, based on which one or more object detection models identify labels associated with the object within the image. The system determines text of the identified labels using OCR, and analyzes the OCR resultant text for discrepancies and/or inaccuracies. In response to identifying a discrepancy, the system provides a recommendation for improving the accuracy of the OCR resultant text.
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公开(公告)号：US11100319B2
公开(公告)日：2021-08-24
申请号：US16773813
申请日：2020-01-27
Applicant: salesforce.com, inc.
Inventor： Dennis Schultz , Daniel Thomas Harrison , Christopher Anthony Kemp , Michael A. Salem
Abstract: A system performs optical character recognition (OCR) on an image displaying a portion of an object. An image classification system identifies the object in the image, based on which one or more object detection models identify labels associated with the object within the image. The system determines text of the identified labels using OCR, and analyzes the OCR resultant text for discrepancies and/or inaccuracies. In response to identifying a discrepancy, the system provides a recommendation for improving the accuracy of the OCR resultant text.
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公开(公告)号：US20210232814A1
公开(公告)日：2021-07-29
申请号：US16773813
申请日：2020-01-27
Applicant: salesforce.com, inc.
Inventor： Dennis Schultz , Daniel Thomas Harrison , Christopher Anthony Kemp , Michael A. Salem
Abstract: A system performs optical character recognition (OCR) on an image displaying a portion of an object. An image classification system identifies the object in the image, based on which one or more object detection models identify labels associated with the object within the image. The system determines text of the identified labels using OCR, and analyzes the OCR resultant text for discrepancies and/or inaccuracies. In response to identifying a discrepancy, the system provides a recommendation for improving the accuracy of the OCR resultant text.
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Patent Agency Ranking
公开(公告)号：US11727697B2
公开(公告)日：2023-08-15
申请号：US17364343
申请日：2021-06-30
Applicant: salesforce.com, inc.
Inventor： Dennis Schultz , Daniel Thomas Harrison , Christopher Anthony Kemp , Michael A. Salem
IPC: G06V20/62 , G06V30/413 , G06V30/19 , G06V30/10
CPC classification number: G06V20/63 , G06V30/19173 , G06V30/413 , G06V30/10
Abstract: A system performs optical character recognition (OCR) on an image displaying a portion of an object. An image classification system identifies the object in the image, based on which one or more object detection models identify labels associated with the object within the image. The system determines text of the identified labels using OCR, and analyzes the OCR resultant text for discrepancies and/or inaccuracies. In response to identifying a discrepancy, the system provides a recommendation for improving the accuracy of the OCR resultant text.
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公开(公告)号：US20210326528A1
公开(公告)日：2021-10-21
申请号：US16849345
申请日：2020-04-15
Applicant: salesforce.com, inc.
Inventor： Christopher Anthony Kemp , Daniel Thomas Harrison
IPC: G06F40/253 , G06F40/35 , G06F40/166 , H04L29/08
Abstract: System and methods are described for performing message language analysis based on target recipient profile data. In one implementation, a method comprises receiving proposed content to be transmitted to a target recipient; computing one or more semantic factors descriptive of the proposed content; comparing the one or more semantic factors with data stored in a profile associated with the target recipient; and generating, based on the comparison, one or more recommended edits to the proposed content to customize the proposed content to the target recipient.
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公开(公告)号：US20170103471A1
公开(公告)日：2017-04-13
申请号：US15385228
申请日：2016-12-20
Applicant: salesforce.com, inc.
Inventor： Christopher Anthony Kemp
CPC classification number: G06Q50/01 , G06F9/5072 , G06F17/30312 , G06F17/30345 , G06F17/30377 , G06F17/30386 , G06F17/30554 , G06F17/30604 , G06Q30/00 , G06Q30/02
Abstract: Disclosed are some examples of systems, apparatus, methods, and computer program products related to automatically causing a following relationship to be established in an enterprise social networking system between a user and one or more customer relationship management (CRM) records. In some implementations, a workflow is configurable at least in part by one or more selections defining one or more conditions. Responsive to determining that one or more properties associated with a first CRM record satisfies the one or more conditions, a user is caused to follow the first CRM record. The following enables or causes updates associated with the first CRM record to be shared in a feed of the enterprise social networking system, where the feed can be provided to the user's device. Information based on the following of the first CRM record by the user can be displayed at the device.
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公开(公告)号：US20180260914A1
公开(公告)日：2018-09-13
申请号：US15962799
申请日：2018-04-25
Applicant: salesforce.com, inc.
Inventor： Christopher Anthony Kemp
CPC classification number: G06Q50/01 , G06F9/5072 , G06F16/22 , G06F16/23 , G06F16/2379 , G06F16/24 , G06F16/248 , G06F16/288 , G06Q30/00 , G06Q30/02
Abstract: Disclosed are some examples of systems, apparatus, methods, and computer program products related to automatically causing a following relationship to be established in an enterprise social networking system between a user and one or more customer relationship management (CRM) records. In some implementations, a workflow is configurable at least in part by one or more selections defining one or more conditions. Responsive to determining that one or more properties associated with a first CRM record satisfies the one or more conditions, a user is caused to follow the first CRM record. The following enables or causes updates associated with the first CRM record to be shared in a feed of the enterprise social networking system, where the feed can be provided to the user's device. Information based on the following of the first CRM record by the user can be displayed at the device.
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公开(公告)号：US09569478B2
公开(公告)日：2017-02-14
申请号：US14729314
申请日：2015-06-03
Applicant: salesforce.com, inc.
Inventor： Christopher Anthony Kemp
CPC classification number: G06Q50/01 , G06F9/5072 , G06F17/30312 , G06F17/30345 , G06F17/30377 , G06F17/30386 , G06F17/30554 , G06F17/30604 , G06Q30/00 , G06Q30/02
Abstract: Disclosed are some examples of systems, apparatus, methods, and computer program products related to automatically causing a following relationship to be established in an enterprise social networking system between a user and one or more customer relationship management (CRM) records. In some implementations, a workflow is configurable at least in part by one or more selections defining one or more conditions. Responsive to determining that one or more properties associated with a first CRM record satisfies the one or more conditions, a user is caused to follow the first CRM record. The following enables or causes updates associated with the first CRM record to be shared in a feed of the enterprise social networking system, where the feed can be provided to the user's device. Information based on the following of the first CRM record by the user can be displayed at the device.
Abstract translation: 公开了一些与在用户和一个或多个客户关系管理（CRM）记录之间的企业社交网络系统中自动产生下列关系相关的系统，装置，方法和计算机程序产品的示例。 在一些实现中，工作流可以至少部分地由一个或多个定义一个或多个条件的选择来配置。 响应于确定与第一CRM记录相关联的一个或多个属性满足一个或多个条件，使用户遵循第一CRM记录。 以下启用或导致与第一CRM记录相关联的更新在企业社交网络系统的馈送中共享，其中馈送可以被提供给用户的设备。 基于用户以下第一个CRM记录的信息可以在设备上显示。
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