公开(公告)号：US11328032B1

公开(公告)日：2022-05-10

申请号：US17247738

申请日：2020-12-21

Applicant: salesforce.com, inc.

Inventor： Mathew Kwok ,  Helder Rocha ,  Timothy Witzenman ,  Lucinda Waysack

IPC: G06F16/955 ,  G06F3/01 ,  G06F3/04886 ,  G06F3/04817 ,  G06F16/957

Abstract: Methods and systems for building a demo to interact with a customer including causing to display by a processor, a link for accessing the demo; initiating, by the processor, the demo by actuation of the link wherein the demo includes a set of webpage images, each configured as a screen with animations to mimic an interaction between a user and the customer; and presenting, by the processor, a storyboard of a dialog composed of a set of screens mimicking an ongoing customer dialogue for a service wherein the set of screens includes a first subset of webpage images of a customer view and the second subset of webpage images of a backend analytical view that are configured with animation to build on the ongoing customer dialogue based on mimicked data received from a suite of customer apps to enable the demo to have an appearance of actual customer exchange.

公开(公告)号：US20150339339A1

公开(公告)日：2015-11-26

申请号：US14286576

申请日：2014-05-23

Applicant: salesforce.com, inc.

Inventor： Alex Mastrodonato ,  Helder Rocha

IPC: G06F17/30 ,  H04L12/26 ,  G06F3/0484 ,  H04L12/58

CPC classification number: G06F16/2358 ,  G06F3/0484 ,  G06F16/21 ,  G06F16/214 ,  G06F16/2291 ,  H04L43/08 ,  H04L51/046

Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for integrating data from data sources for assigning an entity to a database record in a database service. User interface data can provide a user interface associated with a record stored using the database service, where the user interface includes a publisher and an information feed. An attribute regarding an entity is received from a first data source. Monitoring information for one or more machines is received from a second data source external to the database service, where the one or more machines are configured to communicate the monitoring information over a network. The record may be related to the one or more machines. The attribute and the monitoring information are provided to display in the user interface. User input data indicating a user input associated with the publisher is received to assign the entity to the record.

Abstract translation: 公开了用于将来自用于将实体分配给数据库服务中的数据库记录的数据源的数据进行集成的方法，装置，系统和计算机可读存储介质。 用户界面数据可以提供与使用数据库服务存储的记录相关联的用户界面，其中用户界面包括发布者和信息提要。 从第一数据源接收关于实体的属性。 从数据库服务外部的第二数据源接收一个或多个机器的监视信息，其中一个或多个机器被配置为通过网络传送监视信息。 该记录可能与一台或多台机器有关。 提供属性和监视信息以显示在用户界面中。 接收到指示与发布者相关联的用户输入的用户输入数据以将该实体分配给该记录。

公开(公告)号：US20140081777A1

公开(公告)日：2014-03-20

申请号：US14016023

申请日：2013-08-30

Applicant: salesforce.com inc.

Inventor： Alex Mastrodonato ,  Kevin Wu ,  Helder Rocha

IPC: G06Q50/12 ,  G06Q30/06

CPC classification number: G06Q50/12 ,  G06Q30/06 ,  G06Q30/0621

Abstract: The technology disclosed relates to improving sales of beverages by allowing users to create virtual beverage formulations across graphical user-interfaces. These user-customized beverage formulations can be interpreted by beverage dispensing machines that can transform them into real-word beverages. In particular, it relates to creating beverage identity tokens that hold user-customized beverage formulations. These beverage identity tokens can cause beverage dispensing machines to dispense real-world beverage mixes made up of the ingredient beverage flavors specified by the user in the virtual beverage formulations.

Abstract translation: 所公开的技术涉及通过允许用户在图形用户界面上创建虚拟饮料配方来改善饮料销售。 这些用户定制的饮料配方可以通过饮料分配机来解释，可以将它们变成真实的饮料。 特别地，它涉及创建持有用户定制的饮料配方的饮料标识令牌。 这些饮料标识令牌可以使饮料分配机器分配由虚拟饮料配方中用户指定的成分饮料风味组成的真实饮料混合物。